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9.6/10
Amazing
CCoCo.ChanelI booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
Hotel near Arima Onsen Hotspring, Kobe 52.2% of visitors choose this area
Price per night from:PHP 11,767
9.4/10
Amazing
GGuest UserThe room was slightly different from the pictures, but it didn't affect our stay. The surroundings were truly beautiful, especially the colorful autumn mountain scenery right next to the hotel. The facilities were a bit old but still clean and hygienic. The older staff members were incredibly helpful; when we requested water delivery around 6 AM, it was brought to our room immediately. However, the younger staff seemed to lack a bit. We had luggage and told the front desk that we'd wait in the lobby for about ten minutes before taking the hotel's shuttle to the Hankyu bus station. We saw the shuttle arrive and leave twice, and we didn't have time to go out and stop it. It would have been great if a doorman could have held the car for us. This caused a delay of about 20 minutes. Luckily, we had plenty of time before our scheduled bus departure, otherwise, we would have been very anxious.
Hotel near Arima Onsen Hotspring, Kobe 52.2% of visitors choose this area
Price per night from:PHP 26,843
9.4/10
Amazing
GGuest UserTravel with family- kids and parents. The location is excellent, right next to the bus stop ( 1 min. Walk). easy to get around the little shopping street without much walking. 711 is right cross the street from the hotel. Staff are nice here, and helpful.
The hot springs are good enough. Nothing fancy, not too big. Three hot springs - gold, silver. One outdoor hot spring.
There are some activities - music, and performance during the night right next to the hotel. The hotel is next to the road, but you can’t hear anything outside. Very quiet and relaxing.
Overall, good price for what you get.
Hotel near Arima Onsen Hotspring, Kobe 52.2% of visitors choose this area
Price per night from:PHP 19,210
9.2/10
Great
GGuest UserA very good Glamping experience, the room was clean and comfortable, the staff were very polite and helpful. Dinner and breakfast were cooked by the staff in the room, and we enjoyed them in our room facing the beautiful view. Alcoholic drinks were also provided free of charge! Unfortunately we arrived too late and missed some activities. If I have the chance, I will definitely come again!
GGuest UserThe front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.
Hotel near Arima Onsen Hotspring, Kobe 52.2% of visitors choose this area
Price per night from:PHP 28,936
9.1/10
Great
GGuest UserThis is quite a traditional onsen hotel, featuring both 'Gold' and 'Silver' springs. Our one-night stay for five people, including two meals, cost a total of 5000 RMB, and we were quite happy with the value. Upon arriving at Arima Station by bus, you can call the hotel for a pick-up service. Check-in is at 3 PM, leaving plenty of time to explore the small town afterwards, but be aware that most shops close by 5 PM. The Kaiseki dinner wasn't particularly impressive, but it was definitely filling.
Hotel near Arima Onsen Hotspring, Kobe 52.2% of visitors choose this area
Price per night from:PHP 27,590
9.1/10
Great
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.
AAdrian Tan HxGood: The hotel is centrally located and offers excellent amenities.
Bad: Despite arriving at 10 a.m. after a red-eye flight, I was denied early check-in even though my room was already available. My luggage was placed in the room, but I was told to return at 2:45 p.m. unless I paid an additional 2,000 yen per hour for early access.
Bad: The room had a strong cigarette smell, which was very unpleasant.
AAnonymous UserFrom Osaka Uehommachi, go directly to Uozaki (Google Maps says ”no transfer” means you get off and change to the next bus at the same platform), then transfer to the Rokko Express (which offers a wonderful view and a unique experience). Get off at Island Center Station three stops later, and the hotel is right at the East Exit of the overpass. Bus No. 23 is located on the first floor of the hotel, reaching Kobe Mita in the city center in about 20 minutes. The stop is right in front of the Hankyu Department Store. There are also buses to Shin-Kobe, but they run less frequently. The bus to Kobe Airport is also on the first floor. Reservations can be made at the front desk, and there's a self-service ticket machine at the entrance. The earliest bus leaves at 6:23 AM, and the trip takes just over an hour.
There's a FamilyMart convenience store next to the hotel. We booked a terrace room, which had a large outdoor terrace. The hotel's Hama Onsen is open until midnight and features several large and small pools, including an outdoor area. It's a great place to soak after strolling through the streets.
YYangYannI'm so satisfied. There are both gold and silver soups. Although the facilities are relatively old, they are quite clean and there are very few people. I went there twice and no one could compare to the private soup treatment. The waiter gave various explanations in detail and patiently explained various things. The problem is that the heating in the room is really strong and even gets hot. I ordered a Japanese breakfast and the aunt set the table and explained how to eat it and let me eat it while it was hot. The room is really not small, and the Japanese style is very interesting. You can smoke in the room, and you can store your luggage at the front desk. One night at Arima Onsen is enough, and 2 nights is enough if you like to soak. The price/performance ratio here is very high.