Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 16, 2025|Room, 1 Queen Bed, Non Smoking
Htetwaiwai
I stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata.
The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated.
My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work.
The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport.
Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.
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Price per night from:NZD 107
Posted on Nov 12, 2025
Guest User
Elegant and luxurious hotel located in a beautifully renovated palace of royal family of Kolkata. Our room was very spacious, beautifully furnished with old, wooden furniture. The huge bathroom and all floors are made of marble. The hotel is located in multiple buildings of the palace complex. Delicious breakfast can be eaten outside in shaded patio or inside in air conditioned restaurant. Every evening there is a live show of folk dance performers. One of the best hotels I have ever stayed at.
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Price per night from:NZD 120
Posted on Aug 13, 2025
Donovan Chan WM
hotel cleanliness and location is ok. only 30 to 40 mins from airport and maybe 50 to 60mins during peak hours.
The room is comfortable and clean.
The food (in room dining) is big portion and solo traveller cannnot order too many dishes.
The reception counter is slow in serving the guests. Always seems to be multi-tasking. I.e. cannot concentrate and handle one guest at a time, while other guests just cut in and then he/she will have attention diverted.
Coffeshop (place where we have breakfast) service is ok in the morning. Mainly because it is buffet.
However, if lunch time 3 to 4pm, their staff is slow in responding and waiting for food and bill is very long.
Their chinese resturant always seems to be closed. So within my days of stay, i visited twice and i was told it is closed.
I dont use their facilities.
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Price per night from:NZD 165
Posted on Feb 20, 2025
Guest User
I had a wonderful stay at this hotel! From the moment I arrived, I was greeted by a warm and humble staff who made me feel right at home. The cleanliness of the hotel was top-notch, and the rooms were spacious, comfortable, and impeccably maintained. The highlight of my stay, without a doubt, was the food. Every meal I had was absolutely delicious, and the room service was prompt and attentive. It truly exceeded my expectations. Overall, my experience was fantastic. A perfect blend of great service, comfort, and amazing food—I'll definitely be returning!
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Price per night from:NZD 59
Posted on Mar 19, 2026
Aleksandr Lucknow
I liked everything. Quiet. Clean. I recommend.
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Price per night from:NZD 56
Posted on Nov 13, 2025
Guest User
We stayed one night in Vivanta Kolkata (30th night). It was a nice and wonderful experience. Room was very comfortable, food in the restaurant was excellent. As a South Indian, I was surprised to get very good tasting curd rice in the restaurant. Kudos to the chef and the restaurant.
Front desk staff were very pleasant and they gave good guidance to my wife on where to make sari purchases.
All in all, a lovely experience that i definitely would love to repeat!
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Price per night from:NZD 115
Posted on May 18, 2026
Dr.NOOR HASSANDear Hotel Management,
Thank you for the wonderful hospitality during my stay. The hotel cleanliness was excellent, the rooms were luxurious and comfortable, and the overall atmosphere was amazing. I truly appreciated the awesome service, professional staff, and excellent facilities provided throughout my stay.
It was a great experience, and I look forward to visiting again.
Sincerely,
Dr. Noor Hassan(MBBS)
MEDICAL OFFICER
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Price per night from:NZD 123
Posted on Nov 27, 2023|Standard Room
Suzanna EadsI stayed here for one night first time in Kolkata from Nepal heading to the Andaman Islands. I was greeted with lots of smiles, very friendly accommodating staff who helped me with everything I needed. I ate and drank at the bar. Everything was delicious. The room was very comfortable stocked with everything you need. Great view of their beautiful pool. It was closed for maintenance so I couldn’t try it. They made me feel like family. I highly recommend this hotel when you want to stay close to the airport in Kolkata. Thank you for everything!
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Price per night from:NZD 56
Posted on Jun 14, 2026
Guest User
Here’s a professional feedback message you can use:
Feedback Regarding Restaurant Discount Offer
I would like to express my disappointment regarding the 10% restaurant discount that was advertised by the hotel. During our stay, we were informed that guests were entitled to a 10% discount on food purchases in the restaurant. However, upon checkout, the discount was denied and not applied to our bill.
This was frustrating because we relied on the information provided by the hotel when making our dining decisions. If there are specific terms and conditions that limit the offer, these should be clearly communicated to guests in advance to avoid misunderstandings.
I hope the hotel can improve its communication regarding promotional offers and ensure that guests receive the benefits that were promised. Clear and consistent information is important for maintaining guest trust and satisfaction.
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Price per night from:NZD 21
Posted on Nov 24, 2024
Guest User
”my experience with makemytrip was incredibly positive. Their user-friendly platform allowed me to easily plan and book my entire trip, from flights to accommodation, with a wide range of options to choose from. The customer service was excellent, readily available to answer any questions and provide helpful suggestions. The seamless booking process and efficient confirmation updates made my travel planning stress-free, and the overall value for money was outstanding. I would definitely recommend makemytrip to anyone looking to plan a trip with ease and convenience”
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Price per night from:NZD 46