5-Star Hotels in Xiamen

The hotel service was excellent, always responsive to our needs and going above and beyond to satisfy guests. No matter the time, they were always quick to assist. The service even started before we arrived on the island; hotel staff contacted us days in advance to confirm our needs during our stay, reminded us about the ferry tickets required for the island, and even helped us book them. After adding the concierge on WeChat, they sent us information about hotel and island activities, and could assist with advance bookings and ticket reservations. Upon arrival, the concierge met us at the pier and helped with our luggage. Any questions we had during our stay were answered instantly via WeChat. When we checked out, they even gave us a souvenir and helped transport our luggage back to the pier. Considering we had a lot of luggage, a staff member specifically accompanied us on the ferry, helping with our bags the entire way. The whole stay felt very warm and reassuring; it’s a hotel full of human touch. The hotel environment is very quiet, with an ecological park next to it. Walking through the park leads to the beach, and the coastline is beautiful and great for walks. A truly excellent stay!

Our stay at Crown was average at best, which was a letdown given our expectations. The biggest issue was the room. We specifically booked an ocean view, but what we got was mostly a city view with just a tiny sliver of the ocean in the distance. That was really disappointing and not what we paid for. On the positive side, the housekeeping staff was wonderful—attentive, kind, and took great care of us throughout our stay. Unfortunately, the rest of the staff didn't leave the same impression. Overall, we found the general service to be not friendly, but not unfriendly, which was surprising for a first-time visit. I don’t know. I prefer whenever I go to hotel to see people friendly when you walk in especially after a long trip. Especially whenever you pay somewhat of a premium price for the hotel All in all, it wasn't a terrible stay, but it didn't live up to what we hoped for.

I'm reviewing this after getting back from overseas. If you need a hotel near the airport, this is absolutely the best choice. For an early flight requiring me to be there by 6 AM, the hotel informed me there's a shuttle bus at 5:50 AM. The room was clean, tidy, and very spacious. I've stayed in many airport hotels worldwide, and this one is definitely among the top. I forgot to take photos, so I'll just end this review with a picture of me wearing the hotel slippers on the plane. I would definitely choose this hotel again if I have another early flight. Wishing them continued success!

8/10 – A very good stay with some room for service improvement Overall, we had a very pleasant stay at InterContinental Xiamen. The hotel is impressive, the facilities are good, and our upgraded Premier Sea View room was comfortable with a beautiful view. We particularly appreciated the hotel taking our feedback seriously and making an effort to improve our experience. There were, however, a few service inconsistencies during the stay. Communication regarding our room request could have been more responsive, and we also encountered an interaction with a restaurant management staff member that did not reflect the level of courtesy and professionalism we normally associate with InterContinental. What impressed us was the way the hotel responded after our concerns were raised. The situation was handled professionally, and the effort made to ensure the remainder of our stay was comfortable was genuinely appreciated. Overall, a good InterContinental property with strong potential. With slightly more consistency in service and attention to guest interactions, it could easily become an excellent one. We would be happy to return. Rating: 8/10.

My stay at the Novotel Xiamen Central was beyond expectations! The front desk staff were incredibly attentive, check-in was super fast, and they even proactively told us about the hotel's recreational areas. They patiently answered all our questions, which was really pleasant. The lobby and public areas are filled with lush greenery, beautifully maintained, making you feel instantly relaxed the moment you walk in. It definitely doesn't have the dull atmosphere of a typical business hotel. There's also a pool table in the recreational area, which was perfect for passing the time after playing with friends before heading back to the room. The room itself was clean and tidy, the bedding was comfortable, and the overall vibe was relaxed and not at all stuffy. The location is also convenient for getting around, suitable for both business trips and short getaways. I'll definitely consider this place again next time I'm in Xiamen. Highly recommended!

The location is great, with bus and subway stations nearby. It's also not far from the SM business district, just a 10-minute walk. The airport is a short drive away, and they even offer free airport pickup, which makes getting around so much easier! The service is what you'd expect from an established five-star hotel. The front desk staff are polite and professional, and they respond quickly to any requests. Their attention to detail is very heartwarming. The hotel lobby is grand and tastefully decorated, and the guest rooms are clean and well-soundproofed. The pool and gym facilities are comprehensive, and there's a buffet on the first floor. Highly recommended!

The room had a large bed and a small bed, which was enough for our family of five (2 adults and 3 children). The environment was elegant and the soundproofing was good. There was also a mini-fridge in the room, perfect for storing fruits and drinks. The kids loved the pool downstairs. The only downside was the TV; it wasn't connected to the internet, so we couldn't choose what we wanted to watch. The hotel's location is excellent, with many attractions nearby, making it convenient for shopping and dining!

Our stay exceeded expectations, and the experience was fantastic! The room was clean and tidy, the bedding was soft and comfortable, and the hygiene was impeccable. The duty manager, Frank, was warm, polite, and responsive. The location is great, making it easy to get around. Overall, it offers excellent value for money. I'll definitely choose this place again next time I'm in town. Highly recommended!!

The hotel has a simple yet cozy decor. The hot water supply is ample with good pressure, making for a very comfortable shower. The soundproofing is excellent, so it's very quiet at night. It's conveniently located near Baolong Yicheng and Wanda Plaza, making daily life easy. Highly recommended.

Le Méridien Xiamen Garden View Balcony King Room Stay Review: A Healing Retreat Amidst a Full House The sky had already darkened upon arrival. Winding our way up the tree-lined paths of Xian'gueshan Mountain, the air gradually became moist and cool. It felt like a magical escape from the bustling, humid city, into a 'city oasis' nestled in the mountains. The moment I opened the room door after checking in, the fatigue from the journey instantly melted away. Room | A Mountain Holiday Opened by a Courtyard The room felt very spacious, with a layout of about 40 square meters that was just right. What surprised me the most, naturally, was the exquisite private balcony. Le Méridien's room types each offer different views, and I chose the garden view balcony room specifically for a quiet, relaxing stay. After all, in a mountain setting surrounded by dense vegetation, a few insects are perfectly normal, and the garden view neatly sidestepped that issue. Opening the window in the morning, the lush green central courtyard came into view. Instead of the city's hustle and bustle, I heard the crisp, pleasant chirping of morning birds and the sweet, fresh air blowing from the mountains. I couldn't help but close my eyes and take several deep breaths. Returning to the room in the evening, I lay on the balcony chair, clearing my mind, sipping an iced cola while enjoying the mountain breeze—this is exactly what a vacation should be like. The room's hardware can be summed up in two words: solid and reliable. Beyond being clean and tidy, the 'rainforest' shower's stable water pressure and temperature were truly impressive. The hotel also thoughtfully implemented a dry-wet separation in the bathroom, completely eliminating the awkwardness of worrying about splashing the toilet while showering. The experience was very comfortable and smooth. The bedding, as always, maintained Le Méridien's high standards, soft, fluffy, and supportive, allowing me to sleep soundly until I woke up naturally. Environment | French Romance Hidden in the Mountains If the guest room brought surprise, then the entire hotel environment was stunning. Le Méridien Xiamen's location is meticulously chosen, nestled charmingly on the mountainside of Xian'gueshan. The overall architectural style leans towards a resort villa, so secluded and tranquil that it doesn't feel like it's in the bustling downtown area of the island. Compared to many coastal hotels that face the humidity and noise of sea winds, the mountain landscape here truly provides another level of spiritual enjoyment. The hotel's artistic atmosphere, from the corridors to the public spaces, everywhere you can feel the unique imprint of French aesthetics. Whether it's the artistic flair of the chandeliers or the fragrance in the lobby, everything constantly reminds me that I'm staying in a stylish Le Méridien. The dense vegetation surrounding the hotel makes it feel like living in a natural oxygen bar. A morning jog in Xian'gueshan Park, enjoying the pleasure of sweating freely in the mountains, is a unique experience that you can never feel in a hotel gym. Service and Details | Thoughtfulness Hidden in Every Detail The staff, from the front desk to the concierge, maintained a perfectly measured, welcoming smile. During check-in, the front desk lady patiently asked about my preferences. Knowing that I valued privacy and quiet, she specifically helped arrange a room set apart from other guests on the same floor, handling everything gently and efficiently, which was truly heartwarming. The hotel also provides a free shuttle bus service down the mountain, making it convenient to travel to the Seaworld shopping center and Dongdu Ferry Terminal. On weekends and holidays, there's even a free shuttle bus connecting to popular attractions like Zhongshan Road and Baicheng Beach. One evening, a guest was inconsiderately skipping rope upstairs; after calling the front desk, they responded immediately and resolved the issue quickly! Truly commendable! Conclusion On the day of check-out, the morning sun still gently warmed the garden view balcony, as if possessing a magic that made me reluctant to close the door and leave. To be honest, I've stayed in many hotels, but rarely have I felt such a pang of reluctance upon departure as this time. It embodies the entire mountain forest, yet never strays from the human world, truly interpreting the beautiful realm of 'hidden in the bustling city, yet nestled in the mountains.' If you long for a tranquil vacation experience, listening to the wind on the mountainside, then Le Méridien Xiamen's Garden View Balcony King Room is definitely worth unlocking!