Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 19, 2026
Norman Stoneee
Just wanna share my experience of staying in this beautiful hotel.
1- The location and the views from the hotel are just amazing! Especially during sunsets!
2- The personal and stuff of the hotel are super super friendly, if I could I would give 10 stars for the hospitality.
3- Onsens and the view are something out from this world
4- What I was really amazed is the kitchen and the chef that is cooking. If you stay in this hotel I highly recommend take the breakfast and dinners. You will have a high class food with a presentation and explanation of each dish by the servant. Best experience
5- Last but not the least I forgot my speaker in the hotel. The stuff brought it back the same day to me to another hotel I moved after NISHIHOPPO.
So guys, less words more actions! 10 stars to this amazing hotel and it’s owner. My respect.
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Price per night from:CAD 169
Posted on Jan 24, 2026
M283673****
Google map navigation is not allowed, the front street and the back street keep changing, it took 20 minutes to ask several talents to find, should change the picture of the door, put the license plate in.
The heating will stop by itself, and I was awakened by the cold on the first night, because I waited until the next morning to find someone to help me restart, explaining that it was the self-protection of the heating machine. I didn't mention it at all when I checked in.
Breakfast is average, the outdoor hot spring is not rinsed, and the other side can be eaten indoors before soaking or soaking. However, the outdoor hot spring environment can be.
The overall service did not feel warm and mechanical.
Overall, I was the last in the hot spring hotel I stayed in this time, and I don't know why Google review is so high. This is the highest I expect and the lowest.
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Price per night from:CAD 128
Posted on May 24, 2025|Superior Japanese Style Room
O.K. MACSince it was cheaper than other ryokans in the area, I didn’t expect much.
But to my surprise, it offered full service—just like the more expensive ryokans I’ve stayed at before!
They even provided a pickup service from the train station, which I forgot to book. Luckily, a Western couple sitting next to me on the train had reserved it. When I saw the “Hotel Housei” sign on the van outside the station, I hopped in!
The hotel is a bit far from the station and involves walking up and down hills, so carrying luggage all the way would have been quite tough. I was really fortunate to catch that ride!
Cherry blossoms were in full bloom along the river, just a few steps from the hotel—such a beautiful sight.
The room wasn’t large, but it had enough space and was very comfortable.
The elderly gentleman at the front desk seemed to speak multiple languages—he even knew some Thai! He was incredibly friendly and welcoming.
The onsen was wonderful. The indoor bath was a bit too hot for me, but the outdoor bath was cooler and more relaxing.
Breakfast was a buffet, which was decent.
In conclusion, this place was absolutely worth it.
Next time, if I go skiing in Shiga Kogen or bring someone to see the snow monkeys, I’ll definitely remember to book the pick-up and drop-off service in advance!
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Price per night from:CAD 60
Posted on Mar 7, 2026
旅神
The price is super good, breakfast and dinner are included, the boss staff are very kind, will talk to the parents again, you can ski in out , The hotel will have an old driver's hand car to help you park. The hotel isolation is a cable car ticket shop. The scenery is very beautiful. You can soak in the hot springs when you return to the hotel. Dobby will have a drink. There are a few like Japanese club meds,
And the hotel decoration ring is made up of flowers on the top of the mountain, very thoughtful! And Shiga Yuxue is really thick and slippery!
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Price per night from:CAD 364
Posted on Nov 1, 2024
ElinaNik
It was brilliant!
It is the same with pictures on this site.
They gave me yukata and towel and changed it every day. I had a tea and enjoyed it on my balcony. I tried a futon at first time in my life.
I had my own reserved table for breakfast.
❗❗❗The hotel has its own bus with driver, which took me to the Snow Monkey Park and to the station for free!
Actually staff was so polite! It is seems like you are someone important.
Actually the only one minus that you can't go to all 9 Shibu Onsen's baths, but just to 9th bath only. But the hotel has its own bath even open-air.
It was really nice and comfortable accommodation.
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Price per night from:CAD 74
Posted on Dec 30, 2025
Guest User
Shiga Palace Hotel is a great choice for its location alone—set right in the mountains, it offers easy access to the surrounding area and beautiful scenery that really adds to the experience. One of the highlights was the buffet meals. The food was plentiful, varied, and satisfying, making it easy to refuel after a long day of exploring.
The rooms were very traditional Japanese style, which felt authentic and fitting for the setting. While simple, they gave a true sense of staying in a classic Japanese hotel. The communal onsen was also a memorable experience—relaxing, cultural, and something everyone should try at least once while visiting Japan.
Overall, the location and meals are major pluses, and the traditional rooms and onsen make this hotel a unique and enjoyable stay.
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Price per night from:CAD 122
Posted on Dec 26, 2025
Guest User
Mostly good experience. The staff was super friendly and accommodating. The French restaurant was delicious. And it was great that there was a ski rental and storage right inside the hotel. Added to that, the convenience of skiing right to the lift is heavenly. The bar/ lounge was chill and cozy. However it either seemed there was a shortage of staff, mostly new staff, or both. The mandatory dinner reservations were very restrictive even though when getting there at the reserved time, the restaurant was half empty. And most frustrating was that there was no options for getting any type of food after 8:30. So if you get hungry after that time or want a snack, you better pre buy one of the 3 options of instant noodles from the lobby store (before it closes also).
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Price per night from:CAD 266
Posted on Dec 26, 2025
Shingen Business
It was cheap and very good!
What particularly impressed me was that the front desk staff greeted me with a smile until I left, and were polite and kind in explaining things to foreign guests. I felt very at ease ❤️
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Price per night from:CAD 182
Posted on Jan 22, 2026
Guest User
We really enjoyed our stay at Shiga Kogen Sunvalley hotel. It's only a 20 mins bus ride from the Snow Monkey Park. The bus stop (S15) is about 100m away but when it's heavily snowing, it could be a little difficult to pull your luggage across the road. During the winter season, there's a free shuttle bus that takes you around the different resorts. The hotel also has ski rentals and the pricing is very reasonable and convenient for hotel guests to pickup and drop-off. The onsite onsen and sauna is clean and well maintained. We had breakfast included - food selection is good with a mix of Western and Japanese cuisine. Dinner required reservation and you have a choice of Japanese set course, or a casual course. Usui and the team really know how to provide great hospitality and we really enjoyed our stay.
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Price per night from:CAD 134
Posted on Apr 10, 2026
Guest User
Wonderful hotel and experience. We came in offseason (April) but still had a good dusting of snow. So conveniently located next to Ichinose Family Ski Area and have everything you need right on property (rentals, lockers, restaurant, store, onsen). Food in the restaurant was very tasty and high quality and you can eat as much as you want.
Room had a nice view of the slope and was comfortable once dialing in the heater settings.
Undoubtedly best part of the hotel was the staff though. So friendly and accommodating. I sustained an injury early in the trip and they could not be more helpful and accommodating.
Look forward to returning.
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Price per night from:CAD 142