New Hotels in Yichang

"1. Hotel location is perfect as the Three Gorges Tourist Center is just diagonal opposite the hotel, and Wanda Shopping Mall is also just next to it. 2. The hotel is new, and the smell of the new wooden furniture is too strong and I guess that's why some of the doors of the unoccupied room (included mine) were open which I personally felt a bit uncomfortable as any guess may just step in to any room to do something silly. 3. I stayed for 3 nights, and 1st 2 nights was ok but on the 3rd night, someone checked-in and occupied next to my room, I was in the middle of my sleep and suddenly a piercing sound entered my ears, the sound last for almost 1 min and it seems not ending and so I contacted the counter to seek for help, the counter staff explained that the location of the toilet of room# 1310 is next to the bedframe of room# 1309, they can send me the ear plug for time being and let me change the room the next day. I told them I will be checking out the next day and I am not use to sleep with an ear plug, I hope the sound will end soon and I also tell the staff to escalate this matter up. During my check-out, the counter staff had asked how was my stay and I told her the incident too. I told her that I am not happy especially when the hotel said they can help me to change the room on the next day, my comment was if the hotel already know of this problem, so why are they still arrange guest to stay in room# 1310?? At the end of the day, I am being given some snacks and small souvenirs and 2 bottles of mineral water as compensation. My question to the hotel: why put the blame on the design/layout and not employee training?? Why you know this is the problem but yet still allow the problematic room to be occupied? For the seek of the reputation of the hotel, please shut down the problematic room until you fixed the problem!"

"This stay was extremely pleasant, with exceptional value for money. The hotel boasts a prime location with convenient transportation and a wide array of restaurants and shops nearby, making daily travel very easy. The front desk staff were warm and attentive, efficient in check-in and check-out, and very friendly. The rooms were clean and tidy, with soft and comfortable beds and good soundproofing, ensuring a quiet and peaceful night's rest. The rooms were bright and airy, with complete and well-maintained facilities, a stable hot water supply, and clean and practical toiletries. The bathroom had a separate shower and toilet area and was spotlessly clean. The breakfast offered a variety of options with light and delicious flavors, satisfying most daily dining needs. The hotel's overall environment was elegant, with meticulous attention to hygiene and robust security measures, providing a sense of security. Whether for leisure or business travel, this hotel offers an excellent stay experience and far exceeds the value of hotels in the same price range. I would definitely choose this hotel again for my next trip and highly recommend it."

"Overall, my stay had both good and bad aspects. The hotel front desk service was both professional and attentive. The 34th-floor lobby offered an incredible view. The check-in process was warm and meticulous, with staff demonstrating a gentle and polite attitude. They proactively informed me about breakfast, the pool, the best viewing areas, and even the optimal time to watch the sunset over the Yangtze River. Any questions I had were patiently answered, showing consistent high-quality service throughout. Special shout-outs to concierge Garbo and Zoe, who were incredibly professional and explained everything in detail, even sharing their own landscape photos. The bellboy Wensen was very polite and enthusiastic, taking my luggage directly to the room. After checking out, I specifically left a thank-you letter for them in the room. The Deluxe King City View Room was very spacious with a well-organized and open layout. The large glass windows offered expansive views, allowing me to enjoy the city's twilight blue hour in the evening, with city lights beautifully scattered, creating a wonderful ambiance. The room was spotlessly clean; the floors and bathroom corners were meticulously maintained. The bedding was soft and fluffy, and the pillows were just right. The soundproofing was excellent; I barely heard any traffic or hallway noise, ensuring a very restful sleep. The bathroom had a wet and dry separation, and the toiletries were high-quality and amply stocked. All drinks and snacks in the minibar were complimentary, showing thoughtful attention to detail. The breakfast buffet offered a rich and comprehensive selection, including Chinese hot dishes, freshly cooked noodles, Western pastries, and fresh fruit beverages. Local specialties were also available. The ingredients were fresh, and dishes were replenished quickly. The dining environment was generally quiet and clean. Staff circulated constantly to clear tables, ensuring no shortages. The window seats offered soft light, making for a relaxed and pleasant dining experience with city views. The lobby bar had an elegant ambiance with soft, non-glaring lighting and comfortable sofas, perfect for a short rest or business discussions. The server, Jane, proactively asked about drink preferences and recommended local specialty teas. A cup of Poria and Sour Jujube Seed Tea in the afternoon was particularly helpful for me as it aids in calming and sleep. The cloud lights and rose rabbit sculptures in the lobby, especially under a black-and-white filter, enhanced the artistic atmosphere. The open-plan design of the lobby bar seamlessly connected with the front desk and lounge areas, maintaining both a sense of openness and privacy. Now for the areas that could be improved. The breakfast buffet staff sometimes lacked proper judgment. After I finished eating and was about to use my phone for a bit before continuing, a staff member cleared my empty plate without asking. I expected them to replace it with a clean one, but no staff member did, forcing me to get new utensils for subsequent servings, which disrupted my dining flow and was quite uncomfortable. This was especially noticeable the next day when the service was clearly different; Xanthe actually *asked* if I was finished, unlike the other staff member who just cleared the plate without a word. The two breakfast experiences were completely different. The basic welcome amenities were not consistently provided. From check-in until check-out the next day, I received neither a welcome fruit platter nor any dining vouchers. I even asked in the morning if a fruit platter was available, and the front desk staff said they would order one immediately. However, it never arrived by check-out, with the excuse being that another department failed to deliver it. Compared to the amenities provided to guests in other room types at the same price point, I found this clear differential treatment unacceptable. There was a noticeable disparity in service, and the attention to detail was not up to standard. This lowered my overall stay experience and highlights a need for standardized service and improved staff service philosophy. Despite these minor disappointments, I'm still willing to give a high rating due to the professionalism and warmth shown by the front desk and concierge team. After checking out, I specifically left a handwritten letter saying, ”From the moment I entered, every service made me feel at ease.” Especially the line, ”Where the heart finds peace is home; here tonight, forget the frost,” which truly reflects my experience. I hope the hotel sees this letter and maintains this reassuring level of service while promptly addressing any management shortcomings. As a consumer, I believe good aspects should be maintained, and poor ones should be improved—that's a fundamental principle. Once the service details are perfected, allowing both facilities and service quality to be consistently excellent, I believe that after rectifying and refining these details, the hotel will truly exhibit the complete quality expected of a five-star hotel, offering guests a flawless, comfortable, and smooth stay experience. It will surely gain more guest loyalty and recognition and become the top recommendation for accommodation in Yichang."

"I recommend staying on or below the eighth floor. My first night was on the ninth floor, and there was a constant buzzing sound from the air conditioning vibrations. The next day, I moved to a room on the fifth floor, and it was instantly quiet. Even with the street noise, closing the window made no difference to my sleep. The room looks great and very new, and the twin room size was just right."

"I highly recommend the Executive River View King Room at Jifeng International Hotel! First off, the location is incredibly convenient. Getting around by taxi or car is a breeze, and the surrounding road network is excellent, making it quick and easy to reach shopping districts or attractions. It's truly traveler-friendly. The room experience far exceeded my expectations! The direct river view is absolutely stunning. With floor-to-ceiling windows facing the Yangtze River, you can take in the river scenery and sunset right from your bed. The night view is even more atmospheric. The audio-visual setup is the biggest highlight – a high-definition projector paired with a comfortable king-size bed. Draw the curtains at night, and you can immerse yourself in movies projected onto the screen. It's like having a private cinema, romantic and stress-relieving. The room was clean and tidy, with new and smart facilities. The bedding was soft and comfortable, and the mattress was just right – not too soft, not too firm. The soundproofing was also good, ensuring a quiet night's sleep. The bathroom has a separate wet and dry area and a large bathtub, making it very convenient for washing up and relaxing. The service was also very thoughtful. The front desk staff were efficient and enthusiastic during check-in, and they were quick to respond to any requests. Overall, the value for money is outstanding. It's perfect for both couples and business travelers. I'll definitely choose this hotel again next time I'm in Yichang!"

"The newly opened hotel has no health facilities. The service is also in place. The breakfast is rich. It is more than ten minutes walk from the Three Gorges Visitor Center. It is very convenient. When you check out, you will leave the suitcase at the hotel. After visiting the Three Gorges, you will come back. The only small problem is that after the bath water is adjusted to the temperature, there will be a cold and hot situation during the washing process. In addition, the taste of decoration is still there. In addition to sleeping time, it must be ventilated. The other is that the big bed room is in the direction of the road. There is a viaduct on it. There are many traffic openings at night. It is a bit noisy. The bedding is new and there is a detail that is particularly good. Two latex pillows and two soft pillows. Overall, the details are very good, clean and hygienic, people can rest assured"

"The Westin Yichang boasts an excellent location, right in front of Binjiang Park, overlooking the majestic Yangtze River where massive cruise ships slowly pass by on their way to and from the Three Gorges. Across the river, the rolling mountains are often shrouded in mist, resembling a magnificent traditional Chinese ink painting. The hotel facilities are comprehensive and relatively new, and the rooms are decorated in a warm and stylish manner. The rooms are clean and tidy, and the bedding is of excellent quality. The hotel's breakfast restaurant on the second floor also offers fantastic views. The variety of food is rich, and the spicy oil dumplings are a delicious must-try. The hotel staff are enthusiastic and proactive; there are always service personnel warmly helping with luggage when getting in and out of vehicles. The front desk staff are highly professional and efficient in their service."

"The most beautiful Le Méridien in China! Marriott's upscale boutique brand has finally arrived in Yichang. The environment is fantastic. Since it just opened, I didn't have high expectations for the staff's service, but to my surprise, everyone was incredibly enthusiastic, especially Ms. Linda, who patiently explained everything throughout our stay. Some areas are still under renovation, but other staff members were very patient in showing us around. Many details showcase Yichang's local characteristics, and there are different themed activities every week. I've stayed at most of Marriott's brands, both domestically and internationally, but this is a hotel I, as a local, would bring my family back to again and again. Absolutely worth the money!"

"This stay experience exceeded expectations! The hotel is in a good location, convenient transportation and complete surrounding facilities. The room was clean and tidy, the bedding was comfortable, and the sound insulation was good, ensuring a high-quality sleep. The staff is warm and thoughtful, and the response is timely, making people feel warm. The overall experience is very satisfactory, will recommend to friends, will come again next time!"

"Seriously recommending this hidden gem of a hotel! The moment you walk in, you're greeted by a therapeutic scent. The toiletries in the room are also fantastic – they smell great and work wonders. The self-service counter at the front desk thoughtfully provides facial cleanser, moisturizer, makeup remover, and even contact lens solution. Even the hairdryer in the room is a powerful yet lightweight model, which is a lifesaver for long-haired women. For breakfast, the hotel offers a pre-arranged nutritious meal; just send a message to the front desk with your room number and a robot delivers it right to your door – amazing! The staff are all smiles throughout, and the attention to detail is superb. The value for money is absolutely incredible!"