Name: Kenzi Solazur
Address: Tangier, Morocco
Rating: 8.8

Morocco

Casablanca

Marrakech

Tangier

Errachidia

Ouarzazate

Very good location, friendly staff.
No amenities were provided at room except Shampoo and body wash
Food is OK at breakfast

As far as the hotel is too fancy and expensive but not value of money, no entertainment no nice cafe , entertainment services are too expensive, staff named Maryam is so rude, no smile on her face, sort of bad behavior. The rest hotel is new with fabulous infrastructure

Close to the tram station, easy access to any point in the city. The area is quiet and clean, away from city noise.
Upon check-in, we didn't see our payment through Trip.com and were asked for a $900 deposit, which is twice the total cost of our entire stay. When I asked about payment details, they said it was a weekend and couldn't confirm the details. It's unclear why this happened, as I paid three weeks in advance. The next day, they saw the payment and returned the deposit. I think there was a misunderstanding, but it left a bad feeling.
Otherwise, no problems, I recommend it.

A well maintained hotel with responsive staff. Most amenities are not provided automatically but can be requested.

Everything seems great in this hotel. Room, food, service...The manager ILHAM is super kind and helpful. Definitely will book again.

On the day of check-in, I arrived very late and said that I wanted a quiet room, so I was sent to the innermost corner. When I entered the door, the curtains were not tight, and I felt that it was even worse. I asked for a room change. Fortunately, changing the room was fairly fast, but the room downstairs was changed, because there was a block on the second floor balcony, so the lighting was not good at all. The three meals I ate didn't have a day because the breakfast ended at 10 o'clock. The lunch and dinner were similar, and there was nothing to eat. I didn't see any seafood except grilled fish. The pictures were deceptive. There are quite a few places to play, but the water in another pool with a slide is cold, so it can only be displayed.

Our stay at Kenzi Salazar Hotel was generally fine, but there were a few points worth noting. The room was comfortable, however the toilet cleanliness could have been better, as it didn’t feel as fresh as expected for a hotel of this level.

The restaurant service was average, staff were polite, but service was a bit slow at times and could be more attentive, especially during busy hours. The food itself was acceptable, though nothing particularly memorable.

Overall, the hotel offers a decent stay, but improving cleanliness standards and restaurant service would definitely enhance the guest experience.

Kenzi

Columbus

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