Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 25, 2026
Guest UserLet me talk about the advantages first: this store is indeed the cleanest environment and the best hardware e-sports hotel in Shengzhou.
But the business philosophy makes me uncomfortable, and I hope you can improve.
Called at 10 am, through Trip.com I asked if I could check in early at around 12 o'clock. The phone was not connected. I asked the hotel's smart customer service and was told that I had to wait until 2 pm. I turned around nearby and finally checked in at 6 pm. As a result, I received a call at 11 noon the next day and checked out at 12 o'clock. I actually stayed for 18 hours and charged the room rate for the whole day. I communicated with the front desk and explained that I agreed to delay it until 1 pm. It felt like charity. I didn't accept it. I don't want to give it. There is no sense of active service at all.
And the whole process of reply is all within the rules, the hotel said that we have been reminded by the short message, and the platform also has it, all of which are the mistakes of the rules. Okay, it's all my fault, who makes my eyes bad.
As an e-sports hotel, users stay up late to play games is the norm, and everyone generally checks out at one or two o'clock. I have lived in a fish e-sports in Jiangsu. I checked out at 2 pm. The front desk will take the initiative to ask if I want to delay; I have stayed in an e-sports hotel in Jiangxi. I checked out at 1 pm and I won't say anything if I am a little late. I thought that Shengzhou was the rule, but later I stayed at a Jiangnan hotel next to it, and they checked out at 2 pm. Just your hotel**.
Compare your prices, Shengzhou Monster's e-sports hotel charges are really high. To be honest, you are in a big city like Hangzhou and Shanghai, and this price is considered medium. As a result, the price of a big city was charged, but the service thinking could not keep up at all. Is it reasonable to say that your e-sports hotel in a county has a first-tier city with a charge compared to a first-tier city, and the service level is more rigid than a fast hotel?
To put it bluntly, your 12 o'clock check-out is an industry hidden rule, not a good rule. I just want to improve the turnover rate let the guests leave early, so that they can sell it to the next person. You will take advantage of any good things, and let the customers taste any bad things.
The front desk attitude is no problem, the system is too rigid. Your hardware is the best in Shengzhou, but now your family is clean, I have no choice. But not to choose does not mean that I can bear it. I can live in ordinary express hotels and Internet cafes, and the experience will not be too bad. If there is a second better one, I won't choose you.
People who are willing to spend this money to live in Shengzhou want service, not angry. Change the check-out time, or be flexible to deal with special situations, I will continue to live. If you don't change, then that's it.
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Price per night from:US$31
Posted on Jul 26, 2026|Guestroom (2 Beds)
Guest UserEscape from the city to find the ideal mountain secret! The Mars migration plan in the mountains is located at 888 meters above sea level, pure white buildings with alpine lawns, which is worthy of the name ”Shengzhou Xiaoyiqi”.
The panoramic floor-to-ceiling windows of the room, open the windows to the mountains, and the atmosphere of the rainy sky is directly full. The temperature is much lower than the mountain, a natural summer resort.
The lambs and dwarf horses in the store are strolling everywhere, cliff swings, forest tea are very suitable for taking pictures. The key point is to praise the staff, warm and proportional, and timely demand response.
The mountain road is awkward, but all fatigue is worth it after arriving. Watching the sea of clouds in the morning, waiting for the starry sky at night, suitable for a short vacation. Jiangsu, Zhejiang and Shanghai are the first choice for short trips, and will come again next time!
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Price per night from:US$96
Posted on Mar 16, 2026
Guest User
The experience of staying at the homestay this time is really good! The boss service is particularly in place, and any problems are solved in time, very intimate; the proprietress is particularly enthusiastic and kind. The food made at the homestay tastes great, home-cooked and delicious, and the food is very comfortable. The overall environment is clean and tidy, the living is very comfortable, and the supporting facilities are also very complete. The overall price is very high, live at ease and relax, I will choose this next time, I really recommend it!
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Price per night from:US$506
Posted on Oct 8, 2023|Guestroom - Courtyard-
ChengziAvoid the crowds this holiday, walk into the mountains, and experience the feeling of seclusion in the mountains😄
The B&B is located in a valley, surrounded by mountains. The sound of frogs and cicadas at night is very close to nature. There are not many rooms in the entire B&B, and each room has its own name. The decoration style is mainly based on returning to nature, but it also incorporates some good things that the owner has searched for around. Although the style is mixed, it is also interesting.
Although there are only 7 rooms, it is equipped with KTV, which allows us to sing loudly after dinner, which is really joyful.
Breakfast and dinner are solved in the B&B. They are all authentic Shengzhou snacks and farm dishes. The taste is good, and the boss’s mother is also very enthusiastic❤️
Finally, a little suggestion: I saw two famous inns at the foot of the mountain. Signposts/signs, but at the last fork in the road, there are no signposts, and it is easy to miss them if you are not careful.
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Price per night from:US$143
Posted on Nov 28, 2024|Standard 2-bed Room
Guest UserThe hotel environment is good, hygienic and clean, the surrounding autumn scenery is the most beautiful, the air is fresh, and the negative oxygen ions are extremely high. The service attitude of the lady at the front desk is very good, patient and meticulous, worthy of praise, the breakfast is rich, recommended!
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Posted on Aug 9, 2025
Guest User
Gospel of cycling enthusiasts! Huazhu Village Shengzhou Hot Spring Lake Resort Hotel experience is great! I didn't expect the hotel cycling service to be so professional! Going out is the beautiful cycling road, so enjoyable!
The biggest surprise of staying at Huazhu Village Hot Spring Lake Resort Hotel is definitely their cycling service! As a cycling enthusiast, I am simply too satisfied. Very new and clean, very smooth and comfortable to ride. The procedures in front of the hotel are very simple and fast, the staff is very enthusiastic and professional] help me choose the car, debugging the height, and the charge is cheap. The best thing is the hotel's carefully prepared riding road map! The leisure route around the lake is about 4 kilometers, very safe, and the scenery is beautiful. You can see the lake along the road. The map guide is clear, so you don't have to worry about getting lost. Cycling along the lake in the morning, the breeze is blowing, the birds and flowers are fragrant, so pleasant! The hotel room was very comfortable. The breakfast was good and the service staff were generally enthusiastic] was also satisfactory.
If you like riding, or want to try a relaxing and enjoyable ride, Huazhu Village Shengzhou Hot Spring Lake Resort is definitely the ideal choice! Professional facilities, intimate service and excellent route planning make riding the most memorable part of this stay. Highly recommended, will come again next time!
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Price per night from:US$281
Posted on Aug 7, 2026|Ning (Sunshine Terrace)
Guest UserStaying in the duplex room exceeded expectations, the height was not depressed, and the layout was reasonable. The whole house is clean and tidy, with complete daily necessities. The rest upstairs is very quiet, friends are very suitable for small stays, the overall experience is good, it is recommended to stay.
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Price per night from:US$69
Posted on Oct 4, 2023
Guest User
The owner of the camp service is very good, take the initiative to add WeChat to inform the parking lot in advance, and someone will come out to pick up the luggage.
But the accommodation experience is really average. The mountain camping tide is very heavy. The tent has a variety of moldy and musty smells. The bathroom is too simple and the grass planning is not so clean.
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Price per night from:US$87