Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 27, 2024
KennyC
The team is wonderful, always feel welcome and offer their services .
The morning buffet spread offers wide variety and a great start for the day .
Show more
Price per night from:CAD 672
Posted on May 24, 2026
Guest User
Doesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
Show more
Price per night from:CAD 1,151
Posted on Jun 10, 2025
Anonymous User
The lodge is clean with friendly staff. Water pressure is a little weak but overall it's a nice and comfortable stay.
Show more
Price per night from:CAD 375
Posted on Feb 17, 2024
Yarden Jordi
The hotel is amazing!!! It’s little far away from the city, but is worth it! We really enjoyed! And we really recommend it.
Show more
Price per night from:CAD 362
Posted on Dec 19, 2025
Guest User
Really beautiful hotel. Very relaxing. Lots activities
Show more
Price per night from:CAD 620
Posted on Jul 31, 2026|Deluxe Twin Room (2 Queen Beds)
Peli la
Everything is beautiful, very spacious, and has the best gardens and views of the Urubamba River.
Show more
Price per night from:CAD 145
Posted on Jul 29, 2026|Deluxe Two Double Room with Garden View
KENJO OOur stay at Sumaq Machu Picchu Hotel was excellent. The hotel is new, well maintained, and is an ideal place to enjoy a comfortable rest before visiting Machu Picchu.
The service was warm and attentive from the moment we arrived. A staff member was waiting for us at the train station and assisted with our luggage both to the hotel and back to the station upon departure. Our room was comfortable, and the bed provided a much-needed good night’s sleep.
The hotel is also conveniently located within a short walk of the bus departure point for Machu Picchu. Everything was clearly explained during check-in, while the check-out process was equally smooth and well organised.
Overall, Sumaq Machu Picchu Hotel offers excellent service, comfortable accommodation, and a convenient location. We would highly recommend it to anyone seeking a relaxing stay before visiting Machu Picchu.
Show more
Price per night from:CAD 945
Posted on Apr 19, 2026
Guest User
四星级水准,点赞。房间宽敞整洁。早饭好吃。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.
Show more
Price per night from:CAD 243
Posted on Mar 10, 2025
马叔叔
Hotel location is excellent, very close to the train station. The front desk service was very good and it was very polite to help us store our luggage. The room was clean and the bathroom was fine, and the others were ideal.
Show more
Price per night from:CAD 111
Posted on May 26, 2025
Guest User
If I compare a hotel for $160 a night, I might choose this one.
Good value for money, go out and turn right on Yanshan Road to the end to the central square. Everything is very convenient
Show more
Price per night from:CAD 66