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9.3/10
Great
GGuest UserMy sisters and I spent one night at the Perry lane hotel and had a fabulous time. The room was perfect and the hotel restaurant was excellent! I would highly recommend! The rooftop bar and pool area is a great place to relax any time of the day. They have a man who plays the piano in the library and he is wonderful.
Rrambler25Great location with stunning Savannah River views. Spacious room provided comfortable accommodation. However, the elevators were noticeably unclean, and there was no drinking water fountain available. The beverage vending machine was out of order or empty throughout my stay. Despite these inconveniences, the prime position and generous room size balanced the experience.
GGuest UserI was in Savannah for depositions. If I am being honest, Planters Inn was not my first choice as I usually stay within the Hilton family. But those hotels were all booked. I was a little apprehensive having seen a few bad reviews, but chose Planters Inn because it was the closest to where I needed to be. to be. In hindsight, I am glad the Hilton properties were booked. The hotel has much more character than the other guys. Yes, the property shows its age, but it is well maintained. The room was clean, comfortable, and had everything I am used to at much higher priced hotels. The staff, however, is what makes the Planters Inn a real gem. They were friendly, helpful, and went above and beyond with a few late-night tasks I needed to complete in preparation for my work the following day. I plan to return to Savannah with my wife in the near future as tourists (I had no real time for sightseeing on his trip), and when I do I will be staying at the Planters Inn.
NNazim Riyaz KhanThe Card was swiped more than twice for security deposit with two different Credit Cards. However, Hotel system did not show the correct amount. USD 200 + USD 200 + USD 100 was deducted from the cards and hotel was not aware of this extra transaction. Finally Miss Dawn could locate it. She was kind to give some credits as well.
GGuest UserWe were able to check in an hour early. The room was clean and comfortable with a good location. The staff was friendly and accommodating. We especially enjoyed the rooftop pool and breakfast.
GGuest UserStaff were exceptional--everyone from front desk staff to the bartender and breakfast staff. All very nice and accommodating. Rooms were very clean and had what we needed. They don't have a gym on site but have a relationship with a local gym for hotel guests (if that matters to you). We were able to walk into the downtown area and felt safe doing so (about .5 miles from our hotel) but they also offer a shuttle with a very lovely driver who took great care of us! I would recommend this hotel if staying in Savannah.
GGuest UserWe booked the trip on Trip.com, prepaying. Hilton Garden Inn Savannah Historic District charged us twice. We live in Florida. As soon as I realized this. I sent receipts and screenshots. I’ve been getting the run around from management for the past 4 days..Still no refund. Still no response from the different managers we’ve been told to call back to speak to..Keep calling back to see if he/ she is in.(Paul Komanecky or Lindsey Davis) We are very disappointed with the lack of customer service from management. We just want our money. The hotel was indeed paid twice…Is this normal?
GGuest UserThe location is very good. Although it is an old hotel, the service and quality are still good. Recommended, cost-effective in the local high!
JjenniferLocation was convenient and room was decent for the price. The front desk clerk wasn't that friendly at all tho. Housekeeping starts knocking on the door around 9 trying to rush you out.