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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
AAnonymous UserOut of a perfect six, I'd definitely give it a six.
1. The guy at the front desk was very professional and friendly. Unfortunately, I forgot to ask his name, but he's in my picture! He made us feel right at home. Although the Park Hyatt Milan we stayed at was also very good a few days ago, the service at this hotel felt even more like home.
2. The room was incredibly new and clean, and the bedding was very comfortable. The complimentary fruit and turndown service were excellent. They even refilled our bottle of water when they saw we finished it!
3. The restaurant in the hotel lobby is absolutely delicious! The chef is the same as at the Michelin-starred restaurant. If you're looking for great taste and value, the lobby is the place to be.
4. If I ever return to Florence, I'll definitely stay a few more nights at this hotel!
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$1,319
9.6/10
Amazing
GGuest UserThe La Gemma is a wonderful place to stay in Florence. Staff was very helpful & gave us a nice upgrade when we checked in for our second stay there. They also put a bottle of chilled champagne in our room to celebrate my birthday. Also enjoyed the lovely spa & rooftop outdoor lounge area with amazing views of the city. Will definitely stay there again.
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$607
9.6/10
Amazing
GGuest UserOverall it's average, not cost-effective. There is no indoor swimming pool, the location is a bit far from the city center, there is a shuttle bus, one way takes 15-20 minutes.
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$1,600
9.2/10
Great
PPhilip T.This is the best hotel we stayed in Italy, with amazing attention to details, including room facilities where you will be amazed by the set up of the bathtub, the concierge, Cosmo, who can book you any restaurant in the city and grant you VIP treatment in The Mall Firenza, the doorman’s hospitality is also amazing, plus it is in the center of of city where all the hot spots are in walking distance. We will definitely come back!
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$623
9.2/10
Great
GGuest UserI booked a river view suite, and there is a balcony in the picture. The room I stayed in did not have a balcony. The front desk said that they need to call in advance to confirm that there are not many rooms with balconies. It is recommended that Ctrip make it clear on the page.
The location of the hotel is good, the bathroom and supplies in the room are only four-star level, and the lobby is a bit special. Few choices for breakfast, four-star quality
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$1,599
9.0/10
Great
IISTP遊記I booked this hotel for myself and my family. We really appreciate the friendly service from the staff throughout our stay. The building itself is gorgeous and is located within a few minutes walk from the Firenze SMN train station.
We stayed in two two-bed rooms. One of which was big with a walk-in closet. However the other one was small and we could hear the water pipes at night. Sound isolation was also not great as we could hear laughter from the guests staying next door. Would recommend this hotel to travellers who look for a central location and do not mind hearing some noise from pipes or guests chattering at night.
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$173
8.8/10
Very Good
DDarrenGreat Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$238
8.6/10
Very Good
YYunyoudebaobaoThe advantages and disadvantages of the living experience are discussed below:
1. The hotel is far from the hustle and bustle and is relatively quiet, which means that it is more troublesome to go to the city center. There will be 3 shuttle buses in the morning and 3 in the afternoon to the city entrance. Of course, there will be 3 return trips in the afternoon (the hotel charges €2.50/trip).
The sound insulation of the room is poor, and sometimes it is even a bit noisy.
The location of this hotel is a bit remote. If you take a taxi to the city, it is basically €23-€35 [I have taken prices in this range. The train station (Santa Maria Novella Station) to the hotel is €32-€35, and the city to the hotel is in the €23-€32 range]
2. The hotel has a snack bar/bar (Snack Bar) with very high hamburger prices. I didn’t eat all day because I was in a hurry to catch the train on the day I arrived. I ordered a hamburger for €20/piece and tiramisu for €10/portion. The speed of serving the food was really super slow. The main restaurant and breakfast are at the same dining place-the dinner menu is relatively small and the price is relatively expensive. It is not recommended. I was traveling alone, so I had dinner at the hotel for several meals (I was afraid that it would be unsafe to stay out too late).
3. The front desk service was generally good. All questions were answered.
4. There is no swimming pool on the cover of the hotel (it has been demolished for a long time). I was attracted to the swimming pool and chose this hotel. However, there is now a waterfall in the open courtyard for viewing.
5. If you don’t drive yourself, I don’t recommend you to stay at this hotel because the transportation is inconvenient and you basically can’t avoid the need to take a taxi unless your daily itinerary is completely based on the shuttle bus pick-up time. Of course, if you don’t care about that little money, please feel free to do so~
AAnonymous UserThe front desk on the first day was not very good. The attitude of the front desk on the second day was very good. The other service staff were also very good. The surrounding scenery is nice. It is not far from the city center and can be walked. If you have a lot of luggage, it may not be convenient
Hotel near Florence Historic Center, Florence 6% of visitors choose this area
Price per night from:AU$211
8.3/10
Very Good
GGuest UserThe air conditioning was always on, even when I turned it off and even when I opened the window, which meant it would turn itself off. The bathroom was full of plaster dust residue; some work had probably been done before my stay, but it wasn't cleaned very well.