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9.7/10
Amazing
CCallum TAn overall enjoyable stay at the Ritz-Carlton Amman, but there’s certainly room for improvement.
Pros:
- Rooms are enormous, and incredibly comfortable, with a good modern TV that allows streaming from your phone and a lovely rain shower. This really is the major highlight.
- Legend’s bar is very fun. Cocktails may be a bit lacklustre, but the massive screens, live music, and golf and racing simulators more than make it a great bar.
- The Lebanese restaurant was delicious, and definitely a great choice for dinner.
- Breakfast when available is very solid but not amazing (see the cons for more info).
- Hotel location is far from downtown, but next to all the other major hotels with good access to restaurants.
- Staff are courteous and helpful for the most part.
Cons:
- The breakfast restaurant is far too small for the size of the hotel. I had breakfast paid for, but missed it twice due to the restaurant being full. This really needs to be amended because the hotel itself was not even full. If you cannot attend the capacity of your hotel, this is a deep issue. Breakfast was solid, but still it was small compared to other 5 star establishments.
- New Year’s Eve was due to be the highlight of our stay, but we were left massively underwhelmed. We booked a table at Roberto’s, but despite being seated by 22:20, it took until 23:00 to get our appetisers, and we had not even had our main courses by the time the New Year came. This is unacceptable.
- A small but necessary point, in general the cleaning was fine, but one day we returned to the hotel at 16:40 to find we still had not had our room made up. We had to request this. I expect far more from a 5 star establishment, and the fact that I’m not sure we would have received a cleaning without our request is concerning.
Overall, I’m happy with my stay. I still think the Ritz-Carlton Amman is probably the best hotel choice in Amman, but it leaves a lot to be desired. My review and rating reflects how I feel based on competing hotels in the area.
GGuest UserThe staff were cheerful, the service was great, and the cleanliness was excellent. The rooms were comfortable. The breakfast was excellent and delicious. Thank you for a wonderful stay. The only minor inconvenience was having the sink in the room instead of the bathroom, which wasn't very comfortable or practical.
Hotel near Al Abdali, Amman 100% of visitors choose this area
Price per night from:£159
9.6/10
Amazing
AAnonymous UserIt was a wonderful hotel. The area is safe, and there are supermarkets and easy places to eat nearby, making it very convenient. The best thing about it was that there was free laundry (you could even use liquid detergent for free). The views from the pool and rooftop were amazing, and the night view was also beautiful. The gym was easy to use. The staff were all very kind, and I had a very pleasant stay.
GGuest UserThe hotel's location is great, not far from the JETT bus stop, making it convenient for trips to Petra. The hotel is integrated with a shopping center, with a large supermarket on the ground floor and fast food options on the third floor.
GGuest UserDuring my business trip to Amman, I stayed at the DoubleTree by Hilton Hotel & Residences and had an excellent overall experience, deserving a five-star rating.
Prime Location: The hotel is situated in Amman's central Sheikh Zayed area, surrounded by a vibrant commercial atmosphere, making it incredibly convenient to reach business districts or historical attractions.
Warm and Attentive Service: The front desk staff were professional and efficient, quickly handling my check-in and clearly explaining the hotel's facilities. Room service was also very prompt.
Comprehensive and Thoughtful Amenities: I stayed in an apartment-style room, which was incredibly spacious. It featured a fully equipped kitchenette and a separate living area, making it extremely convenient for long-term stays or families.
Good Dining Experience: The breakfast offered a rich variety, balancing both international and local flavors. The lobby lounge was a comfortable spot for meeting clients or enjoying a drink.
Overall, this DoubleTree hotel perfectly blends the convenience of a business hotel with the comfort and freedom of apartment-style accommodation, making it a reliable and welcoming choice for business or leisure travel to Amman.
WWorld Solo TravelerThe hotel is amazing , very clean everywhere , I disliked that they don’t have reserved areas for smokers everybody smokes anywhere they feel is a good spot for it , not thinking in people that we don’t smoke including little kids , it will be nice if they enforce smokers to smoke on designated areas and not inside restaurants and bars , I ate at 5 de mayo restaurant ( as a good Mexican lol ) not well convenced that I was going to find good Mexican food , I was wrong I gave my congratulations to the stuff and chef the food was amazing and so the drinks , I drank a Paloma a typical Mexican drink base with tequila , squirt ,grapefruit juice , lime juice over salty ring glass , Tequila used on my drinks was Don Julio , All stuff from valet parking to receptionists and in general were super friendly I definably recommend this hotel if you are visiting Amman Jordan or
MMR101Great stay with excellent service I recently stayed at the Mövenpick Hotel Amman and was thoroughly impressed with the level of service and overall experience. From the moment I arrived, the staff were welcoming, attentive and always ready to help with a smile. The reception team were efficient at both check-in and check-out, making the whole process smooth and hassle-free.
The room was well-appointed, clean and comfortable, offering a great blend of modern amenities and a relaxing ambience. I particularly appreciated the quality of the bedding, which ensured a restful night's sleep. The housekeeping team did an exceptional job of maintaining the room throughout my stay.
Dining at the hotel was also a pleasant experience. The breakfast buffet offered a wide selection of international and local dishes, all freshly prepared and beautifully presented. The restaurant staff were courteous and attentive, making the dining experience even more enjoyable.
The hotel's location is another strong point - convenient for both business and leisure travellers. In addition, the facilities, including the fitness centre and swimming pool, were well maintained and added to the overall positive experience.
Overall, the Mövenpick Hotel Amman is an excellent choice for anyone visiting the city. With its exceptional service, comfortable accommodation and convenient location, it certainly lives up to the Mövenpick standard. I would be happy to stay here again and recommend it to others.