Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 1, 2026|Deluxe One Bedroom Suite
Anonymous User
The rooms at Sansui Hotel are very spacious, and you can see Mount Yotei right from the window! There's a large private onsen tub in the room, so personally, I felt no need to go to a separate public onsen. The in-room hot spring was more than enough! The kitchen was fully equipped with utensils, and there was even a washing machine and a dishwasher! Grace, one of the hotel staff, speaks Chinese and provides excellent service! If you want to go somewhere that's not too far, the hotel will arrange car pick-up and drop-off! It was a perfect holiday!
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Price per night from:€148
Posted on Jun 24, 2026
Guest UserMuwa is a stylish and professional young hotel with an edgy yet luxurious design.
Hito’s food is amazing from breakfast to dinner. It was one of the most delicious meals we’ve ever had in Japan. The flavours are perfectly balanced and the pork is tender and not oily at all. What really stood out was the attentive service. The lady and manager who served us dinner were incredibly thoughtful and genuinely cared about our experience.
We especially wanted to thank Ran and Dylan for their warm hospitality. They made us feel right at home and prepared a birthday fruit platter and wine for my special day.
The room was very new and spotlessly clean. We had a great night’s sleep and thoroughly enjoyed the onsen. The body wash and shampoo were from Aesop, which added to the luxurious feel.
We’ll definitely be returning to this high-quality and customer-centric hotel in the future.
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Price per night from:€213
Posted on Apr 1, 2025
Guest User
Wonderful ski in/ski out location. Lovely family accommodation with everything you need. Close to convenience store and restaurants. Sunday was extremely helpful and transported us to the local train station at the end of our stay. Gustav was very helpful via email but the resort was uncontactable on arrival to arrange hotel transfer from the bus drop-off (reception phone switched to after hours message). Also could not get a taxi (none available on the app) so had to walk up the hill dragging luggage. That was our only complaint.
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Price per night from:€149
Posted on Aug 26, 2025|Yotei Suite
Guest User
## The Ritz-Carlton Reserve, Niseko | Summer Solitude, Mountain Breezes & Rejuvenation
My first visit to Niseko instantly charmed me with its summer appeal – uncrowded and picturesque, with refreshing breezes. It's the perfect escape from the summer heat, offering exceptional value for money and making it an ideal choice for a secluded getaway. The hotel boasts a minimalist yet refined decor, perfectly blending the sophistication of a high-end urban hotel with the serene ambiance of the natural mountain surroundings. Attention to detail is impeccable, and the service team is exceptionally thoughtful and meticulous, making guests feel completely at ease.
Regarding dining, breakfast offers a delightful combination of à la carte and buffet options, with an extensive and nutritious selection. For dinner, I'd suggest exploring nearby restaurants for better value and variety. Its location is truly a 'hidden gem' – secluded yet convenient. It's just a few minutes' walk to the ski village's commercial area, which even in summer has a pleasant buzz. For those driving, it offers privacy and convenience. Guests without a car can easily connect via the Hilton hotel next to the ski slope, ensuring clear and efficient transportation.
Niseko, beautiful year-round, truly transforms into a ski paradise in winter. The hotel's exclusive gondola serves as a 'private access lane,' offering genuine ski-in/ski-out convenience. Paired with a master-designed night illumination show, it adds a romantic touch to the snowy evenings. Compared to other popular ski resorts, this area feels more tranquil and private, making it especially ideal for families or discerning travelers seeking a premium experience.
Undoubtedly, the standout features are the exclusive ski-in/ski-out gondola and the resort's appealing atmosphere, perfect for both summer and winter. The off-peak season, priced at nearly half of peak season rates, offers outstanding value. It's highly recommended for guests who value tranquility and appreciate meticulous service – whether it's a summer escape from the heat or a winter ski adventure, guests will find a double delight of comfort and serenity here.
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Price per night from:€231
Posted on Feb 28, 2026
Guest User
The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM.
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Price per night from:€124
Posted on Mar 8, 2024
Guest User
This hotel is really great. It is in the snow field. There is breakfast every day. The focus is on the Chinese counter. The Chinese counter is really good. ⋯ We have encountered many problems and helped us solve them. Even after checking out, we have to go to another hotel and send a car to send us there. It is really good ⋯ us. The ticket that can't be booked on the Internet to return to the airport is also handled by them. 😭 In the future, the Second Valley will only come to their house. Fortunately, this trip has counter assistance.
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Price per night from:€205
Posted on Feb 14, 2024
Andyhuang
I like Huan, the scenery is charming,
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Price per night from:€375