Luxury Hotels in Hakone

A very new hotel with very good facilities and services. I checked in late so I didn’t know the location clearly. I saw some comments saying that dinner was not delicious, so I didn’t decide. I recommend walking to a nearby dumpling restaurant for dinner. It tastes very good. The public open-air hot spring is great, and the private hot spring in your room is also great, with great privacy. The only drawback was that the bed was too soft and I had lower back pain when I woke up the next day. Overall very good

The room is very big, with a Japanese-style table in the living room. Very cozy. A complete set of Japanese travel clothes and socks and clogs, as well as bathrobes and white pajamas. The refrigerator is full of joy. There is only one outdoor large bath (a little disappointing), but the unlimited popsicles make people very happy. The hot spring is great! The surprise is that there is the sound of stream water under the hot spring in the room. The Huai Shi cuisine for dinner is amazing! There are Western and Japanese breakfasts. I met a ********* lady named Yu Ting for one-on-one reception. She explained all the facilities in the room and the park to us, and she also served dinner in person, telling us how to eat each dish. There is ice drip coffee. The welcome tea is also great. They came to help check in. When leaving, there was a special car to take us to Kowakidani Train Station

The hotel is located in Sengokuhara, in the middle of a mountain. If you live on a high floor, you can see Mount Fuji when the weather is good. The room and the interior environment of the hotel can only be said to be acceptable, and it is still not as good as some domestic gold diamond level hotels. Service It was raining when we arrived. There were two staff members who could speak Chinese. The whole check-in process was perfect. We booked two meals. The dinner was exquisite and acceptable. We ordered a cup of coffee for after-meal drinks. The beans were too bad. I hope this can be improved. Breakfast was a bit careless. The French dinner rolls were bad. The desserts were placed for too long after the meal. The simple products should be completed about 5 minutes in advance. Bad reviews. There was no menu for breakfast. The ordering was too monotonous. I was forced to eat a few prepared dishes. There was no small range of choices. It was careless and seriously bad reviews. From breakfast to check-out, the whole process felt that there was no care. It was seriously mismatched for a gold diamond hotel.

Great experience! From the receptionist in the parking lot to the front desk and lounge are first class As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot. You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable. The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet. The bed is very large, moderately soft and hard. There is free water, beer and juice in the small refrigerator. The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it The room is heated and air-conditioned at the same time In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful. The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment. Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English. It is suitable for people who like to be quiet, slow, and [not to see people]!

It was a great experience. I booked both the Flower Garden and the White Sandalwood. Personally, I don’t think the White Sandalwood is as good as the Flower Garden. Of course, I have to book the one with a private hot spring on the first floor. But in fact, I think the essence of Japanese hot springs is not the hot spring in the room, but this I didn't have a chance to go to the public bath for the first time. Of course the price is here...

First of all, there is no Chinese reception service. The front desk also speaks standard Japanese English, which makes communication difficult. The breakfast and dinner are not delicious, and can even be said to be unpalatable. You can go to the Chinese restaurant next door to eat. The private bath is in the room, which is very private and comfortable. In general, it is okay, but the breakfast and dinner are not delicious, which is a flaw.