Spa hotels in Ashigarashimo District

This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!

Our stay at this luxury ryokan was simply magnificent in every aspect: the service, atmosphere, grounds, cleanliness, and the genuine care and attention to detail were all exceptional. From the moment we arrived, we were treated with the utmost reverence and attentiveness, making us feel like honored guests and part of the ryokan family. As Russian guests, we were particularly impressed by the thoughtful arrangements made for our comfort. A Russian-speaking concierge was provided for check-in and orientation, and our waitress had made special preparations to explain the nuances and flavors of each dish in Kaiseki cuisine to us in Russian – a truly considerate touch that greatly enhanced our dining experience. The ryokan's dedication to guest satisfaction extended beyond the expected. When we mentioned visiting a nearby museum (a mere 2-minute drive away), the hotel immediately offered us a complimentary transfer in a Mercedes S-Class. This gesture, like everything else, felt genuinely heartfelt and was provided entirely free of charge. The onsen (hot spring baths) were superb, and our room, along with the overall tranquil and authentic atmosphere, was perfect. This experience has left a profound and lasting impression; you will forever hold a special place in my wife's and my hearts. We would like to extend special and heartfelt thanks to AJARA and ROSA for their outstanding service and remarkable sensitivity to our cultural background and Russian language needs. Your efforts made our stay truly unique and deeply appreciated.

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good) The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned. The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed. Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage. Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.

Firstly,the hotel location was superb. Its just a short walk from Gora station. Convenient to go to Hakone ropeway,cable car, Gora park & air museum and there are few buses available. It has direct bus to Gotemba premium outlet as well. Secondly, there are many amenities in the hotel. When night fall or if its raining, you can stay in the hotel and not bored. There is library corner, comics corner, both public & private onsen, feet soaking area, firework area(outdoor), there are some boardgames available, snacks is provided at in the evening and night, drinks & ice pops available all day. Breakfast & dinner provided too. Thirdly, the room is decent and the bed is comfortable, so far the best bed I had among 3 hotels for my recent trip. I would definitely return and recommend to my friends if coming to Hakone again.

I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains. Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad. The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!

The hotel has a lot of history, though the facilities are average and breakfast is nothing special. However, the room was spacious. The views and location are excellent, right next to the pirate ship pier. Overall, it's convenient for getting around and sightseeing.

Positives 1. Large spacious and clean room. Certainly an upgrade from the smaller Tokyo city rooms we were in. 2. The medicinal tea bar was a hit with our group and an interesting touch to the hotel. 3. The public baths (onsen) were well maintained and clean. 4. The hotel provides yukata robes that you can change into. 5. Breakfast and dinner were decent and necessary judging by the limited number of eateries in the area. There is Gora Brewery just behind the hotel and a Daily Yamazaki convenience store just 1 min walk. 6. You can get to Gora Park in 1 min. Tips to get from Gora station to hotel and vice versa 1. Walking. The steep slope is really not for the faint hearted. 2. When you get off at Gora, hop onto the Tozan line from Gora and get off at Koen Shimo (1 stop). It is covered if you buy the Hakone Free Pass. From Koen Shimo, it is a straight walk to the hotel. Much easier than climbing the slope. 3. Hotel shuttle. From Gora station exit, turn right and you will see an underpass. Go through it and this is where the shuttle picks / drops. We didn’t manage to find out how to get the shuttle from Gora station, but from the hotel - you should book the shuttle in advance as it can get full especially during check out time.

Took my elderly parents here for a one night stay. We took the shuttle bus from the train station for 200 yen a person, but if I were to go again, I would opt for a taxi instead as the busses are small and can be hard to bring multiple pieces of luggage on. I thought both dinner and breakfast would be at the buffet, but the check-in receptionist said dinner was a traditional Japanese kaiseki meal. As my parents can be picky eaters with foods they are unfamiliar with, I asked to switch to the buffet so they can eat whatever they want. The room was large and had an a private open-air onsen bathtub. The shower next to the bath is a bit finicky as the water is on a timer. You have to press the lever every few seconds to get the shower running again. That day was chilly, so showering was a bit cold, but the onsen more than made up for that. We did not visit the public bath or the public onsen, so cannot comment on those. Yukatas are provided inside the closet in your room. Some guests chose to wear them everywhere inside the hotel, some did not. It is down to your personal preference. The dinner buffet was quite nice, with lots of Japanese and Western food and drink options, including alcohol. While we were out at dinner, the staff came into our room and laid out a futon on the floor in additional to the 2 twin sized beds. The breakfast buffet had somewhat fewer options, but it was still good.

I went on a two-day, one-night hot springs trip from Tokyo to Hakone! My boyfriend and I were looking for a casual, two-day trip, and we decided on Hakone, a tourist destination with great hot springs and fresh air. First of all, there's a train from Shinjuku to Hakone, so it was very accessible. And once we arrived in Hakone, we could take the opposite train to Goura Station, the station closest to our accommodation, which was incredibly convenient! We decided to spend the first day of our two-day, one-night stay entirely in the hotel's hot springs and spend the second day sightseeing. The accommodation is located deep in the mountains, so there's nothing nearby, and the slopes are incredibly steep, making walking around the area difficult. I highly recommend buying snacks and drinks at Hakone Station or a convenience store before departure. If you contact the accommodation upon arrival at Goura Station, they'll come pick you up at Goura Station by car. Be sure to take advantage of their free pick-up service! The accommodation offers an open-air bath and a private bath, both of which can be rented for one hour. I highly recommend it, but if it's fully booked and you can't make it, you can always use the indoor family bath! Please be mindful of the opening times, as all hotel guests use it. :) I used the open-air bath after dinner and then enjoyed the hot springs in the family bath around noon, when there were no other guests. The hotel room doesn't have a separate shower, aside from a sink and toilet, so you'll need to bring a towel, a change of clothes, and shower supplies before entering the hot springs! If you're visiting, be sure to include meal service! As I mentioned earlier, the surrounding mountains mean there aren't any amenities. If you pay extra for meals when making your reservation, you'll receive a clean Japanese menu for dinner and breakfast. The staff were very friendly, and the meals were very satisfying. They even laid out bedding in the room for you during meals. The hotel will also provide a car to nearby Goura Station upon check-out, so just let them know! Afterwards, I took a cable car from Goura Station and traveled around Hakone. I had a great time taking a hot spring bath to relieve my fatigue from the previous day, breathing in the fresh air, and touring to the top of the mountain. :) I definitely recommend Kiritaniso Hotel for your trip to Hakone.