Ccomcom1234567890This hotel is conveniently located along Hawaii's main street, offering city and partial ocean views. It seems very popular, with a constant stream of people checking in, including aviation workers and regular guests. While there were no issues with the service, location, or cleanliness, there was one truly disappointing thing.
When I stayed there on a Saturday, I visited SKY Waikiki Bar, which I believe is located in the neighboring Waikiki Business Plaza. It's a rooftop bar with no sound barriers, and they started playing blaring club music around 11pm, continuing until around 1am.
The hotel has a single window, so even with it closed, the sound still filtered in. I'd arrived the day before and was still suffering from jet lag and extremely sleepy, but the noise was so loud I couldn't fall asleep at all, and it was the worst sleep I've ever had. Of course, this incident itself is not the Outrigger's fault, but I was truly disappointed that they didn't take any precautions or take any measures, such as making an announcement on the day, asking if there were any problems the next day, or making some kind of effort to reduce the noise, or even protesting to Sky Waikiki Bar to stop playing the loud music until midnight. Do none of the staff notice or care?
So, on top of the already high room rate, a resort tax of tens of thousands of yen was added to our bill, and we were forced to sleep through the noise. I wanted to ask how it was really a resort.
The hotel was apparently renovated and looked nice at first glance, but the bathtub and shower fixtures were rusty blue, and the walls inside the hotel looked like they'd just been painted, so there was no sense of finesse. I think it's a good place for those who just want a good location and a certain level of cleanliness.
It was our first honeymoon in Hawaii, and we stayed at the Outrigger for a few days, but it was a disappointing experience that ruined our memories.
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