The Siena Primo is the Siena Group’s first luxury resort hotel, inspired by the Medici spirit and Florence’s Renaissance art.
Reviving the legacy of the former Toscana Hotel,
it blends classic elegance with immersive design.
“Primo,” meaning “first” in Italian, marks a new beginning—inviting guests to create unforgettable memories from the start.
"I stayed in a kids' room. I had visited the Tuscany a few times and felt that the temperature of the heated pool was unmatched. It was still warmer than any other 5-star hotel in the area. I really loved the event where they gave out free fish cakes and sweet potatoes in the evening. I could tell they invested heavily in the luxurious amenities and details throughout the property. For instance, the in-room slippers were very thick and non-slip, which was great. There was a Dyson hairdryer, a Stanpot humidifier, and complimentary mouthwash and a round brush. The bathrobes were also high-quality, with a fleece lining inside.
There were welcome drinks and snacks at check-in, and overall, they weren't stingy, which was touching and nice. They also gave us tangerines at check-in, and they were delicious.
Also, I saw the cleaning maid wearing a hat (the kind used in restaurants to keep hair out of the way) while cleaning, and it seemed like they were very attentive to the room.
I checked out on the 11th when it was snowing heavily, and the staff clearing the snow from the parking lot cleared all the snow off my car and even put my suitcase in the car for me. I was very grateful. The room view was so nice that I felt truly relaxed, and the small mini-concert at Siena was also wonderful.
The musical actor and pianist sang so well, and the atmosphere was so great that I wanted to stay longer. My child and I enjoyed the performance together, and a staff member even gave us Haribo gummy bears—it was a small gesture, but I was touched.
The breakfast was also delicious. The chef kept checking on the food, and coffee was available for takeout.
The only downside is that it would be nice if we could exchange items included in the package, such as the poolside bar chicken set, for other menu items (I got a little tired of eating chicken for two days in a row).
The passageway from the annex (where the kids' rooms are) to the main building was very cold and slippery when it snowed or rained (I actually fell). It would be great if there were heating facilities or something like the plastic sheeting found in the cabanas.
Although Primo lacks an indoor pool and has some shortcomings in terms of scale and amenities, its other strengths are so great that I would definitely stay here again if I visit Jeju.
We had a great time making wonderful memories with my child."