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9.3/10
Great
AAnonymous UserIt's a 10 mins walk uphill from train station so maybe better to try to contact them for a complimentary pick up.
The place is super grand and 2 onsens. A Instagram worthy one that the males and females get to use it at different timings. The shower stuff in the onsen are mediocre though. No fancy facial stuff for women unlike some other onsens at this price range.
We had breakfast and dinner for the 2 nights. And well worth it. But you have to follow a fixed timing and we felt a bit rushed but otherwise it was really great and service perfect.
We had one the biggest rooms I believe Room 716. Had a sitting area and also a sleeping area. Easily fits 8 persons. We were only 2. In the day they kept the futons and brought it out at night. Towels changed every night.
There is a van that goes straight to Mount Yokoteyama ski resort. The receptionist didn't seem to know about it but you could try to Google. It was a complimentary ride to and fro if you bought the lift tickets. Took only like 30 mins to get there. You can get rentals at hotels there.
GGuest UserAmazing Stay at Hotel Iwasuge – A Hidden Gem for Ski & Onsen Lovers!
We had an incredible stay at Hotel Iwasuge, which truly became the highlight of our trip. While the interior may be a bit dated, the five-star service and exceptional food more than made up for it. We stayed for two nights on a half-board plan, and every meal was different, delicious, and thoughtfully prepared. The hospitality was outstanding—every staff member was incredibly helpful and made us feel right at home.
The location is perfect for skiing, with ski-in, ski-out access. There are two lifts right next to the hotel—one going up and one going down. The slopes nearby offer a mix of red and green tracks, making them ideal for beginners and families. Our kids especially loved the wide, easy slopes. We also rented ski equipment directly from the hotel (though helmets were not included).
After a long day on the slopes, the Hoppo Onsen was the perfect way to relax. The onsen itself is so good that we noticed some visitors coming just for the hot spring experience!
We have stayed in many four- and five-star hotels, and Hotel Iwasuge is truly one of the best. It may not be as widely known, but it absolutely deserves more recognition. We highly recommend it to anyone looking for a fantastic ski, onsen, and gourmet experience in Shiga Kogen. We can’t wait to return!
NnikonikolizThis hotel is definitely an older building and it does show. It’s well maintained but know that going into making a booking here!
The staff are really incredible, I had an incident with my door and they immediately fixed the problem for me. Additionally I was hoping to get to the Snow Monkey park earlier than the shuttle service was set to depart and they were nice enough to take me!
There were some minor cleanliness things like cobwebs and the fridge had a slight mildew scent to it that made me weary to put anything open inside. Additionally there was no hair dryer, I probably could have asked because it’s such a staple amenity but I was in a rush and never did.
It’s about a 7 minute walk from the station and there’s a Lawson and Pharmacy en route if you need to grab anything. It’s about 4 minutes from a bus that can take you deeper into the area with more food and shops too. There isn’t much else in this area but it is about an hour from central Nagano.
If you’re a solo traveler looking to explore the area but not wanting to spend too much on one of the famous ryokan’s in the area, I definitely recommend!
旅旅神The price is super good, breakfast and dinner are included, the boss staff are very kind, will talk to the parents again, you can ski in out , The hotel will have an old driver's hand car to help you park. The hotel isolation is a cable car ticket shop. The scenery is very beautiful. You can soak in the hot springs when you return to the hotel. Dobby will have a drink. There are a few like Japanese club meds,
And the hotel decoration ring is made up of flowers on the top of the mountain, very thoughtful! And Shiga Yuxue is really thick and slippery!
GGuest UserLocated just within 3min from Yudanaka station, Raki Onsenryokan is run by a Chinese family. As a quiet town on its own, no one was tending to the reception when I arrived, after ringing the bell, a lady came down to help with the check in - very straightforward. I believe the family stays in the same building as they said if we ever needed anything, we could just ring the bell at the reception. Obviously I had booked a room too big for a solo traveller as this was the only room left as ”non-smoking”. Toilet and sink are at two different parts of the room which was a little inconvenient. Ryokan offers free drive (15min) TO snow monkey park, but not return, so please cater at least 35min to walk from park exit to the bus stop. Ryokan also provided a hearty breakfast, overall for the price paid it was a decent stay!
GGuest UserThe reality exceeded my expectations; the hotel was even better than I imagined. The room was very comfortable for a family with a small child! There's a private hot spring for families available by reservation, though the usage time is a bit short, it's still great overall! The food is high-quality, delicious, and varied. It's also possible to extend your stay for 1000 yen per hour, which is super convenient when traveling with a child. The hotel corridors aren't perfectly clean due to age, but the room itself is clean and pleasant.
GGuest UserShiga Palace Hotel is a great choice for its location alone—set right in the mountains, it offers easy access to the surrounding area and beautiful scenery that really adds to the experience. One of the highlights was the buffet meals. The food was plentiful, varied, and satisfying, making it easy to refuel after a long day of exploring.
The rooms were very traditional Japanese style, which felt authentic and fitting for the setting. While simple, they gave a true sense of staying in a classic Japanese hotel. The communal onsen was also a memorable experience—relaxing, cultural, and something everyone should try at least once while visiting Japan.
Overall, the location and meals are major pluses, and the traditional rooms and onsen make this hotel a unique and enjoyable stay.
GGuest UserWe really enjoyed our stay at Shiga Kogen Sunvalley hotel. It's only a 20 mins bus ride from the Snow Monkey Park. The bus stop (S15) is about 100m away but when it's heavily snowing, it could be a little difficult to pull your luggage across the road. During the winter season, there's a free shuttle bus that takes you around the different resorts. The hotel also has ski rentals and the pricing is very reasonable and convenient for hotel guests to pickup and drop-off. The onsite onsen and sauna is clean and well maintained. We had breakfast included - food selection is good with a mix of Western and Japanese cuisine. Dinner required reservation and you have a choice of Japanese set course, or a casual course. Usui and the team really know how to provide great hospitality and we really enjoyed our stay.
SShingen BusinessIt was cheap and very good!
What particularly impressed me was that the front desk staff greeted me with a smile until I left, and were polite and kind in explaining things to foreign guests. I felt very at ease ❤️
TTanin PhannithiEasy to go to Giant Ski Area because there is a slope to ski area directly. But I don't recommend for beginner to go ski area from this slope. And you can't go back to the hotel from this way, you have to go back by gondola to Yamanoeki and walk 300m. Too far if you walk with skies or snowboard.
Yukata is not free of charge, you have to pay 300 yens for rent. There is a shower room in your room but you can't use it because there is ONLY cold water(hot water doesn't work).
Some breakfast menu is not enough for customers. But dinner is ok.