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9.1/10
Great
CCathal GallagherNeed to up early and out to have your room cleaned as it finished at 12, was there 3 nights and room never got cleaned. Had a cockroach crawl sprint across the floor one evening. Also breakfast finished 10:30 or so and the place closed by 10:45. Is a pity as the staff were generally nice but should be better to clean rooms.
That aside location is good, rooms.modern and decent pool.
NNVLDAbsolutely loved our stay! The location was unbeatable—right in the heart of everything. The rooms were spacious, beautifully designed, and spotlessly clean. What really made the experience exceptional, though, was the service—every staff member was incredibly attentive and went out of their way to make our stay perfect. Highly recommend!
AANUSSARAWoww!! This hotel is a 11/10. We spent so much time looking for a stay in Benidorm. The location is 2 mins walk to old town and quiet area. The room was spacious. The check-in staff was super friendly and nice. We felt really welcome there. The pool is big but it was cold as it was 15 degree so we did not get to use it. The rooftop bar was amazing with sunset view.
The breakfast got load of choices. A lot juice and fruit. Meat and cheeses. There was English Breakfast too. Many sweets if you are a sweet tooth.
I am 100% recommended this hotel
GGuest UserI can't express enough how lovely the staff was, perfect location and very clean. The receptionist was amazing I can't thank him enough his name was Jefe and what a super star he helped me soo much I need to go back and give him a gift, he should get a raise with everything he does. What an amazing man thank you so much.
GGuest UserStayed end of August with my mum and my sister for a few nights. First impressions the hotel is impressive, one of the nicest looking in the area. Location is good, close enough to the beach and ***** without being on top of it.
The grounds and the pools are very nice - however pools are not heated! So even in Aug it was hard to get in!
The buffet restaurant is what you’d expect. Breakfast was good, especially the fresh bacon! Evening meals were a bit repetitive and food was lukewarm. Buffet staff were a mixed bunch. Some happy and friendly… others really don’t want to be there.
Bar staff at pool bar were always friendly. Be warned if you’re not on all inclusive the drinks at the bar are expensive. Around €24 for two vodka and cokes.
If you manage to get a cheap deal… give it a go!
SSharon Murphy 123456Loved this hotel it was so clean, staff were very friendly and exceptional service. I would definetly reccomend it. The restaurant was immaculate, food delicious and staff very friendly. There were lots of entertainment, restaurants and markets nearby.
GGuest UserThe hotel’s location is great, and the room is quite comfortable. However, upon checking in, I was assigned a room with a malfunctioning air conditioning unit. I promptly requested maintenance, but they didn’t send a technician. After multiple calls to the receptionist, they finally agreed to change my room, but their attitude was quite unpleasant.
On the positive side, the breakfast buffet offers a wide variety of options.
GGuest UserHotel was very good in general - clean, spacious rooms, staff were helpful and friendly. Breakfast generally very good with large variety, however for us and many others like us, who don't eat pork for example, our options were limited and hotel could perhaps consider adding alternatives to accommodate those which have a different dietary requirement.
GGuest UserBooked the hotel for a flying visit to surprise my Mam for her birthday. Didn't need luxury, just decent room, a shower and a bed.
On arrival, we noticed the 'slight' hill to get to the property from the main road and thought ”worse case scenario -TAXI”
Reception staff were fantastic each time we chatted to them. Checking in - we were told the room wasn't ready even though it was 2 hours prior to check in time and was told they would give us a call to let us know when it's ready. We returned a few hours later after food and drinks and was given our key. A deposit was requested of £150 but would be refunded on check out if everything was in order. We even got given an iron to use if needed.
Room was nice and big, could sleep 6 people (4 single beds and a double sofa bed)
Air con was lovely and cool, Fridge freezer and microwave all worked. Only downside was there was no hangers but when we checked out, the reception staff apologised and noted this in order for the next occupants.
Check out was fast and pleasant with check out time 12pm which was a bonus.
We were very happy with the hotel, staff and value for money.
I would recommend and return again.
SSusy CollWe had a great weekend at this hotel and of course Benidorm. Although we already knew him, he never ceases to amaze us. The hotel is very good, although we would have liked to have stayed on a higher floor with a better view. Let's see if we make it next time because I want to come back. The breakfast buffet looked very rich and varied. In short, everything is as expected and more.