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9.4/10
Amazing
GGuest UserEverthing about this hotel is perfect. I love the serenity of the place. Will surely come back.here. its worth every $. Will surely stay longer next time
AAnonymous UserA beautifully designed hotel with a unique train-inspired theme. The overall atmosphere is charming and thoughtfully done, although some rooms may not look as vibrant or polished as the photos shown online. We requested to change rooms once, and the staff handled everything very professionally.
The staff here truly stand out — they are extremely kind, attentive, and genuinely eager to help at all times. Their service made the stay feel warm and welcoming.
The food was generally well prepared. Some dishes suited our taste while some not, but the staff were very caring and attentive, even checking in when they noticed we weren’t eating much, concerned that the food might not be to our liking.
Overall, this is a great place for a relaxing getaway. It’s the kind of place where you can comfortably spend the whole day enjoying the property without needing to go anywhere else.
AAlyssa119028Saw the beautiful photos taken by travellers and was attracted to try out. Some villas view are restricted. Breakfast was a little limited in choices. Tried out the spa but experiences were just average. Spa atmosphere was also a little dull. During check-in, the front desk member was very kind to allow us select the room view when our initial room view was very much limited. In-door jacuzzi was available and this was probably the plus point for this trip as the outdoor pool water did not seem good to swim.
GGuest UserAmazing location. Beautiful exterior and interior. The moment we reach toscana, the building can be seen from afar. It seems like the leaning tower of Pisa Italy. Then the parking is plentiful. No need to worry. Just that it is shareable with other visitors of nearby attractions. But I’ve never encounter full parking during my stay. Stepping out of the car, the air is chill. Then we went to lobby and greeted with smiles from receptionist. They’re very helpful and friendly. The check in process is easy. They gave map of nearby places to visit. Of course some places to go nearby to take pictures but not much activity to do. The surrounding place has similar vibes and design as in Italy. Cafes, with water bodies, with amazing food. After check in, the hotel porter assisted to lift our bags from our car at the parking and bring all the way Up to our room. The elevator is quick. Since its only 7 floor. And the hotel is not crowded. Since its 2 units per floor. The room is cosy, clean, spacious, with beautiful views. Amenities are amazing. Comes with coffee machine (capsule type) nescafe brand in the pantry. And premium selections. Mocha, americano, etc. Mineral water and canned drinks are provided and they will come and knock the door to offer top up daily. Snacks available inside room but some have to pay. Breakfast is good with vegetarian options. Overall it’s one of the best hotel for us. Definitely recommended.
GGuest UserReview: 100000/10! Absolutely amazing value for money, incredibly private. It has an onsen, a swimming pool, and a fantastic atmosphere. All the amenities are fully equipped. I will definitely be back again!
MMeloooodyHad a 3d2n in this resort. The room itself was very big and we were amazed by the private pool, rooftop Terrance and the onsen. We were able to do the check in at the room itself. Their services provided were very good. You can also have your own bbq at the rooftop however you might really need to tell them you want have the bbq your own. If not they will helped you cooked the food and served to your room. The quality of the bbq food I would say was average only. Could have been better. I like that we can get to choose in room dinning for our breakfast and there’s quite a few options for the breakfast. As for the location wise, it was a very ulu place and some of the road leading to the place doesn’t have lamp post light and a lot of pit holes making it hard to drive in the dark. Have to take note of the parking place as you need to park on a down slope 😅. Other than that it was still a good experience staying there!
AAnonymous UserI've always loved mountain vacations and have been looking for good, upscale ones. The usual price is around 3,000 RMB after tax, and 5,000-6,000 RMB during holidays. This place perfectly suits my taste; the food and service are both good, and the environment is really nice. However, there are an overwhelming number of insects—all kinds of bugs. There were even some in the swimming pool, and the ants were huge. There were also some in the room at night. My suggestion is that for a room at this price point, the bath towels should be replaced. They were all very old. Although we brought our own disposable ones, hotels at this price point should pay more attention to details.
GGuest User- The reception staff and all the employees, including housekeeping and security, provided excellent service and warmly welcomed us. Everyone was cheerful and friendly.
- Our room was spacious with plenty of usable space, even though we booked the cheapest room type.
- There were plenty of activities available within the hotel. It’s perfect for relaxing whether you’re staying with family or as a couple.
- The hotel is pet-friendly, which we absolutely loved. ❤️😍
- In November, they offer a “moo kata” (Thai BBQ) service from around 5 PM onward at the camping area. The area is clean and beautifully set up, with great atmosphere and service. The food was tasty and hygienic. We were very impressed. ❤️
- One thing we would really like to see improved is the in-room TV. The TV is too old and there is no Internet TV, cable channels, or online streaming services available. We could only watch a few local channels, which were low quality and very limited 😭
KKate AussieThis room at Mövenpick Khao Yai was booked for my parents, and overall the stay was positive.
The room was large, clean, and comfortable, with a nice open layout, good bathroom design, and a balcony overlooking the gardens and golf course. Housekeeping standards were good, and the room was well maintained.
Staff throughout the resort were excellent. Service was friendly, professional, and responsive whenever assistance was needed.
Breakfast was very good, with strong egg and noodle stations and consistent quality. The Italian restaurant on site is excellent, though on the expensive side. The pool areas are large and well kept, but there is limited shade during hot parts of the day.
The resort grounds are expansive and attractive, though this does mean a fair amount of walking if your room is located further from reception or facilities.
An important note is that a car or permanent driver is essential, as there are no nearby taxi or transport options.
Overall, this was a comfortable stay with good service and facilities, particularly suitable for families who value space and resort-style surroundings.
AAprinotEverything was nice! I don’t regret choosing the Premier Room at all because the surroundings are so beautiful. Although no halal breakfast was provided, the bread and eggs were enough, so everything was fine. On top of that, the breakfast view was sooo good. We came in early January, and the night temperature dropped to 14°C.
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