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9.1/10
Great
GGuest UserThe hotel was in an excellent location withing walking distance to the City Hall, Eaton Center and other attractions. The Deluxe room had great views of the surrounding buildings. The room needed bit of cleaning which was promptly addressed. The a-la-cart breakfast included in the room rate was very good.
Hotel near Downtown Toronto, Toronto 88.8% of visitors choose this area
Price per night from:TWD 7,643
9.0/10
Great
Bbethzhang1Overall, the room was good; however, housekeeping wasn't proactive and only came when called. The facilities were a bit old, and the closet with the ironing board couldn't accommodate longer clothes.
MMatt88Totally disappointed. We were visiting my son in Toronto. I stayed with my son. My sister and her friend stayed at Royal York mainly for the location and history. I seldom travel in North America because hotels are just too expensive. I favoured Asia much more. We had lunch at the restaurant. There were 5 of us. Services were very slow. One of us ordered steak and eggs for lunch. Steak came with no eggs. The server brought eggs later with no apology. We ordered coffee. Coffee came with no cream and sugar. Oh well.
The final night of our stay i had dinner with 2 of my old friends and we went back to lobby bar to meet my sister for a drink. We were seated and there was no server to be seen. When we raised our concern to the manager Karen, she promptly asked us to leave even though we told her we were hotel guests. She intended to embarrass me in front of my friends. It was a first time I got kicked out of bar without even drinking. So we moved across the street to a nice local bar. We were seated and served a bottle of wine at half of the price. I would like to have Fairmont to provide a response from Karen for the reason for kicking us out.
So our destination was Montreal and we chose Queen Elizabeth Fairmont. We learnt from Royal York. We avoided the food and beverage at the hotel.
I am a seasoned traveler and a Diamond member at Trip.com. This is probably the worst experience I have had in last 10 years of travelling worldwide.
I will definitely avoid Fairmont from now on.
Hotel near Downtown Toronto, Toronto 88.8% of visitors choose this area
Price per night from:TWD 6,460
9.0/10
Great
CcereneeeeeeeNovotel Toronto Centre has an excellent location- 8 to 10mins walk from Union Station, St Lawrence market, 5 mins to Berczy park. No Frills is also just next to the hotel, very convenient to get urgent stuff or snacks. There is also a whole stretch of restaurants and pub just right opposite of it.
Staff are friendly, amenities are complete. The room is rather spacious, modern, clean, and with enough lighting. I especially like their shower stall (I'm not a bathtub person) with good water pressure for both the rain shower and shower head..
GGuest UserThe front desk staff were incredibly friendly and welcoming, which immediately made us feel at ease. During the Christmas period, the hotel even offered complimentary hot chocolate and churros, which was such a lovely festive touch and really added to the atmosphere.
The facilities were excellent. There is a 24-hour gym, which is very convenient, and the swimming pool stays open until 10pm or 11pm depending on the day. Towels are also provided at the pool, so you do not need to bring your own, which is always appreciated.
Overall, the staff were warm and attentive, and the hotel had a genuinely welcoming and festive atmosphere. We thoroughly enjoyed our stay.
Hotel near Downtown Toronto, Toronto 88.8% of visitors choose this area
Price per night from:TWD 7,874
8.9/10
Very Good
GGuest UserThe stay in Canopy was good overall - The hotel was quiet and clean. The wifi was good. Also, close to a metro station of Sherbourne. The staff at this hotel were very friendly and prompt to address the requirement I need.
Our room type was ”two queen beds room”, it's adequate in size with a clean and bright, minimalist swedish design that i found quite appealing. i must admit i was a little disappointed by the lack of any view - just the windows of the neighboring apartment building. My favorite amenities were the drawer refrigerator, which was big enough for putting the stuffs what we bought but of course there are your standard amenities too - espresso maker, electric tea kettle. I should also mention that there's a glass bottle available for water that you need to fetch out in the lobby of the floor, where the water dispenser is. It's no inconvenience at all but it's environmentally friendly.
Kkimi_cheThe Shanghai auntie at the front desk was so kind and let us check in early. The service was incredibly attentive, and the breakfast was absolutely delicious. The restaurant service was fantastic, especially the bacon and potato hash. The hotel is located right in the heart of Toronto, making it easy to walk to all the popular attractions. Plus, there's a big supermarket on either side of the hotel.
GGuest UserWhen it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On Trip.com, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in trip.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our trip 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.