Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.5/10
Amazing
AAngelWonderful hotel! The lobby is spacious and beautifully decorated, with a delightful aroma. The rooms are spacious and clean. We would especially return for the breakfast; it offered a wide selection, fresh ingredients, and everything was delicious. The staff are friendly and helpful.
AAnonymous UserOverall: Extremely satisfied!!! I will definitely come back for a second visit.
The service was truly excellent. The restaurant recommended by the concierge was delicious. The bellhops were very quick, carrying luggage up and down stairs.
The place was spotless; both the public areas and the rooms were very tidy.
The ambiance was elegant and had a classic old-money feel.
GGuest UserAn excellent chain hotel in Antwerp. We were delighted with everything – the room amenities, its design, and especially the service. Special thanks to the receptionist for his friendliness and prompt, professional service. We would be happy to stay here again.
GGuest UserOnly 5m from the station to this excellent room with up-to-date facility around. You can change light color of the room into several ways, which really help us reduce jet lag. Receptionists are helpful and friendly which allows us to check in sooner. Besides, croissant, hot milk and cookies are available everyday and it free!
TTamilyA beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
AAnonymous UserSuper beautiful hotel. Top location. Perfect marriage 'food', art, architecture, luxury lustry.Ideal base to explore Antwerp. We will surely come back. This is 100% enjoy..
Hhuangke123We were traveling by car as a couple. The hotel has free parking. The rooms and beds are larger than those of similar hotels in Europe. The facilities are newer, with coffee machines, kettles and ironing boards, which are all what travelers need. It is a 15-minute drive to the old town attractions, and we visited for four hours. Parking cost 17 euros.
TTheOnlyBugsThe location is only 5-10 minute walk from Antwerp Central train station and the walking path (sidewalk) was easy to roll our 3 large bags. I mention this because other EU cities have cobble stone walkways that makes it extremely difficult to pull your bags through the streets.
Our stay was with 3 adults so we had to use the sofa bed. The sofa bed and main bed were very comfortable. The room was larger than expected compared to EU standard. I say this because EU hotel rooms typically are much smaller than North American hotel rooms.
The bathroom did not have a working lock. The door closed, but we could not lock it from inside. The lighting was poor in the bathroom.
Our room was equipped with a fully equipped kitchen which was clean.
We did not have breakfast there so I can not comment on the food selection and quality.
TTopperUKThe hotel is fabulously well placed, it is right next to the central station and this saves a lot of difficulty with luggage!
This particular establishment needs a little maintenance. As you enter into the building, the carpets/mats are filthy and the paint is chipped off in many locations giving a rundown look. Reception was clearly overrun and requires extra workers, although the girl working upon my arrival did a fantastic job despite some particularly awkward tour guides hassling for attention!
The room was not up to standard cleaning wise. No mattress protector! - This should be grounds for admonishment over anything else. If I stayed at a four or five star establishment without mattress protectors, I would refuse the room ordinarily. It is simply not hygienic. The balcony on my room had clearly not been cleaned in a very long time and there was an ashtray overflowing along with cotton buds and wrappers.