【Important Announcement】We would like to inform you that ANA Crowne Plaza Kobe will undergo a façade beautification project to enhance the overall appearance of our property and improve guest experience. The construction work is scheduled to take place from 1 November 2025 to 30 September 2026.
During this period, certain areas of the hotel’s exterior will be under renovation. As a result, there may be some temporary inconveniences, including: Construction noise such as drilling at selected hours Restricted areas affecting access routes to and from the hotel and the operation of maintenance gondolas and maintenance work on the exterior balconies.
Directly connected to Shin-Kobe Shinkansen Station, ANA Crowne Plaza offers 8 dining options with views of Kobe City and Rokko Mountain. Free Wi-Fi is provided throughout the property.
We are pleased to announce the launch of a new direct shuttle bus service between Kansai International Airport(KIX) and ANA Crowne Plaza Kobe, operates two times a day, starting 19th July 2025.
The air-conditioned rooms at ANA Crowne Plaza Kobe feature a crisp modern style with bright whites and dark contrasts. A fridge, a minibar and a flat-screen satellite TV come with the room.
ANA Crowne Plaza Kobe is just 1 subway stop from Sannomiya Railway Terminal, at the heart of Kobe's exciting downtown area. Kobe Airport is 8 km away. To Kyoto it takes 30 minutes by Shinkansen train, and to Osaka only 15 minutes.
"Stayed on a refurbished executive floor, but the 'refurbishment' was really just a change in decor; the crucial hardware facilities, like the bathroom, were still old. The breakfast was absolutely delightful – a great variety and quite refined. I especially loved the sea bream chazuke and the hand rolls. The curry rice was also good, and they even had ice cream at breakfast, which made the kids incredibly happy!"
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
BBaiduheizhishiCleanliness: The room had bugs; I killed 3 on the first night.
Service: The service was very thoughtful. They helped carry luggage into the room and even set up the tatami. At check-out, they proactively helped take luggage to the front desk.
Facilities: It's a very old wooden house. You can't make loud noises at night, as it genuinely disturbs others.
Environment: It's very close to Arima Onsen Station, about a 5-minute walk, right in the center of the hot spring town. Overall, it's very convenient.
Hotel near Arima Onsen Hotspring, Kobe 34.2% of visitors choose this area
Price per night from:VND 7,577,609
9.6/10
Amazing
GGuest UserThis was our first stay, and we were greeted immediately upon arrival and received kind support throughout our stay, making us feel at ease. We enjoyed making marshmallow sandwiches over a campfire, riding on the swings, and watching the adorable sheep roaming freely on the grounds. Just outside the front door, we could see the sheep, and the children enjoyed feeding and petting them, giving them experiences they wouldn't normally have. The air conditioning in the guest rooms was comfortable, allowing us to relax in a warm space, enjoy the view outside, and sip wine. We would definitely like to stay again. Next time, I'd like to try the hot tub.
CCoCo.ChanelI booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
Hotel near Arima Onsen Hotspring, Kobe 34.2% of visitors choose this area
Price per night from:VND 16,160,135
9.4/10
Amazing
GGuest UserThe front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.
Hotel near Arima Onsen Hotspring, Kobe 34.2% of visitors choose this area
Price per night from:VND 11,814,552
9.4/10
Amazing
AAnonymous UserI booked a corner suite, and the room was huge with an amazing view. It had a massive jacuzzi, which was perfect for a relaxing soak after a day of shopping – I felt completely refreshed and ready to go again the next day! Though, I have to say, for Kobe, the price wasn't exactly cheap, so it really depends on what you're looking for.
During the day, there are malls and an Aeon supermarket around the hotel, but there are no convenience stores nearby at night, which was a bit inconvenient. So, remember to stock up before heading back to the hotel. I didn't book breakfast as it seemed to be a set menu, which I'm not a fan of.
Overall, it was a good experience. I'd definitely choose this hotel again if I come back to Kobe.
__WeChat27932****The hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.
CChanEdwinThe service of the staff is superb and way beyond expectation.
I noticed that the yugata for my wife is men’s size and my slipper is women’s size. I hope they can be more prepared on the suitable sizes to be available for guest.
The only thing I don't really like is the toilet room inside the Japanese style room. The wall paper has lots of stain spot, smelly and it is not quite comfortable to stay even for a short while to do your thing when you have a need.
Hotel near Arima Onsen Hotspring, Kobe 34.2% of visitors choose this area
Price per night from:VND 5,276,779
8.9/10
Very Good
SShenqideyanwoThis stay was in a Japanese-style room. The layout was conventional, not very spacious, and a bit dated, but the cleanliness was good. The hotel's two elevators are quite small, leading to long waits during peak hours, which is inefficient. Both breakfast and dinner were delicious and noteworthy.
The bathhouse is divided into public and guest-only sections: the public bath on the 2nd-3rd floors doesn't provide towels but has lockers; the guest-only bath on the GF floor offers hand towels but no lockers, so it's advisable not to bring valuables. Overall, the experience was decent.
The hotel's hillside location makes walking a bit inconvenient, but they offer a shuttle service to the station! You can call the front desk to book it!
Hotel near Arima Onsen Hotspring, Kobe 34.2% of visitors choose this area
Price per night from:VND 3,286,347
8.9/10
Very Good
GGuest UserThe food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup, and muesli. For drinks, there's hot/cold coffee, tea, milk, orange juice, and iced water. The hot spring in the hotel is magnificent – both golden and silver springs, a jacuzzi, a cold pool, and cold rice tea after the onsen. They even sell sake in vending machines! You can buy souvenirs right in the hotel, and the prices are reasonable. It's a 4-minute walk from Arima Onsen station and 6 minutes to the bus stop (which goes directly to Kobe). The value for money is perfect, and the staff really go the extra mile. The kimonos are beautiful!