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9.0/10
Great
RReedPAn absolutely great location that is right across the street from the new St. Louis city soccer stadium, it's two blocks walking distance from the city market Union station area. It's easily accessible just off of I64.
The bed was comfortable, the bathroom was clean and fairly well stocked. And the one downside would be the in room refrigerator. It was very tiny and had no freezer section, which depending on the visitor they may or may not need. I am coming from far enough away and with children that I needed to refreeze freezer packs for snacks.
The breakfast each morning was okay. It was scrambled eggs or scrambled eggs with cheese plus sausage. One morning it was a choice of turkey, sausage patties or pork sausage patties, while the next day was a choice of pork sausage links or chicken sausage links. Links. Plus they had the standard bread, English muffin, bagels, muffin, fruit. The downside would be the lack of waffle maker. I don't know why that makes a difference, because I don't really eat waffles. But my kid loves waffles and loves to make them. And instead of having a waffle maker, they had a hot plate filled with pre-made bagged frozen waffles that they had preheated for everybody. Oh yeah in my pics you'll see a pic of my kid's milk. IT wasn't expired, but the ad on it was and it gave me quite a scare when I saw it.
And depending on plans, and what I need to be close to, if need be I will definitely stay here again with my family. The area was safe, clean, and I forgot the funniest part... Directly across the street from the FBI. LOL 😂🚓🚔
GGuest UserLocation in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!
GGuest UserThe Moonrise is a great boutique hotel with really fun decor and art. It is clean and comfortable. They need to update their website regarding the onsite restaurant. It is only open for breakfast. There are several restaurants within walking distance. They are a pet friendly hotel, which is nice. There is no parking garage, just an open lot behind the hotel with dedicated parking for guests. Don't expect a valet to assist with unloading your luggage, though. The registration staff were very friendly and helpful. I will definitely return if I return to St. Louis.
FFourie MiekeParking was a little confusing because there’s a large lot right behind the hotel but I had to move my car to a building to the side after check in and it was an unexpected expense, but the hotel, location, room and bar are all great. It was a bit disconcerting to realize everyone in the bar already knew each other because they’re actually club members rather than guests, but I guess the name of the place should have tipped me off to that.
GGuest Usermy room was on the 6th floor (625)right below the bar/night club. This was on a Friday night. I wanted peace and quiet in my room after a long drive to St. louis. I not only heard the music but felt the bass. Called the front desk. They did lower the music and bass. The front desk did agree to switch my room the next day. If you book, ask Element not to put you on the 6th floor!
GGuest UserVery satisfied hotel, overall very good, clean, shower room instead of bathtub, comfortable mattress. The air conditioner is very quiet after falling. Next to the hotel is a paid parking lot, parking is convenient, 30 dollars a day.
GGuest UserThe hotel environment is good, business travel customers said that this hotel building has a history of nearly 100 years, the surrounding environment is safer. Hilton's hotel, the service attitude is not bad. Supporting facilities are not good: the hotel does not provide toiletries, slippers are not; Breakfast is included in the room rate, in fact, you can choose one of the many menus; before leaving, you have to bring a cup of coffee, you have to charge extra, and you have not informed in advance.
Overall feeling, this price is not as good as the domestic hotel of the same grade
AAnonymous UserOverall, the check-in service is very fast and the breakfast is OK. The temperature on the day I went was the best temperature in nearly 20 days, so I was at ease when I drove out to visit.
GGuest UserWhat they don't tell you... the hotel's lobby is on the 12th floor!!! Once you're checked in, your key card is needed to use the elevator as well as access your room and parking. I think the front desk attendant was REALLY new because she couldn't answer any questions we had, it was a guest who told us about the elevator! The hotel was clean and comfortable, as well as entertaining! Now that we know the quirks, we'll definitely stay here again. (view from our room)
GGuest UserDouble charge you on your credit card and don’t release your funds right away. Poor customer service. No Refrigerator or microwave in the room. No social distancing in the hotel. Only thing they did have was good food.