Honolulu Hotels with Parking

Pros: The room was spacious and bright, and very clean. The staff were friendly. The facilities were complete. The bedding was comfortable. The balcony was lovely. The balcony's glass door provided good sound insulation. Cons: The window overlooked low-level ventilation facilities, which generated a lot of noise. Opening the door to the balcony also let in a lot of noise, so it had to be kept closed. The bed and pillows were too soft, making them uncomfortable for prolonged use.

We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience. First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level. I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure. A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised. Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.

I recently stayed at this hotel in the Penthouse and, overall, had a pleasant stay. However, there were several areas where the guest experience could be improved. Pros: * The location is convenient, with Waikiki Beach approximately a 15-minute walk away. * There are plenty of restaurants within walking distance, although I would recommend making reservations in advance as many are very popular. * There are numerous ABC Stores nearby, making it easy to pick up snacks, drinks, souvenirs, and other essentials. * A special mention goes to Ralph, who was outstanding throughout our stay. He was friendly, approachable, and always happy to help with any questions or recommendations. He quickly became our go-to person whenever we needed assistance and is a real credit to the hotel. Cons: * Upon arrival, we were not offered the welcome drink that other guests appeared to receive. We checked in shortly after 3:00 pm, yet we saw guests arriving at around 9:30 pm the previous evening being offered welcome drinks. It was disappointing that this was not provided consistently. * We were never informed that the hotel offers complimentary beach umbrellas and chairs on a first come, first served basis. We ended up purchasing our own before accidentally overhearing another member of staff explain this benefit during another guest’s check-in. * Similarly, we only discovered that the hotel offers a complimentary walking tour after overhearing a different staff member mention it to another guest. It would have been helpful if all guests were informed about the activities and amenities available during check-in. * We booked the Penthouse expecting to fully enjoy the advertised 90-degree views. While the views themselves were excellent, the balcony was much smaller than expected and not really large enough to comfortably sit and enjoy them. * The bathroom, particularly the bathtub, felt dated and would benefit from refurbishment. * The room itself is showing its age and could do with a modern refresh. * The breakfast room is exceptionally small considering the number of guests staying at the hotel. During busy periods it becomes crowded and difficult to find seating. * One morning, a guest was allowed to bring a dog into the enclosed, air-conditioned breakfast room. To my understanding, this is not permitted under Hawaii law unless the animal is a legitimate service animal, and it made the dining experience uncomfortable. * The Skyline floor cannot be accessed using the elevator on the far left, which was inconvenient and not clearly explained. * At check-in, a $200 deposit was authorised along with an additional hold on my credit card. This extra charge was never explained by staff, and I only became aware of it after reviewing my credit card statement. Greater transparency regarding incidental holds would have been appreciated. Overall, the hotel is in a good location with helpful staff, especially Ralph, and provides a comfortable base for exploring Waikiki. However, there were several inconsistencies in communication and a number of facilities that would benefit from updating. Better communication during check-in about available amenities, clearer explanations of credit card holds, and refurbishment of the rooms would significantly improve the overall guest experience.

We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.

Hands down, this hotel is all about location, convenience, and comfort. If you want to be right in the middle of all the Waikīkī buzz, this is it. You’re just minutes from Waikīkī Beach and within easy walking distance to International Market Place, Royal Hawaiian Center, countless restaurants, cafés, and convenience stores. Everything is so accessible that you can explore easily on foot. The rooms feel fresh and newly renovated, with a modern island-chic style. Clean, bright, and comfortable — not ultra-luxury, but definitely more than sufficient for a relaxing stay. Perfect if you want the essentials done well without paying for full resort-style extras. You’re surrounded by food options — poke, shave ice, smoothie spots, breakfast cafés, and nicer dinner restaurants. Convenience stores are just steps away, making it easy to grab essentials without needing transport. If you value prime location, walkability, renovated rooms, an outdoor pool, a gym, and solid value over ultra-luxe amenities, this hotel is a great choice.

Great Stay thank you - Location was Great You get charged for a Day Rate for Coffee etc & we are happy with this But when you arrive after 9pm & you cannot get coffee Disappointed that you still get charged Room was Great but Air Con not the best, Location was the bets for our 2 night stay in Hawaii Make sure you get room on high floor as there is a night club on Enterence - Morning Owner was Verry Plesent & Friendly Thankyou & we recommend this hotel

We travel 3-5 times a year from Maui, and love staying at the Best Western Plaza Hotel. The staff is great, my daughter loves the pool, and we love waking up and going down to get breakfast every morning.

Took 40 mins for the shuttle to arrive, was given breakfast voucher but left too early the next morning. WIFI was very unstable, which was incredibly frustrating. The staff members were very nice, the room was old but very clean. Ok for a sleep before you go to te airport next day.

It was a room with a view of the diamond head and the sea. I was a little worried about the height because I wanted a clear view of the sea, but I was satisfied with the Lanai overlooking the two without any problems. It is old as a whole, the bathtub is old, and it takes time to get hot water.

The front desk staff was very kind and I was grateful. It was about a 15-minute taxi ride from the airport. It was around 11pm, so it was about $66 including the late-night fare. During the day, it was about $50.