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Posted on Jul 28, 2026|Deluxe Family Twin Mountain
Wazi
I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom.
First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable.
Now that I've covered the good, here are the things I found intolerable and unacceptable:
1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot.
2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot.
3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin.
4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this.
5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good.
Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit.
The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting.
Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.
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Price per night from:JPY 35,065
Posted on Jul 31, 2026|Premier Family Twin Room (Garden View)
Guest UserLotte Hotel is located in the heart of Seogwipo's resort area. From the moment we stepped out of the car, we were met with warm service and a relaxing, vacation vibe.
Being a resort hotel, the rooms are incredibly spacious. We booked a family room this time, with one single and one double bed, and the single bed was even big enough for two people to sleep comfortably.
One of the best things is that you can walk directly from the hotel to Jungmun Beach (though it's a 10-minute walk down some stairs). The hotel also has its own outdoor pool, which was great for the kids to splash around in. We could spend the whole day there, eating and drinking without ever leaving the pool. The changing rooms at the pool were also convenient for showering, and we even played there for a while after checking out.
Right outside the hotel, there's a convenience store and a few restaurants. A 10-minute walk brings you to a McDonald's and more dining options. This whole area is a resort district with many hotels, so the roads and commercial areas are well-planned together, making for a pleasant and convenient environment.
My only complaints were that we were only assigned a room on the 2nd floor (the front desk is on the 8th), and on our check-out day, they completely refused our request for a late check-out until 1 PM.
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Price per night from:JPY 28,281
Posted on Jun 4, 2026
Guest UserThe room was spacious and bright, with excellent facilities. Both the pool and gym were quite good. Breakfast was plentiful, mainly Western-style, and truly top-tier for a 'Western-style meal'. The croissant was the best I've had in any Asian hotel. The hotel is right by the sea, and an evening stroll along the coast was delightful.
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Price per night from:JPY 12,193
Posted on Jan 1, 2026
Anonymous User
The hotel was quite good, the room was clean, however, there is no desk, which was not convenient. Cleanliness was good, we had an ocean view room, the view was great. We didn’t try the breakfast however it’s available for you if you choose it. There is a coffee machine downstairs with some tables to drink it. The reception staff is nice. 
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Price per night from:JPY 5,157
Posted on Jul 6, 2026
Anonymous User
The rooms were very clean. The only downside is the location by the harbor, and the roads leading to it are a bit narrow and tricky to navigate right now. Overall, I'd recommend it, especially if you're a large family looking for a good stay.
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Price per night from:JPY 6,738
Posted on May 26, 2026
Anonymous UserA decent and comfortable stay. If there is not enough parking lot within the hotel, there is another parking space opposite the hotel.
There is a washing machine within the room and the staff will give a free detergent pod if the stay is 3 nights and above. They also do provide a drying rack if required.
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Price per night from:JPY 6,348
Posted on Aug 11, 2026|Family Twin
Anonymous UserA wonderful family-friendly stay! Venga Stay offers clean, spacious rooms with two double beds and great distant views of the sea or mountains. It's tucked away from downtown next to a busy road, but the rooms and the communal area are surprisingly quiet.
The amenities are great—featuring a free swimming pool, (paid) bike rentals, a convenience store, and an on-site café. Just note that breakfast requires a day-ahead reservation (with a few good options available). The highlight, however, was the incredible staff who were always friendly and helpful. We would gladly stay here again!
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Price per night from:JPY 4,607
Posted on Feb 21, 2026
Daniel.T
Room size is sufficient, location is slightly isolated, no shops near by, nearest CU is 5-10 mins drive out (hotel has its own small convenient store).
Came in Mid Feb, weather is around 5-10 degrees, however hotel practice that they do not on the aircon, and also do not provide controller. Personally felt it was a little stuffy, so had to open the window through the night.
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Price per night from:JPY 4,102
Posted on May 7, 2026
Hels11Good location, parking close by as well as some parking at the hotel. The rooms were clean (bathroom could do with a bit of renovation), comfortable and spacious. The cleaning is every 3 days but fresh water and towels given everyday. We had a kitchen in our room but no way of utalising it as there were no pots, pans or cutlery.
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Price per night from:JPY 4,079
Posted on Jul 30, 2026|Premier Mountain Room
SawtaiKensington Resort Seogwipo offers very spacious rooms with a mix of Western beds and traditional Korean floor bedding, which is great for families or travelers who want both styles. The in‑room kitchen is convenient, especially with a 24‑hour convenience store located inside the hotel for quick snacks or simple cooking ingredients. Staff service was responsive — when small issues occurred, such as a loose screw in the toilet area and a problem with the main door lock, the team came quickly to fix them.
However, some parts of the hotel feel dated and would benefit from refurbishment. The Korean floor blankets are thin and worn, making floor sleeping less comfortable, though the Western bed is fine. Towels are small and greyish, and extra towels come with an additional charge unless you exchange them before 9:30, which may surprise some guests. Breakfast and pool access are also on the expensive side, with the pool costing 19,000 won even for hotel guests.
Overall, Kensington Jeju has friendly staff, large rooms, and useful amenities, but the property shows signs of age and has a few unexpected extra charges. It’s a practical stay for families and long‑term travelers, as long as expectations are set for older facilities.
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Price per night from:JPY 12,995