Spa hotels in Kobe

This was our first stay, and we were greeted immediately upon arrival and received kind support throughout our stay, making us feel at ease. We enjoyed making marshmallow sandwiches over a campfire, riding on the swings, and watching the adorable sheep roaming freely on the grounds. Just outside the front door, we could see the sheep, and the children enjoyed feeding and petting them, giving them experiences they wouldn't normally have. The air conditioning in the guest rooms was comfortable, allowing us to relax in a warm space, enjoy the view outside, and sip wine. We would definitely like to stay again. Next time, I'd like to try the hot tub.

I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.

The front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.

Travel with family- kids and parents. The location is excellent, right next to the bus stop ( 1 min. Walk). easy to get around the little shopping street without much walking. 711 is right cross the street from the hotel. Staff are nice here, and helpful. The hot springs are good enough. Nothing fancy, not too big. Three hot springs - gold, silver. One outdoor hot spring. There are some activities - music, and performance during the night right next to the hotel. The hotel is next to the road, but you can’t hear anything outside. Very quiet and relaxing. Overall, good price for what you get.

I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.

The room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience. The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight. The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.

The hotel boasts an excellent location near the station, making it highly convenient. The service is attentive and thoughtful, while the dining options are outstanding. Rooms are clean and well-maintained, ensuring a comfortable stay. Highly recommended for travelers seeking quality and convenience.

This is a truly excellent hotel. It was exceptionally clean and the room was spacious. As I was traveling solo, I left the second bed completely untouched to make cleaning easier for the staff. The friendliness of the staff was also very impressive, and breakfast was superb. Many thanks to all the ANA staff for such a wonderful experience.

The food is absolutely delicious. Breakfast is healthy and varied: miso soup, curry, rice, omelets, potato salad, sausages, boiled potatoes and broccoli, succulent fried tofu and dried tofu, fish for grilling on a mini-grill, red smoked fish, and cherry tomatoes. There are also tasty pastries like croissants and cinnamon rolls – they don't skimp on butter and jams. Plus, yogurts, sweet fruits in syrup, and muesli. For drinks, there's hot/cold coffee, tea, milk, orange juice, and iced water. The hot spring in the hotel is magnificent – both golden and silver springs, a jacuzzi, a cold pool, and cold rice tea after the onsen. They even sell sake in vending machines! You can buy souvenirs right in the hotel, and the prices are reasonable. It's a 4-minute walk from Arima Onsen station and 6 minutes to the bus stop (which goes directly to Kobe). The value for money is perfect, and the staff really go the extra mile. The kimonos are beautiful!

Extremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.