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8.9/10
Very Good
GGuest UserThe view, despite rainy weather for 2 days, is spectacular. The room is entirely made of wood which was relaxing. Getting to the property requires some driving on gravel/dirt road but a normal sedan would do as fine. Since cooking is not allowed in the property, I’d suggest doing a research in advance.
Aairule143⭐️⭐️⭐️⭐️⭐️
I would like to start my review by complimenting all the staff ,from the receptionist, kitchen staff, to the housekeeping team. All of them truly deserve a 5-star award for their excellent service.
The receptionist, Ms. Liza (if I’m not mistaken), was very kind and welcoming. I arrived at the resort around 2:00 PM without making any prior reservation, yet she patiently showed me every type of room the resort offers. After viewing all the room options, I made my decision, and the check-in process was smooth and easy with clear explanations given.
The room was quite spacious, and an additional bed could be added with a small extra charge. Whenever I needed anything, I just had to make a call, and the staff responded quickly and efficiently.
My stay included breakfast, and the food provided was good. For dinner, the restaurant also offers a variety of dishes, which is very convenient as guests don’t need to drive out to look for food.
That said, I do have a few suggestions for improvement to make the stay even better. The beds could be upgraded, as they felt a bit old and not very comfortable. The Wi-Fi coverage also needs improvement, especially since the CelcomDigi network coverage in the area is quite weak. In addition, the television system could be upgraded. While the resort offers beautiful scenery to enjoy, sometimes the weather doesn’t allow guests to go outside, so having better in-room entertainment would be appreciated.
Overall, I had a pleasant stay and truly appreciate the friendliness and helpfulness of the staff. Thank you for the wonderful hospitality , I hope to visit again in the future.
NNanaSyakinahWe just wanted to try doing it in a capsule.. but this is the first time we've done it in a capsule.. the place is a bit scary.. but we'll try doing it in a tent later.. everything else is ok..
NNorbert JohnThe view is magnificent. You can see the mountain very clear at early morning. The road condition to this place is quite challenging for 2wd vehicle. Extra cafeful during drive is a must cause some of the road is steep and visibility during night is limited especially when its raining. Overall im satisfied with my stay.