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9.0/10
Great
Ppppp1919I really love the room, everything was so clean, new and hygienic. The room was so big as well.
I really appreciate the stay so much! The staff were so nice as well. And the location is nearby Central Hatyai but it would be a bit far if you go there by walk. So taking a motorbike would be more recommended.
AAfifa AimiThis hotel was a pleasant stay for me. It is very clean and the location is super convenient as it is just opposite Central Festival Hatyai and next to Makro. Other popular tourist spots are also nearby within around 3KM and easy to get around by renting a bike or using Grab/Maxim. Service was great, we arrived early around 7:30AM just to drop our luggage and the staff were happy to keep it. They even allowed us to check in an hour earlier since our room was ready. Amenities were good and looked very nice although I did not have time to enjoy them as I was mostly busy food hunting. The staff were friendly, helpful, spoke decent English and some Malay and breakfast did not have many choices but was acceptable and suited my taste as a Malaysian. Sorry I do not have much pictures taken inside the hotel
GGuest UserThe room size was comfortable, and the cleanliness was acceptable. However, when I booked, the platform stated that I could choose between two single beds or a double bed. Upon check-in, I was told that only twin beds were available. After a long discussion, the front desk staff finally agreed to switch me to a double bed. I hope both the platform and the hotel can clearly mark booking details regarding bed types. Also, the room was a bit dim at night. Aside from that, everything else was good, including the location and the complimentary guest parking. I also want to praise the housekeeping staff; they did an excellent job cleaning and were very friendly, always greeting guests.
Hotel near Hat Yai Downtown, Hat Yai 60% of visitors choose this area
Price per night from:THB 1,266
9.0/10
Great
RRaniaRoseBest stay at this hotel! Check-in was smooth, all the staff were friendly and very helpful. The room was clean, tidy, and comfortable — perfect for relaxing after a long day of walking around.
Hotel near Hat Yai Downtown, Hat Yai 60% of visitors choose this area
Price per night from:THB 922
8.5/10
Very Good
NNslooThe Owner Saved Our Lives During the Flood
My family and I were stranded in Hatyai for 7 days due to the severe flood, and staying at this hotel truly became a blessing. I want to express my deepest gratitude to the hotel owner and his team. Their kindness, dedication, and genuine care went far beyond the responsibilities of a normal hotel.
The owner personally made sure every guest was safe, well-informed, and supported throughout the crisis. He arranged food daily, checked on us regularly, and ensured we were all well taken care of during a very frightening time. His calm management and quick action gave us comfort and hope when everything outside was uncertain.
We will forever remember his generosity and how much he did to help us through this difficult situation. This is not just a hotel — it is a place run by people with real heart.
Rest assured, you can stay at this hotel with complete confidence.Highly recommended, not only for its facilities, but for the outstanding humanity shown by the owner.
We are truly grateful.
JJF97My stay at TonAoi Grand Hotel was unfortunately disappointing due to several maintenance issues in the room.
Upon check-in, I discovered that both the room door indicator light and the toilet light were not working. I reported the problems and requested a room change, but the reception informed me that the hotel was fully booked and no alternative room was available. The maintenance team came promptly to inspect the issues. While they managed to repair the toilet light, they were unable to fix the door light.
Later, I also found that the hair dryer was faulty and could not be used at all. In addition, the air conditioning was not performing well. Even when set to the maximum cooling level, the room never became sufficiently cold, making the stay less comfortable than expected.
I appreciate the responsiveness of the maintenance team and the staff's efforts to assist. However, it was frustrating to encounter multiple equipment failures in the same room. I hope the hotel will improve its maintenance checks and room inspections to ensure all facilities are in proper working condition before guests arrive.
GGuest UserHostel was decent. Very cold too even though it’s a closed capsule. Capsule quite small, better for those who travel with only one bag (recommended). I had 2 bag (1 luggage 1 gym bag) and the space quite crowded with stuff haha. Toiletries not provided except for towel. Towel is thick so it’s hard to dry in air conditioning space. Advisable to bring own towel that is thin and easy to dry. Bring hanger as well (recommended) if you need it to hang your clothes as they dont provide it much. Plus point: location is in the centre (lee garden) and every place is walking distance (kim yong, lee garden plaza, 7E, HatYai Junction, Amazon cafe). There’s also a lot of massage shop along the hostel building. If you are here for songkran, definitely you’ll get wet the moment you step out from the hostel haha. Very convenient place and friendly customer service!!
Hotel near Hat Yai Downtown, Hat Yai 60% of visitors choose this area
Price per night from:THB 768
7.6/10
Good
Llaosnewhorizons** A Simple Stay**
Nestled in the heart of the city, the Hotel offers a modest retreat for travelers seeking basic accommodations without the frills. During my recent stay, I found the hotel to be adequate but lacking any notable extravagance.
Upon arrival, the check-in process was smooth, and the staff were courteous, albeit not overly attentive. The lobby exuded a functional charm, with minimalistic decor and seating areas that served their purpose without much flair.
As I made my way to the room, I noticed the corridors were clean but somewhat dated, reflecting the hotel's unassuming character. The room itself was spacious enough for a comfortable stay, albeit with furnishings showing signs of wear and tear. The bed, while not luxurious, provided a decent night's sleep, and the linens were clean.
One of the notable aspects of the hotel was its cleanliness; the housekeeping staff did a commendable job of maintaining tidiness throughout my stay. However, the absence of complimentary meals or even a breakfast option was disappointing, especially for travelers looking for convenience.
In terms of amenities, the hotel offered the essentials: Wi-Fi, a television, and a functional bathroom with soap. While these amenities sufficed for my short stay, they may fall short for guests expecting more modern conveniences or recreational facilities.
Overall, the Hotel is a budget-friendly option for travelers seeking a no-frills accommodation option in a convenient location. While it may not dazzle with luxury or amenities, it provides a decent, albeit unremarkable, place to rest one's head after a day of exploring the city.
ZZuhaira NasrinCheck -in process was smooth and easy. The location, facilities, staff are all superb. Except for the iron. The hotel does not provide iron.