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9.3/10
Great
GGuest UserMy sisters and I spent one night at the Perry lane hotel and had a fabulous time. The room was perfect and the hotel restaurant was excellent! I would highly recommend! The rooftop bar and pool area is a great place to relax any time of the day. They have a man who plays the piano in the library and he is wonderful.
GGuest UserHotel location was very convenient, staff was friendly, accommodations were clean. One disappointment was excessive addition of fees and taxes on my credit card. I booked through a third party booking sight for convenience and cost. I did anticipate the additional fee of using the hotels parking garage, however I was verry displeased with all of the other additional charges added. I knew parking was $50 a day, I did not used any other amenities through the hotel, i.e.: breakfast, television, room service, however I was charged an additional $277 for an accommodation fee, occupancy fee, destination fee, ect... I did address this numerous times with the front desk, and was assured only necessary charges would be added, the rest would drop off. Overall, the accommodations were pleasant. However, we will not be returning due to excessive additional fees
배배주영The location is very nice (right in front of the Savannah River)
Parking is the worst (no free parking even if you stay here.. valet $54, self-parking in the parking lot building is $56 (because it's calculated by the hour)
*If you're going to park, I recommend just parking on the side of the road.. hotel parking is too expensive
Amenities are good.. it's a shame there's no pool...
Room cleaning - seems to be done roughly.. the trash can area is not cleaned (it seems like they only throw away big things..)
Amenities are not filled... one day thread & needle, one day hair cap, one day nothing.. hit or miss
I don't know because I didn't eat here
Ah! Baobab Bar has a good atmosphere and is friendly
TTeeThis hotel has the most friendliest staff. I love the rooms and the French doors in the King suite. The happy hour, along with wine samples, is a great touch! There's only two things that I would like to change,. Since your hotel is pet friendly, please keep the guest with pets on the first floor where they have better access to outdoor. No pets should be allowed around the dining area, or where food is served. This location is idea for getting to restaurants and shopping.
Rrambler25Great location with stunning Savannah River views. Spacious room provided comfortable accommodation. However, the elevators were noticeably unclean, and there was no drinking water fountain available. The beverage vending machine was out of order or empty throughout my stay. Despite these inconveniences, the prime position and generous room size balanced the experience.
NNazim Riyaz KhanThe Card was swiped more than twice for security deposit with two different Credit Cards. However, Hotel system did not show the correct amount. USD 200 + USD 200 + USD 100 was deducted from the cards and hotel was not aware of this extra transaction. Finally Miss Dawn could locate it. She was kind to give some credits as well.
GGuest UserWe were able to check in an hour early. The room was clean and comfortable with a good location. The staff was friendly and accommodating. We especially enjoyed the rooftop pool and breakfast.
GGuest UserWe booked the trip on Trip.com, prepaying. Hilton Garden Inn Savannah Historic District charged us twice. We live in Florida. As soon as I realized this. I sent receipts and screenshots. I’ve been getting the run around from management for the past 4 days..Still no refund. Still no response from the different managers we’ve been told to call back to speak to..Keep calling back to see if he/ she is in.(Paul Komanecky or Lindsey Davis) We are very disappointed with the lack of customer service from management. We just want our money. The hotel was indeed paid twice…Is this normal?
GGuest UserThe location is very good. Although it is an old hotel, the service and quality are still good. Recommended, cost-effective in the local high!