Kolkata Hotels with Pools

Overall, the stay was decent. The hotel has a convenient location, is clean, and the service response was quite prompt – I noticed a minor issue with the room's facilities upon check-in, but staff came to fix it quickly after I reported it. However, compared to similar hotels in the area, I feel the price is a bit high. It would be more highly recommended if it were a bit more affordable.

Dear Trip.com Team, I recently completed my stay at Fairfield by Marriott Kolkata, booked through your platform. While the booking process and stay experience were satisfactory, I would like to highlight a concerning pricing discrepancy. The rate quoted on Trip.com was approximately 40% higher than the price offered directly by the hotel for the same room category and stay dates. This difference is significant, and frankly unexpected, especially considering that I am a Diamond member with your platform. As a valued member, I expect Trip.com to provide competitive or preferential rates, not higher than what the property itself offers. I request a review of this pricing inconsistency and an explanation of how such a large variation occurred. I appreciate your attention to this matter and look forward to your response and a resolution that ensures better transparency and fairness in pricing for loyal customers. Kind regards, Ratish Agrawal

Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.

hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours. The room is comfortable and clean. The food (in room dining) is big portion and solo traveller cannnot order too many dishes. The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted. Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet. However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long. Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed. I dont use their facilities.

I had a wonderful stay at this hotel! From the moment I arrived, I was greeted by a warm and humble staff who made me feel right at home. The cleanliness of the hotel was top-notch, and the rooms were spacious, comfortable, and impeccably maintained. The highlight of my stay, without a doubt, was the food. Every meal I had was absolutely delicious, and the room service was prompt and attentive. It truly exceeded my expectations. Overall, my experience was fantastic. A perfect blend of great service, comfort, and amazing food—I'll definitely be returning!

I liked everything. Quiet. Clean. I recommend.

We stayed one night in Vivanta Kolkata (30th night). It was a nice and wonderful experience. Room was very comfortable, food in the restaurant was excellent. As a South Indian, I was surprised to get very good tasting curd rice in the restaurant. Kudos to the chef and the restaurant. Front desk staff were very pleasant and they gave good guidance to my wife on where to make sari purchases. All in all, a lovely experience that i definitely would love to repeat!

Dear Hotel Management, Thank you for the wonderful hospitality during my stay. The hotel cleanliness was excellent, the rooms were luxurious and comfortable, and the overall atmosphere was amazing. I truly appreciated the awesome service, professional staff, and excellent facilities provided throughout my stay. It was a great experience, and I look forward to visiting again. Sincerely, Dr. Noor Hassan(MBBS) MEDICAL OFFICER

Here’s a professional feedback message you can use: Feedback Regarding Restaurant Discount Offer I would like to express my disappointment regarding the 10% restaurant discount that was advertised by the hotel. During our stay, we were informed that guests were entitled to a 10% discount on food purchases in the restaurant. However, upon checkout, the discount was denied and not applied to our bill. This was frustrating because we relied on the information provided by the hotel when making our dining decisions. If there are specific terms and conditions that limit the offer, these should be clearly communicated to guests in advance to avoid misunderstandings. I hope the hotel can improve its communication regarding promotional offers and ensure that guests receive the benefits that were promised. Clear and consistent information is important for maintaining guest trust and satisfaction.

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