Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
54 reviews
7.9/10
1 night
From US$78
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9.2/10
Great
TTotal travellerBeautifully design hotel, but our room was facing a busy street when we asked for a water view and the noise still came through time to time. The location is helpful and walkable distance to the metro but it’s confusing to find without directions. The spa pool was closed during our stay unfortunately bringing the amenities down since that was a main attraction. Appreciate the helpful staff.
GGuest UserPerfect location right next to the metro and tram, and a short walk to the Erasmus bridge.
Easy for arrival as we got to Rotterdam Centrale, jumped on the metro and arrived right to the hotel. It then set us up really well to explore Rotterdam, Utrecht and Den Hag.
Great amenities and very clean. We had a great stay.
DDekkerBig big issue is that you can’t reach this hotel by car. There is no proper drop-off zone near the entrance. The pedestrian space in front has small cobblestone-like pavement, very annoying if you’re arriving with big suitcases. They have underground parking for around 19 Euro per day, but don’t offer payment by duration. If you arrive by car in afternoon parking on the street or in public parking garages nearby is a cheaper option. The hotel itself is always great. I love the CitizenM brand. Always clean, always fresh, always a nice vibe and friendly staff.
GGuest UserGreat location if you need to be near the University Campus , 5km away from downtown . Extremely welcoming and helpful staff . Large, quiet rooms with large interactive TV and modern bathrooms with walk in showers. Large comfortable beds to help a great nights sleep . Good quality buffet breakfast and affordable dinner menu. Small self service retail area a great bonus selling drinks and snacks etc. Small gym with limited exercise equipement but all in working order . Enjoyable stay
GGuest Userthe staff was very friendly and very helpful. I called the hotel contact number for help after realizing I lost my small handbag somewhere. They collected my contact details right away and promised to look for me and contact me as early as possible. They called as promised even though my handbag wasn't there. Their dedication and kindness and professional service are so much appreciated!
DDee SparksConveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service.
The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression.
One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience.
Overall, a highly recommended stay with thoughtful service and a prime location.
GGuest UserDie Lage ist gut, nah am Zentrum. Das Personal an der Rezeption war freundlich.
Im Restaurant war die Sauberkeit schlecht. Am Buffet lagen Kabel und andere Dinge durcheinander. Der Blick beim Frühstück war unattraktiv. Die Kellner haben die Tische nur oberflächlich abgewischt. Das Buffet sah lieblos aus.
Insgesamt okay zum Übernachten, aber für ein sauberes und angenehmes Frühstück ungeeignet.
GGuest UserThe room was spotless clean, the staff were also friendly, check out was easy. I was missing bath robes and slippers, the shower was a little inconvenient. Also missing coffee machine which is kind of a standard nowadays, let alone for a 5 star hotel, instead it was instant coffee sachets
GGuest UserWe stayed at Ibis Rotterdam City Centre for three nights. The location is great and the staff were generally friendly, but unfortunately we had repeated issues with the room heating. On the first night, the heating in our room (112) was not working and we were very cold. Since no technicians were available at night, the reception could not offer a solution, and the problem was fixed the next morning.
However, on the third night the heating broke down again and started blowing cold air, this time only in our room. The staff were unable to fix it, so we had to change rooms late at night and move all our belongings to a new room. The new room worked fine, but the experience was quite inconvenient.
Having the same issue twice and needing to move rooms made our stay less comfortable than expected.
NNrncylglThe hotel was very clean and perfectly located in the city centre, making it easy to get around. The staff were extremely friendly, helpful, and attentive throughout our stay. Everything was well organised and comfortable. I would definitely recommend this hotel and would happily stay here again