Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 25, 2026|Deluxe Twin Room
Guest UserThe location is fantastic for skiers, as it's right in front of the ski lift. Since I visited in the summer, being on a hill made it a bit difficult to walk around and explore the surroundings (you have to walk up a long hill to get back to the hotel). It's pretty much at the very top of the Niseko Resort complex. As it was the off-season, there wasn't much to do nearby, but the hotel facilities and services were great for a relaxing and healing stay. The Yotei-san view room was an added bonus. The public onsen wasn't huge, but it had everything I needed, was clean, and wasn't crowded, so I went every day. The best part was the breakfast! All the ingredients were fresh, and the fruits changed daily and were all delicious. While there wasn't a huge variety, each dish felt carefully prepared. Parking was a bit expensive as it included valet service, but it was convenient. All the staff members were incredibly friendly. I saw two Korean staff members, and there was also a Japanese staff member who spoke Korean. Overall, it seems like the perfect accommodation for a ski trip.
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Price per night from:€168
Posted on Jul 14, 2026
Guest UserThis hotel is truly a sanctuary from the world. On the day we checked in, perhaps due to the season, we only encountered three other groups of guests in the entire hotel, which gave us a sense of having the place to ourselves – absolute privacy! The outdoor hot spring is a must-visit. As someone who enjoys fitness, I was very impressed with the well-equipped gym, which even had Pilates machines. After a good workout, you can head straight to the outdoor hot spring next door to relax. The dining was also excellent; for breakfast, you could choose between Japanese or Western style, both featuring unique local ingredients, which was really interesting. The service was also superb. During a chat with one of the staff members, I learned that Jenny was also from Hong Kong, and it was such a pleasant surprise to meet someone from home. Jenny's service was wonderful and efficient, ensuring we had a fantastic stay. I'm a bit torn about whether to recommend this hotel because I don't want it to become a crowded place, haha.
I only recommend this hotel for those with a car, as there's nothing else around, not even a convenience store. It's perfect for anyone looking for a relaxing escape.
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Price per night from:€154
Posted on May 18, 2026|2 Bedroom Suite [Non Smoking]
GlobetrotterlawyerThis is by far one of the best hotels we've stayed at in our whole trip to Hokkaido. The location was unbeatable as it was right behind the Hirafu Welcome Center. It's also walkable to the quite a number of restaurants. Service was impeccable. They thought of everything, including providing guests with a shuttle to and from the KIng Gondola and many other key points within the town, and we could see its status and movement around town in real time. Our room was a two-bedroom unit, and it was really spacious with any and all kinds of amenities, including a washing machine, dish dryer, stove, microwave, etc... In particular, our unit was accessible to the ski slopes via a back door, and the view there was amazing. Just a few steps from the back door, we could already see the view of Mt. Yotei. The hotel also has a complimentary onsen (public and private options), which was a welcome treat after a day at the slopes. Breakfast had a lot of variety, so you can surely find something to your liking. All in all, we had a really great stay at Skye Niseko, and we willl definitely come back here the next time we're in Niseko.
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Price per night from:€87
Posted on Sep 22, 2026|Deluxe Twin Room-Club BLD - Non-Smoking(Buffet)
Anonymous UserAbsolutely loved our stay at Nonokaze. The hotel is beautiful, and they are very generous with everything — from the lounge freebies to the breakfast and dinner buffets.
I upgraded my birthday dinner to N Vague, and it was definitely worth it. The French cuisine using local Hokkaido ingredients was delicious and became one of the highlights of my birthday. What touched me even more was the surprise the next morning. There was a paper bag hanging outside our door with a framed photo of me and my mom inside, plus a short birthday message at the back. Such a thoughtful gesture that I will never forget.
Our room was also beautiful and very relaxing. Just sitting in the living area while looking at Lake Toya was already special, and the view of the fireworks from our room was perfect — it honestly felt like the fireworks were right in front of us.
The staff were all very accommodating and welcoming. I’m very happy and grateful for our stay at Nonokaze. It made my birthday even more memorable, and this is definitely one hotel experience I will never forget.
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Price per night from:€319
Posted on Jun 7, 2026|2 Bedroom Suite - Twin Bed
GW stevenVery spacious house. The three of us booked an apartment suite with two bedrooms, two bathrooms, an open kitchen, and a large living room. The house was very clean. The fridge had three complimentary drinks already in it, as informed by the front desk.
The area is surrounded by hotels. We drove in the evening and parked in the underground garage, then didn't go out again. So, I'm not sure how convenient the surroundings are.
It's about a 12-minute drive to Takahashi Farm, which felt quite convenient.
It's a good hotel if you don't rely heavily on hotel services. It's great for self-sufficient travelers. The price is generally acceptable.
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Price per night from:€95
Posted on Feb 6, 2025|2 Bedroom Premier Suite
mablehsu
A cozy hotel
Front desk staff is friendly and willing to help with everything
The breakfast is of good quality and the environment is comfortable
The room is clean and has good circulation, making it as comfortable as home.
Overall, it will be my next choice for Niseko
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Price per night from:€178
Posted on Aug 24, 2026|Japanese Western Style Room With Lake View(buffet)
Guest User
After seeing so many negative reviews, I was a bit hesitant about booking Lakeside Pavilion, but my actual experience was surprisingly good. First, the service was warm and proactive; I didn't encounter any of the alleged discrimination against Chinese guests. Second, the rooftop onsen was excellent, and the room had a great view. Even though there was a bed, we asked for three futons to be laid out, which was very comfortable. As for outdated facilities, you barely use the in-room bathing facilities at an onsen hotel anyway. While dinner and breakfast weren't exceptionally refined, there was a wide variety of options, so you're sure to find something delicious. I'm very satisfied with my choice this time.
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Price per night from:€100
Posted on Feb 28, 2026
Guest User
The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM.
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Price per night from:€1,277
Posted on Mar 16, 2026
Guest User
This hotel is conveniently located near the Moiwa and Annupuri ski resorts, with a handy shuttle service. The scenery is beautiful, breakfast is delicious, and the rooms are incredibly spacious, with the option to self-cater. There's also a large public bath and massage room on the 3rd floor, and ski lockers, washing machines, and dryers on the 1st floor – excellent facilities all around. The staff are friendly, and there's even Chinese-speaking staff available. The only downside is a sewer smell, which seems to permeate the entire hotel.
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Price per night from:€45
Posted on Sep 17, 2026|High Floor Japanese Style Room With Lake View
EvevaThe room was pretty but had some damp smell. But overall it was not too bad since it's by the lake and you can open the door to get fresh air. The room was spacious with private bathroom with bathtub. The dinner and breakfast buffet offered many various choices. The highlight was all you can eat crab legs and seafood at dinner like everyone mentioned in other reviews.
The location was good for watching fireworks. You can walk along the lake and enjoy easily.
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Price per night from:€39