Xiamen Hotels with Bars

I really want to write a thorough and positive review. Upon arrival, I was immediately touched by their welcome amenities. The welcome tea was served with Minnan-style Juhong Cake and seasonal lychee cold brew tea, which was delicious, very authentic, and instantly put me in a holiday mood. The hotel's overall environment is beautiful. Considering its price and facilities, I think it offers excellent value for money. The entire space is quiet, relaxing, and not crowded, perfect for unwinding on a weekend. What I want to praise most this time is the hotel's service. Every staff member was incredibly enthusiastic, professional, and genuinely cared about the guests. Especially my butler, Sisi, and front desk staff, Lina. During meals at the hotel, if we were not satisfied with a dish, they would proactively offer to replace it, or even directly cancel the order without any excuses, which made us feel incredibly comfortable. During our stay, we experienced the hotel's rich activity offerings, including workshops on tea ceremonies, cocktail making, yoga, and more. This time, I participated in a yoga class and a cocktail workshop, and both experiences were excellent. Additionally, I enjoyed the complimentary wet sauna and used the swimming pool. The pool is truly beautiful, and with Xiamen's great weather these past few days – blue skies, green trees, and sparkling water – it was easy to spend a whole afternoon there. The room was also very comfortable, and the bedding was exceptionally good for sleeping. Since three of us girls were traveling together and wanted to stay in the same room, the staff thoughtfully added a sofa bed, making our stay even more convenient. I really liked the room's balcony, which directly overlooks Wuyuan Bay Yacht Harbor. On a clear day, looking at the sea, yachts, and blue sky, it truly feels like 'you're in Xiamen, yet you feel like you're in an overseas resort hotel.' Room service was also very meticulous. The room was tidied impeccably every day, and the turndown service was very ceremonial. The collaboration details between the hotel and Lululemon surprised me; not only were there well-designed, thoughtful reminder cards, but also a sleep-inducing fragrance spray. A little spray before bed slowly helps you relax. My biggest impression from these past few days at Qishang is that it is a resort hotel that truly allows you to slow down. Although still in Xiamen, it feels like you've left the city and entered your own holiday rhythm. Thank you to all the staff for your care over these past few days; every detail showed thoughtfulness. This was a very pleasant stay, and I highly recommend it. Next time I come to Xiamen, I will definitely return.

I've always had a good impression of Conrad, but the service at Conrad Xiamen this time was really disappointing. I checked in on August 5th and 7th. On the 6th, I pressed the 'do not disturb' button. In the afternoon, I received a call asking when I'd like my room cleaned. I gave them a time, and then shortly after, I got another call asking the same thing. I don't understand the point of the 'do not disturb' sign or the first call. Around 8 PM, a staff member brought me a complimentary sweet soup, and when I asked why I hadn't received it the night before, she said they were too busy. That evening, I complained to the front desk. The next day, when I checked out, the lobby manager, Ms. Shen (2459), told me that as a resolution, they would refund a small portion of my room fee and waive the dining expenses during my stay. I then left the hotel. On the way, I received a call from Trip.com, saying that for the hotel to refund a small part of the room fee, I would need to cancel my order, which meant I wouldn't be able to leave a review. I disagreed. Afterwards, as shown in picture two, Ms. Shen called me three more times. There was no apology or intention to improve service; she just wanted me to compromise. In the last call, she even started by saying that my 2000 deposit hadn't been refunded, trying to threaten me into compromising and canceling the order. She also constantly interrupted me. I told her I would complain about her as well and hoped someone else would respond to my two complaints. On the evening of August 8th, as shown in picture three, a woman claiming to be from customer relations called. I was unable to take the call at the time, and she promised to call me back the next day. Now it's the third day, and I still haven't received a call. I feel that the hotel has no sincerity or intention to resolve the issue, which is why I'm writing this negative review. Separately, the Hainanese chicken rice from room service was also very bad. The chicken was dry and fishy, and even the rice tasted like it was from yesterday. At the hotel's Michelin-recommended Chinese restaurant, Luchenxuan (2026), I ordered a Boston lobster mapo tofu. It wasn't spicy, numbing, fresh, or fragrant; it was bland and had a beany taste. When the waiter asked for my feedback at checkout, they immediately waived the charge for that dish. At least the restaurant service was acceptable, but the service from the front desk and customer relations department is completely unworthy of a five-star hotel.

This is a very good hotel. It is right next to the shopping mall, so restaurants and coffee shops are everywhere. We really appreciated the friendly front desk staff getting us an upgraded room. It is spacious, cleaned, comfortable, and fully stocked with everything we need. We love their long and cleaned pool. It’s perfect for lap swimmers. Definitely we will recommend this hotel to our friends and family.

The room was quite spacious, clean, and tidy. The service was excellent, and the breakfast was a thoughtful touch! The evening environment was very quiet and clean too! The facilities were comprehensive, they helped with taking photos, and were great with kids! They even helped push the stroller when we left!

The room was quite clean, with a good separation of wet and dry areas, and the toilet was fully automatic, which was great. The hotel incorporated a lot of new technology, with each room equipped with a Tmall Genie. The location was also quite good, within walking distance to the beach and Zengcuo'an.

Our stay at Langham Xiamen was excellent overall! I have to commend the housekeeping; the room was spotless, and the bathroom and bedding details were meticulously handled. The room's amenities are top-notch, and the bedding quality is fantastic – I especially loved their large square pillows. Although the twin beds were a bit small, similar to those in Southeast Asian tourist cities (around 1.15m), the overall room size was generous, making it suitable for both business and leisure. Room service was prompt and discreet. It truly lives up to its reputation as a classic British brand. Special thanks to Ms. Cheng Lin, the Guest Relations Manager. Her service was incredibly thoughtful. She remembered me and my child when we saw her at the lobby lounge during afternoon tea, and again at checkout, even recalling my car entry issue. I will definitely stay here again. The only minor drawback was being assigned a street-facing room. The window's soundproofing wasn't great, and I could clearly hear traffic noise late at night. Light sleepers might want to request an inner room in advance when checking in. Otherwise, everything else was impeccable.

An ideal choice for families with young children, with impeccable attention to detail and unbeatable convenience! This stay truly exceeded our expectations! First off, the room was incredibly spacious. What impressed me most was the separate wet and dry areas in the bathroom and bedroom – after putting the baby to sleep at night, we could comfortably wash up and pack our bags without worrying about disturbing them. This design is so thoughtful for families with kids. The hotel amenities are also quite comprehensive. Not only is there a bathtub, but also a private pool, and our child absolutely loved playing in the water. Even better, the hotel is super close to the beach, just a few minutes' walk away. Taking the kids to explore the beach and dig in the sand was incredibly convenient, and going back and forth multiple times a day was no problem at all. Breakfast was also plentiful and delicious, satisfying both adults and children. All in all, it was an impeccable and delightful trip. Highly recommended with five stars, we'll definitely be back!

To the Management of Hilton Xiamen Panji, We are Mr. Huang and Ms. Zhang, recent guests at your hotel. Our stay coincided with our birthdays, and what would have been a normal experience was transformed into a succession of delightful surprises and heartfelt moments, thanks to your team's extraordinary attentiveness and hospitality. We are writing this letter to express our sincere appreciation and gratitude to Ms. Ke from the Reservations Department and all the staff who quietly served us. We sincerely apologize for not being able to remember the names of all the frontline colleagues, as there were so many of them. However, we genuinely noticed and appreciated every detail of your professional, enthusiastic, and meticulous service throughout our stay. From the very beginning of the reservation process, Ms. Ke from the Reservations Department demonstrated exceptional professionalism and a keen sense for service. She carefully noted our birthday information and thoughtfully planned ahead, leading her team in preparing a exquisite birthday cake, accompanied by warm and considerate arrangements. This created a cozy and special birthday atmosphere for us. This genuine sincerity and exclusive hospitality made us feel incredibly warm while away from home, and it gave this birthday a particularly precious sense of occasion and unforgettable memories. Throughout our stay, the entire service team was highly responsive and showed a humble attitude. Whenever we had a request, we received prompt feedback and appropriate action. Every need was addressed, and every detail was taken care of. From Ms. Ke's meticulous and attentive follow-up throughout, to the polite, proper, and thoughtful daily service from every on-duty colleague, every detail showcased professional standards, truly embodying the essence of high-end service that makes guests feel at home. Your hotel team practices its original commitment through action and demonstrates quality through detail. Ms. Ke's careful coordination and the enthusiastic efforts of all service staff perfectly embody Hilton Group's core values of hospitality, ownership, acting with urgency, and teamwork. This deeply conveys the brand philosophy of 'filling the world with the light and warmth of hospitality.' It not only fully demonstrates the professional standards and service style expected of a five-star hotel in Xiamen but also adds to the allure of Xiamen as a popular tourist city with its high-quality service. This stay was an exemplary experience. We are not only left with an excellent impression of Hilton Panji, but we will also officially submit our commendation to Hilton Hotels Group headquarters to provide honest feedback on this quality service experience to the group level, heartily endorsing your team's professional performance and warm service. Excellent service creates a lasting brand memory. In the future, we will continue to trust and prioritize Hilton properties, and we will also share and recommend this outstanding experience to our friends, family, and colleagues. We sincerely wish Hilton Xiamen Panji continued progress, enduring reputation, and that it remains an industry benchmark through excellent service, continuing to write the brand's glory. Commended by: Mr. Huang, Ms. Zhang April 25, 2025

I had high expectations for Le Méridien Xiamen, a high-end Marriott property, especially after booking the One-Bedroom Villa Suite 1101. However, my experience was deeply disappointing. First, there were hygiene issues. On the first night, I found a bug while dining in the restaurant. Later, I discovered a dead insect in the downstairs bathroom of my room. When I called housekeeping, I also realized the doorbell was broken. For a high-end hotel, this level of hygiene and facility maintenance is simply unacceptable. The most egregious issue was the guest room security. Due to the broken doorbell, the hotel said they would arrange for repairs. I understood that equipment needed fixing and was willing to cooperate. However, the next day at noon, while I was taking a nap in my room, I suddenly heard noises outside. When I opened the door, a male maintenance worker had already entered the room area and set up a ladder near the stairs, ready to start repairs. Throughout this entire process, I received no phone call, no text message, no email, and absolutely no form of consent was requested. Both I and my companion are female, and we were genuinely shocked and felt extremely unsafe. We had to demand that he leave immediately. To this day, I wonder: Does the hotel allow non-emergency maintenance staff to enter an occupied room without the guest's knowledge? How does such a procedure ensure guest privacy and safety? Beyond that, the front desk service was also disappointing. One evening, I wanted to inquire about a specific dish I had ordered via in-room dining for lunch, just to know which restaurant it came from. The front desk repeatedly insisted I show the order receipt and made no effort to help me look it up. As we tried to find the consumption record, the staff even walked away directly, leaving us stranded at the front desk, showing a complete lack of service awareness. Later, at the Chinese restaurant, I first tried to order baby lobsters, but was told they were unavailable. I switched to green crab, waited a while, and was told that was also unavailable. I then changed to mud crab, and again, it wasn't available. This happened three times in a row, with each unavailability communicated only after a long wait. In the end, I had to settle for yellow croaker. The food tasted good, but the overall dining experience was very poor. After dinner, I went to the executive lounge. There was almost no proactive service, and the staff were chatting loudly, completely undermining the quiet and professional atmosphere one expects from an executive lounge. My impression from this stay is not that just one aspect was flawed, but that there were significant shortcomings across hygiene management, room maintenance, security management, front desk service, F&B operations, and executive lounge service. Specifically, the incident where a male maintenance worker was arranged to enter an occupied room without guest consent is what I found most unacceptable. Equipment can break down, but a hotel should never disregard a guest's fundamental right to privacy, security, and information. I hope the hotel thoroughly investigates this matter and provides a formal explanation. I also hope other guests, especially female guests, are aware of this.

The hotel environment is impeccable, with spacious public areas and beautiful birdsong and flowers. Perched on a hill, I was woken up every morning around 5 or 6 by the chirping of various birds. It's about a 15-minute walk to Xiamen University and Putuo Temple, though it's uphill and a bit tiring, but taxis are quite convenient. The room was also very large, with a bedroom offering a distant view of the rooftops of Xiamen University. All in-room facilities were well-equipped. While I wouldn't delve too deeply into the cleanliness details, it was acceptable, but the sound of water running from the rooms above or next door was particularly noisy. The service was excellent, with prompt responses to all requests! Overall, I was satisfied, with one exception: the breakfast was too basic. It felt like it cost less than five yuan to make, truly the most perfunctory breakfast I've ever had in decades of staying at hotels. We ended up ordering takeout for the kids for both days, so I don't think it's worth booking a rate that includes breakfast. I'd like to offer a suggestion to the hotel: with such a great location and environment, it should strive for perfection by putting more thought into improving the breakfast. For tourists, a hearty breakfast is truly important. If a buffet isn't feasible due to cost-cutting, at least the set menu could be more varied, instead of just offering a bowl of congee and one or two pre-made buns every day, which is quite unappetizing.