Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
430 reviews
9.4/10
1 night
From MXN$1,095
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9.7/10
Amazing
GGuest UserA question to think about, ‘What makes a hotel a luxury one?’
To me, it’s luxury because of the hospitality of the staff, quality of the property and the food they provided totally exceed travellers’ expectations, and as a result, we would love to pay more for the experience.
Some staff really tried their very best to help me during my stay while some just didn’t. Upon arrival, I tried to communicate with the staff that I’d like to cancel my third night’s dinner because of the change of my plan. At first, I booked six meals in total and I’d only want to cancel one dinner and they said I needed to pay 100% for the cancelled meal because they have already bought the ingredients. Okay, I tried to understand that because they had already taken away my credit card and there’s nothing I could do about that and I thought it must be a very nice meal and that’s why they insisted that. Disappointingly, the portion was so small and paying the same amount of money I could get so much better food in 虹夕諾雅 or any other five star onsen hotels in Japan. As a result, I went to bed feeling hungry and eating the snacks I bought for myself :( The food portions are like a bento instead of a proper meal. )
Also, the Western style breakfast was so overpriced and the avocado in the omelette was not fresh at all.
One more thing to note is that the complimentary champagne service they provided to their guests. It’s a nice experience but maybe I’m just a lady travelling alone and I couldn’t speak Japanese at all, the waitress didn’t serve me the same way as she served other people in the cafe. When all of them got two glasses of free drinks, one cocktail and one champagne, she only gave me one champagne and didn’t offer me the cocktail. And the day after, there was a nice staff who served me properly and I finally realized that I am entitled to two drinks.
(Sigh)The experience was like buying a Chanel bag. The bag was pricey but the chain of the bag just suddenly fall apart
while you are using it for the very first time. My advice is: Don’t use their catering services especially for the in-room dining plan. There are so many better choices out there in the city. The room and the service of the staff are great tho.
EExplorer2023We stayed at the penthouse which oversaw the whole Nara city and its cherry blossoms so the view from the room is spectacular. The room has a private outdoor bathtub which is available 24/7. It was so nice to take a hot bath outdoor with the view of Nara. The penthouse also has a fireplace which is a nice spot at night for sky glazing.
Vvivian0229The room was spacious, and the hot spring was wonderfully uncrowded and relaxing. Everything was very clean. There's free ice cream in the lobby, which was a nice treat after a hot spring soak!
The hotel is conveniently located near tourist attractions, and it's about a ten-minute walk from Kintetsu Nara Station. The service was excellent, and there's free coffee and tea bags available in the lobby.
The only downside was that the room wasn't very warm. In winter, cold air seeped in near the windows, and even with the air conditioning set to 30 degrees, it still felt a bit chilly.
BBelle TseI have been to Nara several times and I try a different hotel every time.
Having stayed here, I think I will stay here again when I come to Nara in the future.
As others said, there were deer outside the door in the morning, and the guy at the front desk spoke very good English.
As for parking service, you can rent it from the grocery store opposite
TTomaszThree of us in a triple room. 3 adults. Separate. No couples. Just three friends. But they gave us only two cards to the room. I deliberately asked for the third card, as it was obvious that we will need the third one.
Unfortunately they said that only two carfs per room are permitted. 😂 As it was any problem to generate the third one.
**
It was pleasant stay, with semi-public onsen experience (opened for the guests from outside the hotel).
GGuoluzhe3Great hotel! Super convenient location right by the JR station. The room was spacious and had everything one could need. Breakfast was also quite good.
GGuest UserLocated a 6-8 minute walk from Nara Station, the hotel is right on a main street. It's surrounded by plenty of shops, making it incredibly convenient for both shopping and dining. Todai-ji Temple and Kofuku-ji Temple are also easily accessible. The place was clean, the front desk staff were very friendly, and they offered luggage storage before check-in. Overall, we had a very satisfactory stay.
AAnonymous UserThe hotel's location is fantastic, right next to the subway station, making it incredibly easy to find upon exit. Just diagonally across from the hotel, there's a bustling shopping street, offering great convenience for dining and shopping. There's a bus stop right outside the hotel with direct service to Nara Park, allowing you to get off and leisurely explore the area. We booked a room including breakfast, which was a buffet. The front desk staff were also very friendly and welcoming. If you arrive early, you can even store your luggage with them and go explore before check-in.
GGuest UserThe location of this hotel is hard to describe. Across the street is a Japanese cemetery. Don't stay here if you mind. It's a long way from Wakakusa Mountain, a certain distance from the station, and a little far from the bustling commercial street. The important thing is that this hotel sees that you are Chinese and can't speak Japanese. They are not enthusiastic at all and don't say hello when they see you. It is completely different from other Japanese hotels.
However, the room is relatively large, the price is relatively cheap, and the environment is relatively new. If you don't consider those things, you can choose it.
GGuest UserThe location is right in the shopping street and also at the Kintetsu exit, it is only 15 minutes to go to the park. The staff is warm and courteous, the hot springs are fine but quiet enough. The hotel is old but tidy, there is no daily necessities except old towels, including a blow dryer in the hot spring area, and there is nothing towels lock. Of course, this price can't be too much, remember this is a hotel. I was impressed by the invincible location and courteous staff, I can't say whether I like it or not.