Name: Sterling Aravalli Udaipur
Address: Udaipur, India
Rating: 8.9

India

Shimla

Wayanad

Udaipur

Ooty

Palakkad

Pauri Garhwal

We stayed as a family of three (adults), and the room was spacious and comfortable. Above all, I think the location is great. Mall Road and the lift (elevator) are close, and access to the ropeway station is also decent. Therefore, it wasn't too much of a hassle to go out again after returning to the hotel. It was unfortunate that the shower temperature was unstable at times, and the breakfast venue was a bit small and crowded. It's inevitable that the facilities will be compact since it's built on a narrow piece of land on a slope...

Good stay to visit with family 
Cleanliness on property and politeness of staff

Everything was great except the pool. The water was over-chlorinated/contaminated and caused itching and burning on my kids’ bodies, especially in sensitive areas. Several other guests had the same problem. The management was supportive when we complained but gave no explanation. My son still has pain and irritation in his genital area two days later.

Such an amazing stay at the resort! had chosen this resort for my wedding anniversary. Right from the welcome to every interaction with the staff, they have been super super sweet and geneeous. The breakfast spread was decent, rooms were clean and good size. Staff was welcoming. Property is well maintained. Thanks for being an amazing host! also my special mention to amit who greeted us at the reception and aditya from restaurant staff who were very spontaneous.

Property location is ok. Good part is it is easily accessible. No lake view. Restaurant is on roof top. Y he food was nothing exceptional. Service was good & staff attentive. Royal suite is huge but lacks amenities. Pool was small. Garden was well maintained. The was a private residence in between 2 wings of the hotel and one has to access these 2 wings video the driveway as they are not interconnected.

Beautiful hotel. However we asked the guy in dinning to check if our room have dinner. He said yes and asked us to come 7:30pm for dinner. While we were eating other staff asked the guy what is their room number. We overhead that the guy (can’t remember his name) said let them eat since they have already started. He ignored us because he knew that he gave us wrong information. We appreciated for nice dinner and left but one of staff ran (Meena)to us at pool area and asked as to sign the invoice. We asked why when the guy said we can eat after checking our room number. She said it’s for our record. However when I checked out staff member Ohi asked us to pay 3098 Inr. We were getting late as our transport was waiting. We didn’t fuss about it and paid it because we are not clear on our checkout. 
I just want the hotel to refund this cost because it’s not our mistake.

Sterling holidays

Columbus

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