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Posted on Feb 19, 2025
Guest User
For those of us who have been to many ancient towns and stayed in many homestays, the service of this inn is really speechless. Because we were traveling with 5 elderly people, I was very selective when booking the B&B in Gongtan Ancient Town. After seeing the introduction and pictures of the inn, I thought the hardware (separate wet and dry areas in the toilet and bathroom, shower with heater) was good. I also read everyone's comments saying that the service was also very good, so I finally decided to choose Xirongxuan. However, all the unpleasantness started from the second call to the boss. We arrived at the parking lot around 5 o'clock after visiting the Three Natural Bridges and the Ground Crack. Our chartered car driver asked me to contact the boss to pick us up. According to previous experience, when entering the ancient town, the boss or staff would usually come out to pick us up. However, when I called the boss for the first time, the boss specified that we get off at the north gate parking lot and let us take the scenic area's sightseeing bus to the homestay (2 yuan per person). Okay, no problem, we came in by ourselves. However, there were only cars but no drivers in the parking lot. I looked around but didn't see anyone. I had no choice but to call the boss again. At this time, the boss still emphasized that I should find a driver. When I said there was no one, he reluctantly said, ”Then I'll pick you up.” After waiting for a few minutes, the boss finally showed up. Knowing that there were six of us, he drove a small car that could only seat four at most, including the luggage. I said that some of us could wait for him in the parking lot and asked him to pick us up again. The boss's answer was, ”The other two of you can walk in by yourselves. It's only a few hundred meters away.” Oh my God, he asked us to find it by ourselves in an ancient town we had never been to, not to mention how tired we were after climbing the mountain for a whole day. After my repeated requests, the boss said that he would pick me up again, but I had to wait (I later learned that because it was a one-way street, he had to go around in a circle, so he was unwilling to do so). I brought three elders and followed the boss to the B&B first. The boss dropped us off at the bottom of the B&B. Only then did I realize that it was a long and steep flight of steps to get to the B&B. I didn’t see anyone else coming to pick us up, so I carried a big bag and a 20-inch suitcase on my back. The three elders followed me and we began to climb up. After climbing a few steps, I looked up and saw a woman in pajamas looking at us at the door of the B&B. I thought it was another guest. She kept watching us climb up. When there were only a few steps left, she suddenly ran over and said, ”Let me help you.” It turned out to be the proprietress. There were only a few steps left. You pretended to come over to help us with our luggage. What were you doing before? The proprietress said arrogantly that she was not in good health. Is poor health a reason for you to treat guests like this? It's really ridiculous. Or if you said sorry when you saw me and said you were not feeling well and couldn't help you, I would have accepted it. The couple really aren't suited to running a B&B, or rather they should hire some helpers. The two of them can only be bosses. The next day after checking out, we had to go to the pier to take a boat and take our luggage with us. The night before, the boss said he would help us book a scenic spot bus to take us. After the pick-up, I would rather spend money to take the scenic spot bus. The next morning the boss said he would give us a ride, but the prerequisite was that two of us had to walk to the dock by ourselves. My anger, which had already subsided, was instantly ignited again. Really, why are you so unwilling to do something like stepping on the accelerator when you're driving? What's more, from what I observed that night, there were only six of us in three rooms in the entire inn. Then the boss asked me for the phone number of our chartered driver. At this time, I really didn't want him to take us there, but the elder kept persuading me. I told him that he could go to the parking lot and I would find a driver to put the luggage away. The boss's service consciousness suddenly awakened and he said he would serve us well, my God. In the end, my three elders still walked to the pier by themselves. This boss is awesome. In the whole inn, only the boss's mother understood how to entertain guests. She always spoke to us politely. There was no service at all in the whole inn. Finally, I want to say that no matter how good the hardware of an inn is, if the service cannot keep up, it will ruin its reputation. B&Bs rely on word of mouth. Maybe the owner of this place is just doing a one-time business, so he doesn't care about the guests' feelings. In fact, even if the conditions of the inn are a little worse, the service is heartwarming and everyone will naturally accept the poor conditions.
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Price per night from:€26
Posted on Apr 7, 2025|Xiyan Two-Bedroom River-View Suite (Panoramic Floor-to-Ceiling Window, Exclusive Balcony)
Guest User
The room was a two-bedroom suite, relatively spacious, and priced at 533. However, the amenities and environment were completely unacceptable for the price. The sweaters and towels were yellowed, and the toothbrush was of such poor quality that it was comparable to a rural guesthouse (the kind that costs tens of yuan a night). The disposable slippers were as thin as paper and of extremely poor quality. The view from the window wasn't great either; there were at least four rows of rooms in front, and the river view wasn't good either. My friend booked a room for over 260 yuan a night, and the bed was less than 1.5 meters wide, not enough for a family of three, with one adult sleeping at the foot of the bed. The entire hotel had no ambiance whatsoever. Upon entering, there was the owner's cashier, and then the room. The owner's prices were close to 3 or 4-star hotel standards, but the facilities were similar to a rural guesthouse. Before staying there, I noticed that the owner would respond to any negative reviews. I think the owner needs to use feedback to improve and optimize the hotel, thereby enhancing its quality. In short, the amenities and environment were severely mismatched with the price.
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Price per night from:€21
Posted on Sep 30, 2026|Elegant Standard Room
Guest UserThe stay experience is excellent, highly recommended! The hotel facilities are complete, equipped with self-service washing machines and dryers, which greatly facilitates travel needs. The front desk staff is warm and thoughtful, professional and efficient, answer all questions, and the service experience is full. The bar prepared sweets, fruits and biscuits intimately, and the details were full of care. The comprehensive cost-effectiveness is very high, it is a high-quality choice for travel and accommodation, it is worth staying again.
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Price per night from:€22
Posted on Oct 8, 2022
Guest User
The room was clean, the old lady was warm and meticulous, and it was close to the nucleic acid detection point. The important thing was that the proprietress found the parking lot in her personal relationship. The car did not have to stop on the side of the road to avoid tickets and being scratched.
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Price per night from:€16
Posted on Oct 30, 2020
Guest UserThe environment and sanitation are as clean and comfortable as the pictures. They are very caring, especially the proprietress who is simple and enthusiastic and feels like an acquaintance next door! Overall it is great and worth staying.
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Price per night from:€15
Posted on May 10, 2024
Guest User
The river view room is nice and clean. The service is good. The river view room is nice and clean. The service is good. The river view room is nice and clean. The service is good. The river view room is nice and clean. The service is good. The river view room is nice and clean. The service is good.
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Price per night from:€24
Posted on Oct 11, 2025
Oubiyu
During the peak tourist season, a river view room was temporarily booked. The landlord and his wife went to the South Gate parking lot to help us with our luggage. They also helped us book the ferry ticket of Wujiang Gallery Tour boat. Thank you very much! The room is clean and tidy, the air conditioning temperature is moderate, it is very comfortable to sleep at night without turning on the air conditioner, the shower hot water is good, the bathroom has water, it is recommended to book a room with a balcony, it feels better.
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Price per night from:€15
Posted on May 7, 2022
杨The view outside the window is beautiful. Our things are left in the room. The landlord is very enthusiastic and found it and sent it for us. Thank you very much.
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Price per night from:€14
Posted on Apr 25, 2026
lo-cd
The hotel has an elegant environment, an atmosphere of decoration, and luxurious interior decoration. Convenient parking and free parking,
The quality of hotel service is high. We stayed at the hotel at 7 pm on April 24. At that time, the front desk staff smiled and served the whole process, responded promptly, and the service was meticulous. Whether it was check-in at the front desk or room service, they reflected professionalism and enthusiasm. The hotel offers a intimate breakfast buffet with a wide variety of meals and good quality.
The rooms are fully equipped, the rooms are clean and tidy, the bedding is comfortable, and the sound insulation effect is good, ensuring a good sleep quality.
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Price per night from:€21
Posted on Aug 8, 2022
向
In the ancient city of Zhangzhou, about 200 meters away from the entrance of Taohuayuan Scenic Area, you can see it when you go out, and you have food, which is very convenient. The rooms are also very spacious, clean and tidy, and the facilities are new. The car can hear the Taohuayuan Scenic Area Square for free, which is very convenient!
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Price per night from:€17