Name: Umedaholic Hotel
Address: Osaka, Japan
Rating: 9

Japan

Tokyo

Sapporo

Osaka

Kitashiobara

Karuizawa

Hanamaki

The city center is really crowded, and it's a bit uncomfortable not being able to fully open my suitcase. However, the staff on the first floor are all very professional and have excellent attitudes.

A big thank you to the reception staff for their friendliness and assistance with our hotel room booking. They were very accommodating throughout our stay. The location is excellent—just a 3‑minute walk to the nearest train station, making it easy to access everywhere with plenty of shops and restaurants nearby (though halal options can be limited). The surroundings were calm and not noisy, even with a café and pub close by. While the room was slightly compact, it was very comfortable with a pleasant ambience. Definitely going to repeat the stay again in the future.

I always stay here whenever I am in Shibuya because its price and location wise is the most worth it around Shibuya area. Room is small but has everything you need. However one thing that stayed the same over the years is the hot/cold water shower system, hope the management can look to change it as it takes a long time for hot water to come out and when it does it becomes scalding hot. No complaints due to the excellent service standards (staff speak very good English) and its stone throw proximity to the New South Exit of JR Shibuya.

I had an amazing stay! Everything was excellent, from the cleanliness to the amenities. The location was convenient and easily accessible, making it perfect for families. The service was outstanding—staff members were friendly, helpful, and attentive to every detail. The facilities were well-maintained, and I truly enjoyed my experience. Highly recommend this place to anyone looking for a comfortable and enjoyable stay! By the way this is my second time staying here 🩵

The location is excellent, right by the subway station and surrounded by shopping malls, making everything very convenient. However, the room's cleanliness was subpar. I've been itching all over since I returned, which was quite uncomfortable. The biggest problem was that an entire wall in the room was a mirror facing the bed directly. I was genuinely baffled by this design choice; it made me uncomfortable to even sleep. On the bright side, the Western restaurant on the ground floor of the hotel was quite good; their stir-fried vegetables and caramel pudding were particularly well-made. Plus, there's a convenience store right next door. Right across the street, there's also a food street brimming with all sorts of Japanese restaurants. Despite all the options, I still ended up craving Chinese food.

This is a brand new hotel. It still has that new hotel smell. The location is great because it is very quiet and calm. There are a lot of restaurants nearby in walking distance. There are also convenience stores nearby in walking distance. The train stations are also close by and depending on the line it may take 5-10 minutes walking. 

The rooms are a bit on the small size so there isn’t a lot of room to have all your bags open and spread out. The bed is tall enough so that you can fit large size luggage underneath for stowage. Since there isn’t much space you have to be strategic with the items you will have out and that you will use. 

There are different types of rooms, the room with the tub has an amazing bathroom. In this room the bathroom is spacious. The bidet is perfect with the heated seat. The bath is spacious enough to fit 2 people at once. 

The air conditioner works perfect and it kept me cool. There is also a coffee maker in room. There is a mini fridge in room. There is a safe in room. There is a good quality hair dryer in room. There is a big flat screen TV that you can connect your Bluetooth to play music. There are a few hangers but there isn’t much space for hanging clothes. There is a mini display that is AI powered that can make calls to the front desk and other things. There is a glass bottle that is filled with water and if you need to refill it you do it downstairs next to the front desk. There is a microwave in the lobby next to the front desk that you can use to warm up food. There are about 5 outlets in the entire room and also a USB C plug. 

Room service is done every other day. On those days they make your bed, clean your entire room, provide fresh towels, provide fresh sleeping gowns, and take out the trash. On the days that they do not provide room service they will leave a fresh set of towels next to your door. 

The bed is extremely comfortable, the blanket is cozy and will keep you warm, and for the pillows there are both soft and firm. In this room one person with 3 pieces of luggage will fit comfortably or two people with 3 pieces of luggage total. 

Overall I had a great experience, I had a great stay, the staff they are all really nice and helpful, and I would absolutely stay here again. I highly recommend this hotel.

The hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage. 
It is also located in the opposite direction from popular attractions such as APIA and Odori Park.

The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long.

A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.

I just realized I completely forgot to take photos of the room! It looked pretty much like the sample pictures on Trip.com.

Japanese hotels are generally small, and this one wasn't particularly spacious, but I could open up my 26-inch suitcase on the floor.

**Location:** It's at the end of Tanukikoji Shopping Street. It's a bit of a walk to Susukino and Odori Station, but there are plenty of great places to eat along the way. Ichiran Ramen, Katsu Ichi Sen Conveyor Belt Sushi, Soul Store Soup Curry, and Espresso D Works for brunch are all within walking distance. So, aside from when I was arriving and departing (when I'd take a taxi to Sapporo Station), I walked everywhere else to digest after meals.

**Cleanliness:** They clean every two days, which is acceptable.

**Facilities:** There's no bathtub, but the shower pressure is excellent and very comfortable. What's worth mentioning are their Pola toiletries – after using them, my hair felt incredibly light and voluminous, with no tangles at all. There's an outdoor onsen on the top floor, but I didn't get to try it, which is a shame.

Overall, it's pretty good value for money; the location is great, making it convenient for travel.

This is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours.

P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.

Good location, 10mins walk to shopping district, easily access to places. There’s a train station exit in front of hotel as well. 
Room size pretty small, have to keep luggage under bed, there’s hot bath in the hotel roof, able to enjoy soaking in hot bath under cold weather, but you have to bring your own towel from the room. Try to avoid peak hour, I went at 6+7 is quite empty, however after dinner time 9+10 is very crowded. 
Breakfast is not as good as the photos shown in hotel website, but still have good varieties to choose from. 
Able to rent different kind of facilities, eg air humidifier, hair curler etc

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

Omg, i love this hotel so much
Clean, spaces good enough ( i bring 28 inch 2 + 2 cabin ) 
Everyday they give new towel, u can ask water bottle too 😂😂

Public bathroom good to refresh ur leg 
Perfect

Not the most convenient location. It's a 10-minute walk after a two-stop bus ride from Umeda. There's a convenience store nearby, and the hotel itself has a paid laundry room and a smoking room. Toothbrushes and makeup removers are provided, but they're just average quality. Overall, it's okay for a 4-star hotel, meeting 3-star standards.

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