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9.2/10
Great
GGuest UserIt was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
VViajero001The hotel is located in Atlanta's Mid Town, with the nearest subway station being Art Center. I booked a double room, which was very clean and comfortable. The hotel staff were also very friendly. I forgot my wallet at the hotel, and they emailed me to let me know, which was very kind of me.
MMohamed SidamarThis is not my first time here , I used to be very nicer when it was Thompson , now the service is very bad specially, the guy who fill out the bar inside the rooms he’s very very rude .
GGuest UserIt was close to the airport and very convenient for transit.
The shuttle bus is a bit of a hassle, so I will write about the shuttle bus as of August 2024.
① Move from the domestic terminal to the international terminal
→ Tell the person at the international bus terminal that you want to go to the international terminal shuttle bus
② Move to the international terminal and go to the shuttle bus stop
→ Hilton and Marriott hotel buses come constantly
③ Get on when your hotel bus comes
Even if everything goes well, it takes 30 to 60 minutes to get there.
In addition, there are no sidewalks in the surrounding area, so you basically cannot walk. It is recommended to prepare before arriving, such as by getting an Uber or at the airport.
EEranSClean and spacious hotel, plus my room had two big bottles of water for free! However you’d have to pay $59.90(tax inclusive) for overnight parking which is too pricey if you ask me. Also, room services was at my door at 8am to ask the time I’ll be leaving whilst check out starts at 11am (hotel needs to check that). Overall, I loved my stay!
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