Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jan 8, 2026|HOME 3
Yueyang ChenThis was the kids' favorite hotel during our 15-day trip to Japan. The mountain scenery is beautiful, it's very quiet, and the air is fresh. We had a lot of fun making a fire, cooking, and having a BBQ together. The house is well-maintained, clean, refreshing, and warm enough. The staff are all very friendly and always provide timely assistance. The hotel's paid shuttle service can take you to some nearby attractions, which is also very convenient.
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Price per night from:€330
Posted on Jul 26, 2025|Japanese-Style Room 5-8F, Non Smoking
CoCo.Chanel
I booked this hotel because it was touted as one of Asia's top 100 onsen hotels for 2025. However, apart from the hot springs being decent, every other aspect of the service was a massive letdown. To begin with, both the kaiseki dinner and the breakfast the following day were truly subpar. The room was dreadfully small. Furthermore, despite inquiring about kimonos (as there were none in the room) with both the front desk manager and a server, who assured us they would send them up shortly and even took our sizes, not a single kimono materialized by the time we checked out the next day. We paid over 7,000 RMB for a family tatami room for four, including breakfast and dinner. At this price point, anyone staying here is simply getting ripped off. There will absolutely not be a second visit, and I also sensed a certain unfriendliness towards Chinese guests.
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Price per night from:€726
Posted on Dec 27, 2024|[New Standard] East Wing・special Room "85 Square Meters"
Guest UserThe front desk service is very good. The room is very good, the floor-to-ceiling corner window has a beautiful view outside the window, the room facilities are very new, the room facilities are very complete, the room coffee and the refrigerator are very rich, the drinks are full, very considerate. The shampoo, conditioner and body lotion are all Bulgari, the experience is very good. They also thoughtfully prepared men's and women's skin care travel packs, which is very attentive. I would like to especially praise the staff of Hiroko-san who has been serving us since we received them during our stay. They are very enthusiastic, very attentive and very nice. The experience brought to us during our stay was very comfortable and very good. I look forward to meeting Hiroko-san again next time I stay.
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Price per night from:€379
Posted on Mar 31, 2026
Guest User
Our second stay was just as wonderful as the first. The hotel boasts excellent facilities, comfortable rooms, and a beautiful environment. From the balcony, you can enjoy views of Kobe Port Tower, the harbor, and the Ferris wheel. It's also conveniently located close to Nankinmachi (Chinatown) and Sannomiya.
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Price per night from:€166
Posted on Apr 14, 2026
Aotree
I don't speak Japanese, only a little English, so I was worried I wouldn't understand the check-in explanation. To my surprise, I actually understood it, and the staff member who explained everything was very thoughtful with their language. There's a shuttle service, and if you don't speak Japanese and want the driver to pick you up, you can ask for help at the Arima Town Tourist Information Center.
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Price per night from:€71
Posted on Dec 13, 2025
Guest User
A heartwarming and thoughtful mountain hotel experience.
This hotel stay completely exceeded my expectations. From the moment I arrived, I felt a deep sense of genuine hospitality – there was a dedicated shuttle service directly from the station to the hotel, saving me the hassle of dragging my luggage around.
The next day, I planned to explore the hot spring town at the foot of the mountain. The hotel proactively offered to store my luggage and deliver it to the station at the bottom of the mountain at the agreed time, completely freeing up my hands. The food was surprisingly delicious, with fresh ingredients and thoughtful pairings. The room was clean and comfortable, meticulously cleaned daily, and the common areas were also spotless.
The service throughout was attentive yet unobtrusive. From the shuttle arrangements to the luggage storage, everything was efficient and heartwarming. It's truly perfect for travelers planning a hot spring trip. I'll definitely choose this place again on my next visit.
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Price per night from:€196
Posted on Jan 11, 2026|Seaside Deluxe (Ocean View Japanese-Western Room With Terrace)
Guest UserThe hot spring is really big, and you can enjoy both the upstairs and downstairs pools for free. There's a shuttle bus to Sannomiya Station. The room views are absolutely stunning, perfect for couples. Breakfast was just okay, but overall, it's a great stay.
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Price per night from:€228
Posted on Oct 15, 2025
Guest User
You will love this hotel. When we arrive a hotel by car. The staff will help you parking and take off the luggage to your room. Everything in hotel is perfect the room with onsen is very nice.
The location very good if you stay this hotel you can walking to village area so easy
We suggest you to booking room including dining with on chef’s table
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Price per night from:€640
Posted on Jun 19, 2026
Guest UserExtremely satisfied with my stay! The service was excellent, the location was great, and the surroundings were beautiful. Being able to enjoy the hot springs was a huge plus. It was a very pleasant experience, and I'm looking forward to staying here again next time.
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Price per night from:€74
Posted on Jul 15, 2023
Asharon
The homestay is located near Xiwuzi Station. There are many foods around. Just by the sea, you can see the Akashihai Bridge. At night, the bridge is lit with lights, and the waves are heard during the day. The environment is good. The staff is also very good at serving. It is a group of young people who will help with luggage. Very lucky that night, the room was alone, otherwise it might be a bit crowded. The room will have a little taste.
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Price per night from:€86