Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
105 reviews
8.2/10
1 night
From SGD 94
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9.7/10
Amazing
GGuest UserHotel was clean and beautiful. Staff was friendly and helpful. Ms. Kusum was very kind and professional and even changed the room according to our need. Breakfast was with good spread as usual for JW standards. Only setback, too many guests. Crowded during breakfast and lobbies were filled with people due to weddings and events. Otherwise service, amenities and pool areas were all lovely. Satisfied, No regrets
MMEHFOOZ ALIExcellent services although felt that some mosquitoes were there. Otherwise it was a good stay. Breakfast was awesome and staff is super friendly and helpful. All together highly recommended to stay.
GGuest UserEverything was perfect; except the dinner buffet. We will come to that later. I quote four memorable experiences.
1. The reception staff was well-trained and professional and any problems such as a billing confusion was resolved effortlessly, and more, the manager suggested me to relax in my room while they sort out the issue; no need to stand at the reception. What a nice gesture!
2. There was some drainage issue in one of the rooms (I had booked several rooms). A call to zero resolved the issue within 10 minutes. The service was ultra-fast for a hotel of this size.
3. They have shown a bold move by placing specially challenged (speech and hearing) individuals at public facing roles such as the butler, the restaurant waiter, etc. They are all well-trained and were able to communicate with my parents, my kid, and us effortlessly. Of course, none of us are trained in sign-language but somehow they managed it extremely well; hence this was a unique and amazing experience.
4. While we were checking in, there was some confusion with some of our guests who hadn't arrived yet. So, we decided to drop the bags and come back later for checkin. When the manager noticed that my elderly parents were in the car outside, they sent a couple of bottles of water to the car. Costs nothing but left a lasting impression! The dinner buffet was fine in general but the management could work on the menu and taste better, given the spotless nature of all of their other amenities and services. The breakfast buffet, however, had amazing taste. Moreover, in any other city, I would not have this complain but in Kolkata, the locals are typically foodies and the cheapest to the most expensive places in the city cannot compromise on taste. I would like to give the hotel a benefit of the doubt- I stayed during a (better: the) major North Indian festival. That might explain the main cooks on leave and backup options turned on, who tried their best but did not quite get it right.
GGuest UserElegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.
GGee WooIt is a floating hotel I didn’t realize.
Very convenient and beautiful hotel
All staff were so friendly
For Instagramers, it would be heaven
Breakfast was brilliant with curry, nan, zapati and so ***y sweets!
It is floating but very comfy
Only 1 issue l, no toilet paper or tissue any place even inside a room
It would be India issue, not a hotel issue though
I LOVED THIS HOTEL!!
Definitely will recommend my friends too
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time
RRinku SophieWe stayed at The Peerless Inn, Kolkata for two nights. The overall experience was pleasant.
The room and bathroom were excellent—clean, spacious, and comfortable. A special thanks to Ms. Neha at the front desk, who was incredibly helpful right from check-in and arranged our room very quickly.
We are especially grateful to Mr. Somnath, his hospitality truly stood out. “Thank you” doesn’t feel enough to express our appreciation for his kindness and service.
We also had the chance to try the Aaheli restaurant for authentic Bengali cuisine. Every dish was absolutely delicious. The restaurant manager, Mr. Sanjib, was very warm and made us feel truly welcome.
The breakfast had a good variety and the food was delicious. However, the staff at the breakfast restaurant were not very polite and lacked a welcoming attitude or smiles, which slightly affected the morning experience.
Overall, our stay was wonderful, except for the breakfast restaurant staff’s attitude. We would definitely recommend Peerless Inn for its great location, comfortable rooms, and exceptional hospitality from key members of the team.
GGuest UserIt was a pleasant and beautiful experience with you, the staff was awesome and cooperative. The service of food and house-keeping was marvelous. It's a memorable stay with you and i hope i will enjoy the same in future
GGuest UserHotel is nearby birla school, mint o park. Park street and Arselan biryani ( park circus) is walkable distance. Theater road join birla platarium. Rate is quite high on the basis of service. Breakfast is not good. Charging for drinking water. Restaurant was full of hukka lover in the evening. Smoke is everywhere in restaurant.