Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 1, 2026
unsweetenedharibo
I had a wonderful end-of-year stay at Chalet Ivy Weiss. Everything was great – the beds and food were excellent, the spa was comfortable, and the staff were incredibly welcoming. They even helped me book transportation to and from the hotel. I'd definitely stay here again next time I'm skiing.
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Price per night from:QAR 773
Posted on Feb 28, 2026
Guest User
The hotel is huge, and the room appliances are very smart, all Miele. The shuttle service to various ski resorts and the JR station is super convenient, and ski rental is also very easy. The hot springs are wonderfully relaxing, and breakfast is delicious. The only downside is that there are no or very few Chinese instructors and staff. I didn't encounter any, which was a challenge for someone like me who isn't good at English.
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Price per night from:QAR 776
Posted on Apr 1, 2025
Guest User
Wonderful ski in/ski out location. Lovely family accommodation with everything you need. Close to convenience store and restaurants. Sunday was extremely helpful and transported us to the local train station at the end of our stay. Gustav was very helpful via email but the resort was uncontactable on arrival to arrange hotel transfer from the bus drop-off (reception phone switched to after hours message). Also could not get a taxi (none available on the app) so had to walk up the hill dragging luggage. That was our only complaint.
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Price per night from:QAR 635
Posted on Aug 9, 2025|Niseko Reserve Twin Room
Guest UserOur two-night stay included half board, featuring one Japanese-style dinner and one Western-style dinner. We upgraded to the venison steak for the Western meal, and it was incredibly lean yet tender, and absolutely delicious without feeling heavy. We also hiked to Shinsennuma and stopped by Iwanai on our way. This hotel is highly recommended and truly lives up to The Ritz-Carlton Reserve's reputation. The onsen was excellent as well, making for a truly perfect stay.
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Price per night from:QAR 1,082
Posted on Feb 28, 2026
Guest User
The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM.
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Price per night from:QAR 886
Posted on Mar 8, 2024
Guest User
This hotel is really great. It is in the snow field. There is breakfast every day. The focus is on the Chinese counter. The Chinese counter is really good. ⋯ We have encountered many problems and helped us solve them. Even after checking out, we have to go to another hotel and send a car to send us there. It is really good ⋯ us. The ticket that can't be booked on the Internet to return to the airport is also handled by them. 😭 In the future, the Second Valley will only come to their house. Fortunately, this trip has counter assistance.
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Price per night from:QAR 884
Posted on Feb 14, 2024
Andyhuang
I like Huan, the scenery is charming,
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Price per night from:QAR 1,577