Featured facilities: Parking, Laundry Service (On-Site)
Very Good
76 reviews
8.9/10
1 night
From MXN$666
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
45 reviews
9.1/10
1 night
From MXN$3,457
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9.1/10
Great
GGuest UserBesides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service.
The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out).
They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.
GGuest UserWe really enjoyed our stay. The staff met us right at the train platform and walked us to the hotel, which was very convenient and thoughtful after a long journey. The hotel is clean, cozy, and comfortable, and you can truly feel the care for guests.
After visiting Machu Picchu, even after check-out, we still had plenty of time before our train. The staff kindly allowed us to wait in the lobby, charge our phones, and use the Wi-Fi, which was extremely helpful.
We highly recommend this hotel!
Nn a g iI stayed to climb Machu Picchu. The access was good and the bus stop to Machu Picchu was very close.
The breakfast time was relatively early and I had to get up early, but it was delicious.
Since there is no screen door, it is recommended to be careful not to let insects come in when opening the window, or to look outside without opening.
I was grateful that the restaurant in the series was discounted.
MMananxi_MXvery good! I didn't take a lot of photos, but I probably told you about it! First of all, I went to Machu Picchu to stay in Hot Water Town for one night. The town was really small, so this hotel looked far from the station. It took only 3 minutes to walk. I got off the train station and walked uphill.
The hotel is four stars, the lobby reception service is very good, there is free hot tea bags for you to drink, there is an elevator with luggage storage service, the room is large, and the bed for two people is almost Queen size.
Room facilities are complete: electric fans, heating, blankets
It is worth mentioning: Wi-Fi is particularly easy to use, the meeting is very smooth; the faucet is large, the bath is very happy!
Watching the river at night to sleep, the white noise of sleep aid
Breakfast was too early to experience, but the hotel staff were very enthusiastic and patient. After returning from Machu Picchu, we rested in the lobby and charged to the train station to return to Ouyutai.
The price is also very affordable, in short, the experience is very good 😘 recommend everyone to come
PppwongLocation is very good, only a minute to the MP bus station to MP and 10 minutes to the train station. As the town is small everywhere is within easy reach. Hotel has been renovated so everything is new with clean room and toilet, clean linens and towels. But Internet sucks and gets disconnected EVERY FEW MINUTES and each time you have to go to your settings to refresh otherwise it is a wonderful stay. Also note the room has no heating.
GGuest UserMy room was clean and organized. The bathroom is very small but reasonable for myself. The quality of the shampoo and other soaps were poor, so bring your own. If you need a clean and cheap place to stay, this place is good.
GGuest UserThe location is very good, there is free lunch or dinner, very good, the room facilities are general, but it is estimated that it is already a very good presence in the local area, overall, it is still very good.
AAnsgarMaseFor the Price we paid, it was a great deal.
The Stuff was friendly, gave us a take away breakfast. We could store our bags there for Free when we went to Machu Piccu.
Its Simple, try to not get a room with Windows to the main street but it calms down at 9pm.
Showers are hot and nice pressured
The Stuff came twice and ask if everything is okay
Overall I defently recommend it and would book it again