Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 28, 2026|Classic Room
Guest UserThe amenities were replenished daily, which was great because I could take them with me and use them at the next hotel! The bathroom was made of marble!
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Price per night from:AU$356
Posted on Aug 27, 2024|Superior Double Room
DagsieGreat Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.
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Price per night from:AU$341
Posted on Aug 2, 2026|Deluxe King Room
Anonymous User
This hotel boasts an excellent location, making it incredibly convenient for accessing the city center and numerous popular attractions. Its proximity to the train station is a huge plus for travelers, offering fantastic transport links. I particularly recommend the hotel's rooftop bar; the sunset views from there are absolutely stunning and definitely worth enjoying with a drink – the atmosphere is superb. Overall, the hotel facilities are quite good, including a gym and a sauna. However, there were a couple of minor downsides during my stay:
* **Small room size:** Once luggage was opened, the room felt a bit cramped.
* **Inconvenient sauna use:** When we wanted to use the sauna, the equipment was turned off. We had to specifically inform the front desk to switch it on, and then wait for it to heat up, which was quite inconvenient. I suggest the hotel could improve the regular operation of this facility.
Overall, the transport and views here are outstanding, but there's still room for improvement regarding service details and room space.
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Price per night from:AU$1,245
Posted on Aug 3, 2026|Premium King Room With Single Sofa Bed
Jiasuoer-mengnasiteluohubilieFacilities: The facilities are relatively new, on par with a 3-4 star hotel in China. The elevator is tiny; three people plus two suitcases fill it up. The hallway layout is very strange; some rooms on the same floor require going up a few steps. Unfortunately, I was assigned one of those rooms, and had to carry several huge suitcases up the steps. I checked in around 1 AM and was given a room on the second floor facing the road – incredibly noisy! The light rail runs until about 1 AM and starts again very early in the morning, so getting a good night's sleep was impossible. Major disappointment!!!!!
Cleanliness: The cleaning was okay, I guess. The new towels were just casually placed on the sink, and the trash from previous use on the sink wasn't completely cleared.
Environment: The overall decor is quite odd, very colorful.
Service: Similar to a budget hotel in China; I wouldn't say there was any real service.
I had a great experience staying at an Indigo hotel before, while traveling with Shangri-La in China, so I specifically chose Indigo this time, but the difference was huge. I'll definitely think twice in the future.
The only upside is its proximity to the station.
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Price per night from:AU$332
Posted on Jul 29, 2026|Standard Queen
Guest UserStayed a week at the social hub Florence. Room is clean and spacious. I particularly appreciate the strong water pressure in the shower (disappointed by many in Europe previously). Staff were SUPERB!!! Great selection at breakfast buffet too. Hotel is rather conveniently located (12 minutes walk from SMN train station, got bus / train stops right downstairs).
Would most definitely stay there again if I am in Florence.
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Price per night from:AU$215
Posted on Apr 20, 2026
Guest User
The apartment is clean and equipped with everything you need. The bed is comfortable, the room is spacious. The check-in instructions were clear.
The noise from the street was disturbing. Even with the window closed, you can hear the sound of every passing tram. It is no coincidence that earplugs were prepared, although they cannot improve the vibration caused by the passing tram much.
And a personal note. In my previous booking, at other accommodations, the host's communication - despite the fact that there is no personal meeting - usually includes some kindness and personal attention. This was not the case here, although it would have been nice.
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Price per night from:AU$189
Posted on Sep 13, 2026|Single Room
Cengiz YungThe hotel is about a 15-minute walk from Florence Cathedral (Duomo), or a 5-minute taxi ride from the train station. Although it's slightly away from the city center, located in a quiet residential area, it's peaceful and free from tourist crowds! Check-in at the front desk is until 2 PM, after which it's self-service, which is very straightforward. The front desk staff are incredibly friendly and helpful. The room is spacious and clean, with all the necessary amenities. Additionally, the hotel boasts a very large garden where guests can enjoy coffee and socialize.
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Price per night from:AU$154
Posted on Nov 17, 2025
Guest User
The hotel is very close to the city center. All tourist attractions are within walking distance. The soundproofing is excellent. The breakfast is also very good.
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Price per night from:AU$180
Posted on Jul 30, 2024|Classsic Queen Room - Accessible
Guest UserThe hotel design is very traditional and beautiful. Room is very clean and very comfortable with design ! Breakfast was superb in terms of Europe standard. Staffs are super friendly and helpful during the stay and we hope we will stay at this hotel soon.
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Price per night from:AU$464
Posted on Sep 8, 2022
Guest User
The most beautiful, quiet peaceful place, breakfast buffet was great, the views are breathtaking, staff goes over and beyond, thank you Andrea, other guest friendly, everyone happy. Loved it want to return for a longer stay. Pool nice also
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Price per night from:AU$91