Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 5, 2026|Deluxe King Room
Yahia TThis was by far the best hotel experience of my life. The St. Regis is the embodiment of luxury and in Astana it is extremely good value for money in a majestic city that is truly a hidden gem.
The staff are caring, hospitable and cheerful, always going above and beyond for your needs. The breakfast merged variety with the best quality I've ever experienced in a hotel ever. The room... My goodness was the room luxurious and stunning for their most basic one.
Without a doubt, if you are coming to Astana, which you should, The St. Regis is the place to stay.
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Price per night from:PLN 904
Posted on Nov 12, 2025
Jonathan Rao
Although i booked and paid for a king bed - i was given a twin room. The check in person said that who ever booked your room booked a twin room. Even though in my booking it says a king bed. Was not happy!
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Price per night from:PLN 689
Posted on Jul 6, 2026
Guest UserA wonderful place! The grounds are beautiful and well-maintained. The service is beyond excellent! At the reception, in the restaurant, on the beach – everywhere you're met by friendly, polite staff ready to help with any issue. We stayed in a suite with a lake view. Good coffee in the room. Comfortable bedding, and the room was cleaned well. Quality toiletries. The only drawback was the lighting; the hallway light turns on with motion, which was disruptive at night. Special thanks to the chef for the delicious pastries and grilled meat! We stayed for 5 days, and the food in the main restaurant was incredibly tasty, and the waiters were very attentive. The lake is magical! We will definitely come back here. Thank you all!
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Price per night from:PLN 509
Posted on Dec 21, 2025
Guest User
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
Great value for money, highly recommended! It was truly an unforgettable trip – great accommodations, great food, and I was satisfied with everything!
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Price per night from:PLN 473
Posted on Jun 19, 2026
Guest UserThe hotel isn't cheap, but the service and location are truly excellent – definitely a plus. However, there's a sour taste left behind. I accidentally left my hair straightener in the room, and I distinctly remember leaving it in a very visible spot. A few days later, I sent a friend to pick it up, but the hotel said they couldn't find it. Either the housekeeper didn't notice it (which is odd), or they didn't bother to report it. For a hotel of this caliber, you expect more honesty or at least attentiveness. It's disappointing that the staff didn't return my item; it was quite valuable to me.
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Price per night from:PLN 435
Posted on Oct 3, 2025
Betty Rose
The service staffs are excellent as very attentive. The location is nearby to restaurants and mini marts. The room is clean with air conditioning. I will definitely come back to this hotel staying.
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Price per night from:PLN 294
Posted on Feb 24, 2024
Xiaodabaobei
Facilities: complete facilities, relatively long time
Health: good
Environment: There is a supermarket on the right hand side of the door
Service: Very good
The lake freezes, and the traffic flows back and forth from the bridge and the ice beneath the bridge form a beautiful landscape
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Price per night from:PLN 460
Posted on May 5, 2024
Guest User
Nice hotel, excellent location, there is a discount for purchasing air tickets, the service is good, although the furniture is not new, it is good, the service works well, but sometimes there are inaccuracies with the breakfast schedule. Overall I recommend it!
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Price per night from:PLN 161
Posted on Jan 11, 2026|Senior Suite
Guest UserThe room is interesting and spacious, the service is good, and the view from the window is decent. The bed is absolutely magnificent, and the photos turn out well. There's a buffet breakfast. There's also a fitness center with a pool nearby, included in the service, but it's quite depressing – the hotel should be ashamed to offer something like that. As for the downsides, some things don't work, some are worn out, the remotes are faulty, the plumbing leaks, the shower doors don't close properly, and the water drains slowly. The AC in the bedroom doesn't work, and the windows are dirty, which is a shame for a room with a view. If you can overlook all these issues, it's quite good for the price (9,400 rubles for three people, a 98 sqm room, #905, with a view of Baiterek). Owners, get these things fixed, and it would be a gem!
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Price per night from:PLN 267
Posted on May 22, 2025
Laomaedao
The hotel is right on the road, in the opposite direction of the airport, which was a bit of a mistake! Coming from the airport, I passed through the Bayterek Memorial Tower and the Arc de Triomphe, which was a mistake!
However, unexpectedly, there was a ”Da Tang” Chinese restaurant next to the hotel, where I had two full meals and two nights of beer 🍺, which was also a compensation! There are many literary and artistic landscapes around the hotel, so you can stroll around!
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Price per night from:PLN 173