Featured facilities: Parking, Laundry Service (On-Site)
Very Good
116 reviews
8.4/10
1 night
From VND 3,523,919
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9.1/10
Great
TTerriWGreat location near YYZ. Take the link train from T1 or T3 and get off at Viscount then hotel is right there next to the station. Easy check in with friendly staff. Restrauant on first floor was good and opened late for food. Comfortable bed and would stay again. Can take the luggage carts with you to your room, which is very convenient
GGuest UserWe decided to do a quick staycation with our 3 year old twins and this place was perfect! Big pool, spacious rooms with balconies and great Starbucks coffee served downstairs in the hotel store in the morning along with croissants, cinnamon buns, oatmeal, etc. All for extra cost but great to have that available!
EEĹThe stay at the Hampton Inn & Suites was a fantastic experience from start to finish!
One of the highlights was the delicious breakfast included in the stay. The spread offered a great mix of options, including healthy choices, which was a bonus. Everything was freshly prepared and tasted amazing.
The room was exceptionally clean and tidy, making it a comfortable space to relax. As a special request, the hotel kindly accommodated our preference for a room on the top floor, which added a nice touch to our stay.
The hotel's location near the airport was also a huge plus, with a convenient shuttle service that made traveling hassle-free. The airport was just a 5-minute ride away, making it an ideal choice for travelers like us.
Overall, our stay at Hampton Inn & Suites Toronto was great, and I would highly recommend it to anyone looking for a comfortable, convenient, and airport-friendly stay in the city.â
JJemelWe were very disappointed with our recent stay from April 27â28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rudeâshe didnât smile or make any effort to be welcoming. Weâve stayed at many hotels across the U.S., and this was by far the coldest reception weâve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellentâfresh and well-preparedâand the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
HHNQ20061129I chose this place because I had an early flight the next morning. The room wasn't huge but was decent, the bedding was comfortable, and there was a fridge but no microwave. The male Korean staff member at the front desk was incredibly rude. He had a cold expression the entire time, as if everyone owed him something, and was very unfriendly towards Chinese people. My daughter's flight was canceled, so I was at the front desk trying to communicate with him, asking him to write down the location for the pickup car. He was very reluctant and pulled out a long sheet of text for me to take a picture of and send to my daughter. I asked him to just write the location, and again, he was very unwilling, just scribbled on the paper. I used a translation app, and he said something about needing to speak English if I came to Canada, all with a straight face and a bad tone! It was infuriating. Later, my daughter found the manager, who reprimanded the Korean staff member. Both the manager and the female staff at the front desk were very warm and helpful, especially the manager, who enthusiastically helped me sort everything out and arranged the room, which allowed me to go to the airport with peace of mind. That male Korean front desk staff member is completely unfit for his position.
ëźëźëźThey offer a shuttle bus for pick-up and drop-off at the hotel, which is super convenient! It's about a 15-minute ride from the airport. Just a heads-up, the pick-up points for Terminals 1 and 3 are on the business card, so make sure to check that out. And you absolutely *have* to call the number to arrange the pick-up! This hotel offers great value for money, and the staff are really friendly, though it does have a bit of an older feel to it.
GGuest UserThe room is very large and spacious, the facilities and equipment are relatively new, and the overall feeling is good! The breakfast is also OK, but there are not many varieties.
GGuest UserI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I donât think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didnât open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isnât important anymore if we canât move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasnât that loud. You have to check if they have party guests during your staying before you book.
LLow Siong Lye 27052025I recently stayed at the Holiday Inn Express & Suites Toronto and had a pleasant experience overall. The hotel offers convenient airport pick-up, which made my arrival smooth and stress-free. The room was clean, well-maintained, and the bed was very comfortableâperfect for a good nightâs rest after a long flight.
The location is also a plus, being only about a 10 to 15-minute drive from the airport, making it ideal for transit stays or early-morning departures
The only downside is that the hotel does not provide longer-term baggage storage (such as for a full day or more). This was a bit inconvenient for my travel plans.
Overall, it's a solid choice for short stays near the airport, with great comfort and convenienceâjust keep the luggage policy in mind when planning your trip
GGuest UserThe hotel was a little out of the way the shuttle didnât turn up to where it was supposed to turn up to, so I stood in the freezing freezing weather for over an hour waiting for it once I got to the hotel. The Wi-Fi wasnât working, but they did fix that for me. The room was clean and well appointed had everything in it. You need there was a really annoying beeping noise all night long kind of like a fire alarm chirping the reason Iâve marked this hotel down from five stars is because itâs been over a week and they still havenât released the hundred dollar deposit on my credit card. Apparently this happens on a regular basis according to the other peopleâs reviews so now Iâm looking at having to chase it up otherwise I would have stayed there again on my return to Toronto. If you know where to get the shuttle which is Pier 17 not pier 40 weâre all of the other hotels pick up. Iâm sure itâs a lot more convenient to get here. Bed was very comfortable.