Luxury Hotels in Hefei

"InterContinental delivers on quality, as expected. Overall, I'm satisfied. However, the executive lounge was far too crowded. The room met my expectations in every aspect. The location is excellent, and the service is attentive, with staff checking if everything is to your satisfaction."

"This was my first leisure trip to Hefei, and I was so pleased with the hotel I chose. I had two very restful nights at the Grand Hyatt. I was especially surprised by the excellent service, even during a holiday period. After check-in, a dedicated staff member added me on WeChat for one-on-one service, asking daily if I needed any room supplies replenished and letting me know I could contact them anytime for other requests. It's rare to find this kind of service in large hotels in China. The room was also very comfortable, and the facilities were quite new. When we checked in, we mentioned we wanted a quiet room, and they specifically put us on the 51st floor, away from the elevators, offering a beautiful, atmospheric view of the city shrouded in mist."

"Overall, my experience at the Beicheng Famao Garden Hotel was excellent. The hotel grounds are quiet and elegant, and the room was clean, spacious, and well-equipped. A special thanks to staff member Dandan; she was incredibly efficient and responsive to any issues, and her warm, patient service throughout my stay was truly heartwarming. I felt very comfortable and secure during my business trip, and I'll definitely choose this hotel again next time."

"The Langham Hotel's decor, both hard and soft furnishings, is exceptional. I believe it's the most suitable hotel in Hefei for women. From the moment you step in, greeted by the fragrant air conditioning, to the pink rose delivered after check-in, an English romantic ambiance permeates everywhere. Even the sugar packets for the coffee machine in the breakfast restaurant are presented in exquisite Langham boxes. I have two suggestions: 1. Please regularly add dishes from T'ang Court to the room service menu. This is a signature restaurant that distinguishes your hotel from the Intercontinental and Grand Hyatt. 2. It would be more hygienic if the staff who assist with swapping breakfast for lunch wore masks, especially since they handle food."

"On this trip to Hefei for business, after comparing several hotels, I finally chose the Shangri-La, and the overall experience far exceeded my expectations. The hotel boasts an excellent location on North First Ring Road, making it very convenient to take a taxi to shopping districts and pedestrian streets. There are also many diverse Anhui cuisine restaurants nearby, so finding food is effortless. The lobby incorporates elements of Huizhou design, creating a serene and elegant atmosphere without any noise or commotion. The moment you step in, you can feel the quality of a five-star hotel. Check-in was very efficient, and the staff were polite and gentle throughout. A special thanks goes to the Guest Relations Specialist, who communicated with me online about my itinerary in advance and thoughtfully prepared a handwritten welcome card and local souvenirs. The attention to detail was impeccable, and any requests I messaged were quickly responded to. They were gentle, professional, and always put the guest first. The guest room was spacious and airy, with panoramic floor-to-ceiling windows on a high floor offering expansive views, where the city's nightscape could be fully enjoyed in the evening. The cleaning was meticulous; corners and bathroom mirrors were spotless. The mattress was moderately firm, and the soundproofing was excellent – I couldn't hear any traffic from the street during the day, ensuring a particularly peaceful night's rest. The bathroom amenities were comprehensive, and the toiletries were of high quality, making for a supremely comfortable stay. The breakfast buffet offered a rich variety, catering to both Chinese and Western tastes. The freshly cooked noodles and local beef soup tasted authentic, and there was a full selection of desserts, fruits, and hot dishes, all delicious. The hotel's facilities are comprehensive; the 24-hour gym is well-equipped, and the heated swimming pool has clean water, perfect for relaxing in your free time. From the concierge and front desk to room service, all staff members maintained an appropriate sense of discretion, never overly intrusive, yet always ready to assist when needed. Whether for a business trip or a short getaway, this hotel is highly suitable. I will definitely prioritize staying here again on my next visit to Hefei, and I sincerely recommend it to everyone!"

"This is an established five-star hotel that has recently been renovated. The rooms are incredibly comfortable, and both the staff and front desk are very professional. It truly embodies the style of a classic five-star, with a grand, high-ceilinged lobby that makes a statement. The large lawn outside is absolutely beautiful, and the breakfast is exceptional! There are many dining options nearby, it's very close to the highway exit, and only a little over a kilometer from Sam's Club. I highly recommend this hotel!"

"I chose this hotel for my business trip, and the overall experience exceeded my expectations. I booked a standard room, and it was spacious with two clean and comfortable beds, and soft bedding, ensuring a great night's sleep. The room amenities were comprehensive: the air conditioning and hot water were reliable, and toiletries were well-stocked. The room was meticulously cleaned; the desk, floor, and bathroom were all odor-free. The internet speed was fast and stable, perfect for sending and receiving work documents without any lag, making it ideal for business travelers. The front desk staff were friendly and efficient, handling check-in and check-out quickly. The hotel's location is convenient, making it easy to get around and find dining options. The soundproofing was decent, and it was quiet at night. It offers great value for money, and I would prioritize staying here again for future business trips. I highly recommend it to fellow business travelers!"

"1. The hotel service was warm and thoughtful. When booking on Ctrip, I left a note requesting a quiet room, preferably on a higher floor. Upon check-in, the front desk upgraded us to a deluxe twin room free of charge and moved us away from the construction side, so our rest was not affected at all. The front desk staff processed the check-in efficiently and quickly, and a bellboy helped us carry our luggage to the room. When they learned that we drink a lot of water, housekeeping provided extra bottles of water every day. 2. The location is ideal and convenient for getting around. It's very close to Hefei South Station, with a subway station right across the street and Wanda Plaza also opposite. Dining out is very convenient, and it's also not far from Bao Park and the Former Residence of Li Hongzhang. 3. The breakfast was quite rich. 4. When traveling, I pay close attention to hotel hygiene, and the Westin's hygiene was completely satisfactory. My husband said that we would definitely stay here again next time we visit."

"Overall, I was very satisfied with my stay! The hotel is in a prime location with convenient transportation and plenty of amenities nearby. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, ensuring a peaceful night's sleep. The front desk handled check-in and check-out quickly, and the service was attentive and thoughtful. The breakfast selection was rich and fresh, leaving me feeling very satisfied. For its price range, it offers great value for money, making it suitable for both leisure and business travelers. I'll definitely choose this hotel first next time I'm in the area, and I highly recommend it to everyone! 🐬🐬🐬"

"Before check-in, I communicated online with the hotel, and they kindly upgraded me to an Executive King Room, for which I'd like to extend a special thanks to hotel customer service, Ketty. The hotel's Superior and Deluxe rooms are quite old and lack separate shower stalls, requiring you to shower inside the bathtub. However, the Executive Rooms have been renovated and come with independent shower stalls. I particularly loved the layout of this Executive King Room. Each floor of the hotel has four Executive King Rooms. The ceilings aren't particularly high, but what truly amazed me was the window. While not a floor-to-ceiling window, it's like a perfect picture frame, capturing the outdoor scenery beautifully, especially at sunset. (I was lucky during my stay; perhaps because it had rained for a few days prior, there was a stunning sunset that evening.) If you catch good weather, you can wake up and enjoy breathtaking views right from your bed. It truly made me appreciate the ingenious design. Furthermore, the Executive Rooms were renovated in 2016. Even though it's been 10 years, they already had control switches for the curtains and sheers, which I think was quite advanced for its time. Although the switches look a bit dated now, they are refreshingly simple and easy to understand, unlike some newly opened hotels today where you sometimes stare at switches for ages, not knowing what each one does. I believe this is something current hotels could learn from. Given the hotel's age (I believe it was Anhui Province's first five-star hotel), it's understandable that the hallway carpets might have a slight odor. However, air freshener was sprayed in the room, so it wasn't an issue. Regarding hygiene, I found the basic cleanliness to be acceptable, though there were quite a few long hairs on the luggage rack and sofa. Also, the hand soap dispenser felt sticky when I first entered the room (I suspect a previous guest might have touched it after applying lotion), and there were some water stains in the kettle. I think the housekeeping department could pay a bit more attention to these details in the future. Breakfast is served in the revolving restaurant on the 29th floor, offering changing views from the window, which is quite unique. The food quality was decent, including some meat dishes like roasted chicken. Overall, it was good. However, one point I think needs improvement: I tried to find a waiter to clear my table, but three different staff members told me it wasn't their responsibility and that I needed to wait for the designated table clearer. After I finished getting all my food, the table clearer still hadn't arrived, and I couldn't even see where they were. Eventually, I had no choice but to ask for help a fourth time before someone came to clear the table. I suspect there might have only been one staff member responsible for clearing tables at the time, and they were overwhelmed. I suggest the hotel consider increasing staffing levels. (On that note, this also applies to nighttime service staff. It seems that at night, the concierge, housekeeping, and F&B departments are all off-duty, with only the front desk online. Sometimes, when the front desk staff deliver items to rooms, the phone might go unanswered. I once tried to call the front desk at night and it rang for two minutes with no answer, which I suspect was due to this very reason.) Overall, I think this hotel offers excellent value for money. Although it's older, it still performs well in certain aspects, giving off the vibe of an 'old Ferrari is still a Ferrari.' Its location is also fantastic, just a few hundred meters walk from Huaihe Road Pedestrian Street. Huaihe Road Pedestrian Street at night is bustling with life, where you can not only visit local favorites like KaWangKa and ZhanJi but also enjoy delicious food at specialty shops like Luzhou Roast Duck Restaurant and Huajiawang, making for a very pleasant experience. While there might be room for improvement in some hygiene details and staffing levels, it doesn't detract from it being a hotel worth staying at."