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Posted on Jun 4, 2026|2 Bedroom Deluxe (Pool View)
Guest UserI checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place.
Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place.
I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels.
On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either.
My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents.
Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.
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Price per night from:TRY 1,653
Posted on Aug 1, 2026|Building 3 Junior Suite Terrace Room
CCake23There were so many guests that there weren't enough tables in the dining area. I was staying with my two young children, so I had to carry them and our food up and down the stairs multiple times because we couldn't eat downstairs. They really should expand the space. The room was still fantastic, but the air conditioning in the room was a bit confusing to adjust. I had to set the AC to a temperature lower than the room temperature, otherwise, it would cut out. The hotel technician said they haven't been able to fix it yet. In the middle of the night, the room temperature would drop to 22 degrees, so I had to adjust the AC to 21 degrees, which was really cold. I'm sensitive to cold, and if I didn't adjust it, I'd hear the AC cutting out all night. Other than that, everything else was great, and the swimming pool was awesome.
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Price per night from:TRY 2,190
Posted on Jun 20, 2026
RoserelaI've stayed here several times, but this is my first time in a street-view room, and it's on a high floor too! There were no rooms available at first, luckily I managed to book one through Trip.com 😅. The lower-floor rooms I stayed in before weren't as good, to be honest.
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Price per night from:TRY 906
Posted on Jul 3, 2026
Guest UserNew Season Square Hotel
Located just a 5-minute walk from Lee Garden Plaza, making it a very convenient location.
The room was spacious and comfortable. Our first room had an unpleasant smell when we walked in, so we requested a room change at the front desk. The staff were helpful and upgraded us to a larger room with a bathtub, which made our stay much more enjoyable.
We booked the Twin Single Bed Room, and it cost around RM250 per night. Overall, it was a great stay with good value for money. The only downside was that the soundproofing wasn’t very good, so you could hear some noise from outside the room.
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Price per night from:TRY 2,335
Posted on Aug 14, 2026|Deluxe Twin Room
Anonymous UserService is excellent. Right after I arrived by Grab staff came in to help with my luggage. Room is clean and location is nice too. It’s right in the middle so it’ll feel like it’s far from Kim Yong Market and Lee Garden (10 minutes walk each). However, it’s still walkable as the route is in straight line. Minus point is only the view lol since my balcony faced the back and there was a construction.
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Price per night from:TRY 1,559
Posted on Jun 17, 2026
Anonymous UserWe had a pleasant stay at Tachang Airport Hotel Hatyai. The family room was spacious enough and comfortably accommodated our family. The room and surrounding areas were clean and well-maintained, which made our stay even more enjoyable. Parking was convenient and hassle-free, with ample space available. The beds were very comfortable, allowing all of us to have a good night’s sleep after a long day of travelling.Overall, it was a comfortable and enjoyable stay. We would definitely consider staying here again when visiting Hatyai.
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Price per night from:TRY 1,131
Posted on May 24, 2024|Double Room
ReviewedCompared.comOverall Value: 9/10
Room Size: 10/10
Spacious
Balcony with washing basin
Room Cleanliness: 9/10
Found some hair on the floor, but generally clean
Daily room cleaning and bed linen & towel change available if you wish
Ant infestation at the toilet washing basin (Room 203). Ants were on the comb and electric shaver. Maybe previous guests washed food items at the washing basin.
Bed Comfort: 6/10
Bed mattress is firm/hard; backache if you sleep too long on it
Pillow is quite high.
One extra pillow is available in the wardrobe
Room Amneties: 8/10
Desk for writing or laptop use
Chair has no seat cushion, so a bit hard to sit on
Many power points
Table space for charging phones
Lighting is good
Vanity desk with mirror
Flat-screen TV with Thai and English channels
Fridge
2 drinking glasses
No kettle
No hair dryer
4 bottles of mineral water provided every day (2 for fridge)
Basic toiletries provided in toilet - toothbrush, toothpaste, shower cap, earbuds, shampoo, bodywash
Some furnishing were slightly worn-out or damaged
Balcony has washing basin and small clothes-drying rack
WiFi: 9/10
188-380 Mbps Download Speed / 162-406 Mbps Upload Speed on SpeedTest app
Aircon: 10/10
At 28 celcius degrees temperature setting, it is cold enough to cool the room
Shower Comfort: 7/10
Water-saving shower head means water output is somewhat limited
Shower area is spacious enough
No sliding door at shower area means water gets to the toilet area when taking a shower
Location: 7/10
Not close to tourist attractions; long walk (2km) or use Grab (about 70 THB at time of writing)
Morning mobile food stalls nearby (from about 6:30am to 9:00am)
Small local restaurants nearby
No public transport (that I noticed)
Small mini-mart nearby (Vogue Supermarket)
15-min walk to Big-C supermarket, food court and shopping mall
Opposite Bangkok Hospital
7-Eleven store at Bangkok Hospital is closed for renovation at time of writing
Customer Service: 8/10
Receptionist does not greet guests. Mostly looking at their phone.
Generally polite when you talk to them.
Parking:
No guest carpark
More reviews and tips at ReviewedCompared Com / HatYai
Tips & Other Info:
Book via Google Map to find the best price
500 THB cash deposit required for key at check-in
A photocopy is taken of your passport at check-in
Free shuttle bus to and back from Diana Shopping Complex. Ask receptionist to order for you.
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Price per night from:TRY 3,227
Posted on Mar 22, 2026
Guest User
A great hotel review highlights cleanliness, staff friendliness, location, and room comfort. Effective reviews are specific, mentioning amenities like, “spacious rooms, great breakfast buffet, and attentive staff”.
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Price per night from:TRY 993
Posted on Jul 29, 2026|Superior Double Room
Guest UserNear to famous tourist location. Some are walking distance some you can use ehailing or local rider like tuktuk. Very friendly and helpful riders. Easy to get halal foods. Shopping heaven nearby and most important of all 7 Eleven just beside the hotel.
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Price per night from:TRY 950
Posted on Sep 21, 2024
Guest User
The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.
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Price per night from:TRY 1,080