Featured facilities: Hot Spring, Sauna, Public Bath
Great
240 reviews
9.3/10
1 night
From MYR 353
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9.8/10
Outstanding
GGuest UserThe service attitude is very very good, and the email consultation is related to the arrival in advance, and the answer is given without details.
We are not going to the ski season, many services are suspended, but the clerk gave us a lot of tips
The room environment is nothing to say, minimalist style, very popular with design, wood and dark blue are the main colors, warm and atmospheric, highly recommended
ZZhushandoujiFacilities: I booked a private bath suite and was very satisfied. The room was large and comfortable, and you could take a bath and watch the snow at any time. It was like heaven on earth.
Hygiene: You need to take off your shoes to enter the entire hotel, which is spotless.
Environment: The surrounding environment is very quiet, with heavy snow and gurgling water. The details inside the hotel are great, the layout, furniture, light, furnishings... every place makes people happy.
Service: Very good experience! Everyone is gentle and smiling. Especially ”Zhou Yi”, which is impressive💯Introduced us a lot of local allusions and ingredients, details of wine, very good👍🏻
Niseko, see you next year. I will choose Konbu Onsen Tsuruga again!
GGuest UserWonderful ski in/ski out location. Lovely family accommodation with everything you need. Close to convenience store and restaurants. Sunday was extremely helpful and transported us to the local train station at the end of our stay. Gustav was very helpful via email but the resort was uncontactable on arrival to arrange hotel transfer from the bus drop-off (reception phone switched to after hours message). Also could not get a taxi (none available on the app) so had to walk up the hill dragging luggage. That was our only complaint.
GGuest UserThe overall experience at this hotel was quite good. The room was very clean, and the layout was well-designed. I especially appreciated the thoughtful design of the bedroom, which was enclosed with a door to ensure a very quiet environment, greatly improving the quality of sleep. The only downside was that the room had only air conditioning and no water heating, which made the air extremely dry. Even with a humidifier turned on, it didn’t help much, and my throat still felt uncomfortable at night. If they could improve the heating system or provide better humidification equipment, the experience would be even better!
YYangyang88988I really want to speak up for the Ritz! Don't blindly trust negative reviews online; experiencing it yourself is the most authentic way to judge. The environment is absolutely stunning, every corner is picture-perfect! The toiletries are also thoughtful and excellent. All the staff, especially the Chinese-speaking young lady at the front desk, were incredibly warm, humble, and polite! As part of the EDITION series and being in Hokkaido, the hotel is incredibly meticulous. Not only does it have many fantastic restaurants, but there's also a beautiful little town next door with cheap and delicious food! You'll find everything you need for dining, shopping, and sightseeing. Thank you, Ritz, for making our vacation so warm and comfortable!
AAnonymous UserThe hotel rooms are spacious, and ski-in/ski-out access is super convenient. Renting ski gear is also a breeze, thumbs up! 👍 The hotel's hot springs are great too, 👍 perfect for skiing and soaking every day without missing a beat. The buffet restaurant is convenient for all three meals, or you can take a little train to Xishan for an Izakaya experience. The ski resort environment is on par with Niseko, but much less noisy. The ski trails are beautiful! 👍
GGuest UserThis hotel is really great. It is in the snow field. There is breakfast every day. The focus is on the Chinese counter. The Chinese counter is really good. ⋯ We have encountered many problems and helped us solve them. Even after checking out, we have to go to another hotel and send a car to send us there. It is really good ⋯ us. The ticket that can't be booked on the Internet to return to the airport is also handled by them. 😭 In the future, the Second Valley will only come to their house. Fortunately, this trip has counter assistance.