Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
203 reviews
9.3/10
1 night
From BRL 268
Check Availability
You Might Like
Surabaya Hotels with BreakfastSurabaya Hotels with Twin RoomSurabaya Hotels with 1 Double BedSurabaya Hotels with Swimming PoolSurabaya Hotels with Free Cancellation
Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
94 reviews
9.2/10
1 night
From BRL 163
Check Availability
See All Hotels with Parking in Surabaya
Top rated hotels in Surabaya
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.5/10
Amazing
OOOI YEW TEIKExceptional Hospitality and Unmatched Convenience
I would like to express my sincere gratitude to the entire hotel staff for their exceptional hospitality. From the moment I arrived, I felt like a true VIP—thanks to the warm and professional service from every team member, including reception, housekeeping, and security.
This hotel's prime location makes it an ideal choice for both business travelers and families. The seamless connection to Pakuwon Shopping Mall provided a fantastic shopping experience, adding to the convenience of my stay.
The room exceeded my expectations in cleanliness and comfort, allowing me to enjoy a restful sleep throughout my two-night stay. The hotel’s facilities, including the well-equipped gym and the refreshing swimming pool, were impressive and well-maintained.
A standout highlight was the remarkable Asian cuisine offered at the hotel. The flavors were authentic and diverse, and an expanded selection of 10 to 15 types of sambal would elevate the experience even further.
One of the most memorable touches was the fulfillment of my special request for welcome fruits, which truly made me feel valued as a guest.
Overall, I wholeheartedly give this hotel a well-deserved five-star rating and look forward to returning for another exceptional experience.
Hotel near Wiyung, Wiyung 3.1% of visitors choose this area
Price per night from:BRL 406
9.4/10
Amazing
GGuest UserI would like to extend my heartfelt thanks to all of you for your outstanding service and warm hospitality during my stay. Every interaction – from the front desk to housekeeping and dining – was marked by professionalism, kindness, and genuine care.
You made my visit not only comfortable but truly memorable. I deeply appreciate your efforts and attention to detail.
Hotel near Wiyung, Wiyung 3.1% of visitors choose this area
Price per night from:BRL 701
9.4/10
Amazing
AAnonymous UserWe checked in a little late yet staff was very accommodating. Our room was on the 26 floor and it was really spacious for 2 pax. There’s an iron steamer in the room and this is such a win for us who can’t live without iron even during a short trip. It will be better if they provide us the iron board though. Shampoo conditioner and body wash were provided and I wish they provide more hooks in the washroom. It’s a bummer that we only took video of the room but we couldn’t even upload the video here.
Went for a short workout in the gym in the morning before breakfast. They have treadmill elliptical bike some dumbbells and bench for you to do some press lol. They have a good selection of breakfast. We stayed so long so that we were able to try everything from the breakfast menu.
The best part of the hotel was that it is connected to the Pakuwon City Mall. Shopping made easy 🤭
MMuzaharIt's an amazing hotel with excellent hospitality, almost all staff are helpfull and you can feel safe to stay here. The front desk is very helpfull as well and provide all the informaton needed.
The room is very clean and all functionaliry is working. The feel of stay is like at your home house.
Hotel facilities also very good condition and manageable.
It's a valuable stay.
Hotel near Sawahan, Sawahan 3.1% of visitors choose this area
Price per night from:BRL 381
9.2/10
Great
YYUNG SIANGFirst time in Surabaya . Very very terrible experience at Swiss Belinn hotel .
First night due to my flight delay I check in around 10pm and I get a last room ( in front of the room is emergency exit ) very bad feeling when I step in the room, I feel “something” inside . Request to change but reception inform full house. Midnight my room keep got water sound , flush water sound !
Second morning I request to change room , 8pm finish work bck to hotel told me full ? I’m like ***? I requested to change in the early morning. One round of battle , I manage to change room , the boy told he help me take my luggage from old room, after 10 min , luggage that they sent to me is not belong to me!!!! Where is my baggage? After half an hour, my baggage is back to my room and they told me found it at the other room ??!! I got so many question mark in my mind . 11pm , a boy keep knock my dooor and call Ibu ibu……in the morning , housekeeping come in without knocking the door at 928am ! Thanks god that moment I’m done changing !
Third night : this is the worst night for me. Been awake by toilet water sound again ! But this time is different , I feel something not right and I’m so scared. I try to ignore , but I feel “someone” sit on the other side of my bed and I feel my blanket is grasp firmly to the left side(I slept at right side ) ! The following is 447 am someone knock my door again !
I on my light and dare not to sleep anymore !
Fourth night : no story as I only back to hotel at 2am , I leave at 6am to airport
Hotel location is really good , breakfast nice too .
PPe_te sgHi hotel management I like to thank you for good hospitality good service ,staffs friendly and responsive fast attended to room service. From reception ,restaurant room service and maintenance dept . Door men and security staff all showing friendly
Only problem during my stay 4 night it sound from motobike scramble noisy continuously heard till all night till early morning at the hotel front side facing middle circle main road with traffic light
And room facing back also have sound problem.this music sound beat constantly all night long start 11 onward ill till morning 4.30 am .until you can hear it and follow the music all night till morning .frankly honestly during our stay we cannot sleep well because disturbing by the sound problem.
The hotel not fault only the surroundings noise make it a barely at night during sleeping.
My suggestion the owner this hotel need take drastically measures to upgrade the all windows to fixed panel glass sound proof
.I pity to staffs always try apologies for inconvenience when we tell them the problem matter i know they cannot solve the problem beyond they control.
Only the owner hotel need try sleep at hotel both side room front and back and see your self
I hope the the best in future some changes and,put effort solving the sound problems .the hotel everything are good except the sound problem surrounding.
Hotel near Tunjungan, Genteng 71.9% of visitors choose this area
Price per night from:BRL 138
9.0/10
Great
GGuest Useri have good experiences staying here, the room quiet spacious for me and my family. i have the connecting rooms so it’s nice. overall it’s worth the price
RRidzwan_wnI had a pleasant stay at the said hotel. I was given a surprise at my room door by the staffs, bringing me a small cut birthday cake and singing birthday song.
Thing that can improve is the towel, which had a weird smell. Maybe management can look into it. Thank you.
Hotel near Tunjungan, Genteng 71.9% of visitors choose this area
Price per night from:BRL 85
7.6/10
Good
GGuest UserThis is the umpteenth time staying at this hotel. It is getting better day by day. The room is very clean, the AC is cold, the bathroom is clean and the atmosphere is very calm. Here is also free drinking water, making tea and coffee. Another very special thing is the very proper prayer room ... It is very comparable to the price anyway