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To the room: We have changed the hotel on the day of arrival and have not even sleeped there, the “match” is stone hard, the bed is very small for two people, the mosquito network is still too small to close it, You heard from the neighboring room every single noise and word, there were cages in the bathroom. For booking: The booking via the hotel website did not work because the payment could not be completed. We sent a mail and then had to transfer the amount in advance, with a transaction from a Swiss to a Malaysia account of course taking a few days. (Of course, it was our mistake to enter us at all.) Although the amount was entered in our account and the transaction was completed, the hotel has claimed until the end, The payment was not received from them and we had to pay cash again on the site. The transfer was to return them as soon as it arrived on the account. The contact on the site at the very sporadically occupied reception was through a young employee who spoke poorly English, the mail traffic with the manager, etc. But then the answer to mails was only sporadically. The money has not been transferred back to us so far.

If you’re looking for a cozy place, a quiet environment, a nice lady with a happy smile who will welcome you to this tiny guesthouse, a clean and comfortable room, with the door that you have to remember to lock with a real key like in the old days, if you want to sleep surrounded by silence and be awakened by the chirping of birds, well, this is the place for you. The name itself and the interior decoration want to give a perception of old English cottage, although with a bit too many modern reproductions of old furniture. But it’s cute – and unusual. You can park the car inside – on a first come first serve basis. I was lucky to get the room at the first floor with the larger balcony. The bed is extremely comfortable, and the night silence helps having a perfect sleeping experience. They do not serve breakfast in the morning, but this is not a big issue for me. You can find places for that within a few minutes’ drive from here. That was my first experience there, just for one night. I will probably choose it again on my next trip to Ipoh.

Very good, just room no 10 near by main road very noisy when vehicle and motors move over, cannot sleep

Very strategic place!

The overall feeling is average, the price/performance ratio is a bit low. The room is very small, and two people can't stand at the same time when the suitcase is placed. The shower water is very small! When I went out, I asked the front desk to help clean up, but when I came back, I found that nothing had been done.

The look and feel of Sarang Paloh is lovely. It has an old world style which we loved. The location is also great, ten minutes from the station and close to lots of restaurants and spots in the old town. The room has a nice style to it as does the garden you walk through. The room facilities were lacking, with no fridge and no safe which we would expect at this price point. Hot water in the shower doesn’t last long and they provide a 3 in 1 body wash, shampoo and conditioner, again something we wouldn’t expect at this price point. The hotel also doesn’t offer room cleaning. This may have been because we stayed for two nights only but this is not communicated on the website or at check in. This meant used cups or water bottles aren’t cleared nor is the rubbish bin emptied. We were also not made aware of locally available discounts for staying at the hotel. All in all an ok stay but several small things made this not value for the money we paid.

Place clean