Name: Dvorak Spa & Wellness
Address: Karlovy Vary, Czech Republic
Rating: 8.5

Czech Republic

Karlovy Vary District

Prague

Karlovy Vary

Marianske Lazne

I have not really anything big to expose. The hotel is freshly renovated as it looks. The rooms look really clean, the bathroom is extremely clean. Maybe the balcony, which was a little dirty, but you can live with it. The staff also speaks German and determines English. I liked the stay very much.

Well, the hotel has enormous potential...
Problems at check-in and check-out made the stay less than enjoyable overall. The hotel itself is beautifully designed, and everything is of high quality. The location itself is a matter of taste; what's disappointing is the street opposite, which is very busy and noisy.
The air conditioning in the room didn't work at all; we had 26°C at night with an outside temperature of 15°C.
The service has a lot of room for improvement; it seems like the staff only started running the hotel a few days ago. We decided to have dinner at the hotel on our first evening. The quality was okay, but they couldn't manage to get the wine we ordered and a second one in 45 minutes. We were almost finished eating when we were brought two glasses of Chianti, which were of subpar quality. We were really looking forward to having breakfast on the terrace due to the nice weather, but this wasn't permitted. Thirty minutes later, however, other guests were allowed to do so. The staff is trying hard, no question, but they're completely overwhelmed by the workload at this sophisticated hotel. We certainly have high standards, but given the prices, they're justified. Unfortunately, this three-day short break was significantly marred by the things described above.

If the service matches the quality of the building, this would definitely be a recommendation, but currently, it's not for us at all. A shame!

You absolutely *must* try the breakfast! The ingredients themselves are exceptional. You can enjoy a leisurely meal in a quiet and spacious setting, and it was, without a doubt, the best breakfast I've ever had in my life. The hotel itself was also superb, and I really appreciated how attentive and dedicated the staff were to making sure everything was taken care of.

Located few steps from Old Town Square, though it’s in pedestrian zone so not every taxi can get directly to the hotel’s entrance. Rooms are spacious, furniture is classic and a bit old. Bed is quite comfy. Some rooms don’t have fridge, but you can order drinks from the reception. Nice and helpful staff. In general good respecting the price.

The hotel was not as listed. They didn’t have the private parking the website said they had and we had to park in a public car park 20 minutes away from the hotel. We then asked about the laundry services listed on their page and they said they didn’t have any, so they sent us 15 minutes away to a laundrette which was closed when we got there. 

The hotel is ideally located next to Prague castle and lots of nice restaurants and pubs, and is a 10 minute downhill walk from the nearest tram stop.

Fantastic stay – highly recommended!
I had a wonderful stay at this hotel! The accommodations were not only very clean and stylishly furnished, but also incredibly comfortable. The spa area deserves special mention – modern, well-maintained, and perfect for relaxation. The massage was a real highlight: professional, soothing, and just the thing to unwind. The hotel's location is also excellent – ​​central yet quiet, with many attractions and restaurants nearby. I'll definitely be back!

The greeting was nice. When we arrived at 15:00, we checked in, and then when we entered the room, we found it wasn't ready and had to be cleaned. We should wait half an hour and just leave our luggage in front of the room in the hall 🤔. More than a dry excuse was not from the hotel. Generally, the cleanness issue still remained air up: hair in the food, glasses and coat was not cleaned enough so strips and sticks were still to be seen. After the 2nd night our room was not cleaned between, after the 1st night. The shower in the sauna area requires a ground cleaning. 
But we were especially playing golf there and the plant did not disappoint. The price-performance level was great.

The hotel's location is ideal, and the staff is very attentive. We also scheduled massages at the hotel, which we thoroughly enjoyed. A great place to stay!

AXXOS

Columbus

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