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9.1/10
Great
GGuest UserMy sisters and I spent one night at the Perry lane hotel and had a fabulous time. The room was perfect and the hotel restaurant was excellent! I would highly recommend! The rooftop bar and pool area is a great place to relax any time of the day. They have a man who plays the piano in the library and he is wonderful.
배배주영The location is very nice (right in front of the Savannah River)
Parking is the worst (no free parking even if you stay here.. valet $54, self-parking in the parking lot building is $56 (because it's calculated by the hour)
*If you're going to park, I recommend just parking on the side of the road.. hotel parking is too expensive
Amenities are good.. it's a shame there's no pool...
Room cleaning - seems to be done roughly.. the trash can area is not cleaned (it seems like they only throw away big things..)
Amenities are not filled... one day thread & needle, one day hair cap, one day nothing.. hit or miss
I don't know because I didn't eat here
Ah! Baobab Bar has a good atmosphere and is friendly
GGuest UserThe hotel is located on the edge of the historic district, so it is a quick 10-15 minute walk to either River Street or even Forsyth Park. Even the standard suites are larger than most other similar properties. The beds were comfortable and the linens and towels were above average. All employees from the front desk to the breakfast servers and cleaning staff were very pleasant and friendly. Rated lower in the facility category as the outside landscaping by the sidewalks was **** filled and over grown. This really detracted from the exterior appearance. The fitness was large and has a good amount of cardio equipment but only had one, torn workout bench, no area/mats for core work and the hand weights were missing all 20lb and 25lb pairs. There should be other strength training options. The breakfast food options were presented in an attractive manner with good over all quality.
GGuest UserWe were able to check in an hour early. The room was clean and comfortable with a good location. The staff was friendly and accommodating. We especially enjoyed the rooftop pool and breakfast.
GGuest UserStaff were exceptional--everyone from front desk staff to the bartender and breakfast staff. All very nice and accommodating. Rooms were very clean and had what we needed. They don't have a gym on site but have a relationship with a local gym for hotel guests (if that matters to you). We were able to walk into the downtown area and felt safe doing so (about .5 miles from our hotel) but they also offer a shuttle with a very lovely driver who took great care of us! I would recommend this hotel if staying in Savannah.
GGuest UserWe booked the trip on Trip.com, prepaying. Hilton Garden Inn Savannah Historic District charged us twice. We live in Florida. As soon as I realized this. I sent receipts and screenshots. I’ve been getting the run around from management for the past 4 days..Still no refund. Still no response from the different managers we’ve been told to call back to speak to..Keep calling back to see if he/ she is in.(Paul Komanecky or Lindsey Davis) We are very disappointed with the lack of customer service from management. We just want our money. The hotel was indeed paid twice…Is this normal?
GGuest UserThe location is very good. Although it is an old hotel, the service and quality are still good. Recommended, cost-effective in the local high!
GGuest UserThe hallway of the floor smelled very badly. My kids had to cover their noses. The breakfast was the worst I have experienced at an Embassy Suites. The dining room was dirty, there was barely any offerings, no yogurt, no bagels, no ice, no coffee, etc. It was a very poor breakfast. The front desk was not very friendly. I asked how to get to downtown Savannah, and they said they had no idea. My room had no blankets or pillows for the sofa bed, so I called the front desk. They made me go down at midnight to pick up the blanket and pillows. Overall, one of the poorest Embassy Suites we have stayed at.
KKAKEIBreakfast is good and light. I do n’t know if I can get an extra bed, but I do n’t have to do it alone. Suitable for children, comfortable, they have a free shuttle bus, about 10-15 minutes. By taxi