The Westin Rusutsu Resort offers majestic views of mountains, pristine powder, and ski-in/ski-out access. In the summer months, this Rusutsu ski resort in Hokkaido is home to a variety of activities including rafting, MTB, Hot Air Balloon Flight, etc. Four unique, 18-hole golf courses are also available offering immaculate greens with scenic views. Enjoy the therapeutic effects of our indoor and outdoor baths. Multiple tennis courts and WestinWORKOUT Fitness Studio encourage you to stay active. Enjoy elegant dining in a spacious setting at Atrium, which offers a breakfast buffet and an à la carte menu for lunch and dinner. Meanwhile, the Japanese restaurant Kazahana serves delicious cuisine featuring the rich flavors of Hokkaido. Each of the 210 spacious bi-level rooms and suites at our Rusutsu hotel affords magnificent views of Hokkaido's mountains or the golf course. After a divine rest in our signature Westin Heavenly Bed, refresh with coffee or tea in the kitchenette and breakfast bar area.
"The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh.
The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early.
The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM."