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9.0/10
Great
FFashion_PotatoI stayed at the Westin the night before my flight because I didn't want to panic about getting to the airport on time. I'd heard Westin is good quality and the location really is so convenient so I splurged. I kind of wish I hadn't. The room was very basic. The shower was nice, but there was nothing about my stay that made me think ”worth every penny!” Especially since they charge for internet.
Good things: the staff are delightful although they definitely seemed understaffed and a bit stressed. The rooms are very clean and the bed was very comfortable. It's AT the airport and so easy to navigate! I asked for some extra water and they brought a lot. The room service food was so good.
Meh things: the carpet made me super glad I brought my own slippers. It didn't seem dirty, but something about carpeted hotel rooms are kind of icky. The coffee cups were all paper and I just felt like I was making a lot of trash when all I wanted was evening tea and morning coffee.
Boo things: not even an hour of free wifi? Just straight up ”pay 18 extra dollars on top of the hundreds for a basic room so you can tell your family you arrived ok and make sure you know where to go at the airport tomorrow.” I don't know, I'm not a business guy but it felt very cheap and petty.
GGuest UserThe hotel service is very good. They also upgraded my room type. The room is very clean and the surrounding is very quiet. The brother and sister at the front desk are very considerate. Because I don’t speak English very well, he even used his mobile phone to translate for me. It’s very heartwarming. Recommended.
GGuest UserWhat I like:
(1) Tea/Coffee available 24 hours, breakfast is simple but enough choices, egg, sausages, waffles, bread, oatmeal, juices, coffee, tea fruits
(2) Staff are professional, explain things well.
(3) Furnitures are slightly newer than the other Hampton I stay in.
What can be improved:
(1) I waited at Island 3 (Door 512) from 745pm till 830pm and called twice in order to secure the shuttle service. I saw other hotel shuttles already dropped by 4-5 times in that mins and even saw the other hotels shuttle, like Cambria dropped by within 30 mins. When I got to Hampton, it was already 850pm and also realised that the restaurant next door is closed. I understand that it maybe out of their usual service hour, yet I wonder if they can do a join venture service with other hotel brands so that customers could be picked up earlier.
(2) I was offered the room at the end of the corridor but there are loud water noise coming from the pipes when someone was using the toilet next door or upstairs. Since I was so tired after the longhaul and shorthaul flights and had not been sleeping for 30 hours, I went to sleep at night as usual. However, I am pretty sure that it would bother me when the day I am more sensitive to sound. I did not report it because it was just a short stay.
Overall, I would give a 4 star as the staff attitude (check in, check out and cleaning lady) and their service deserve great respect, standard up to par breakfast and clean room.
AAnonymous UserWe arrived at the hotel around 1800 and we were greeted by noel. Unfortunately we were unable to stay at the property since they were having some activity. Noel explained everything whats going on at the hotel thats why we were relocated to another property which was the Best Western Premier and it was just across Comfort Inn. We enjoyed our 2 night stay at the new property. Tnx to Noel at the Comfort Inn for assisting us relocate to a new property.
HHappylfgThis place offers a great location that’s both convenient and easily accessible, surrounded by a friendly and welcoming community. The environment is clean, peaceful, and ideal for relaxing or spending quality time with others, making it a perfect choice for anyone seeking comfort and a pleasant atmosphere.
KkptgStaying at an airport hotel usually involves only a few requirements for me. The first is a clean and comfortable room. Second is an airport shuttle. This hotel the room was comfortable.
However, I signed up for a 4am shuttle at the suggestion of the front desk. At 3:55, I arrive downstairs for the shuttle. By 4:10 still nothing. I ask the front desk person who is now working hard making breakfast. He says he doesn't know anything but that usually the shuttle just does loops. At 4:15am, I ordered a Lyft.
I'll never repeat a stay here as it's a simple requirement and every airport hotel I've in around DIA has been able to accomplish.
GGary DesmaraisWhen I found it online I was a little Skeptic because of location. Everything about the location it appears has changed the whole tell was beautiful and I would stay there again in a heartbeat. Everybody was awesome.
MMary Jane CaragWe had a nice stay in Hampton,walkable to City center.rAlso good breakfast and unlimited coffee and drinks anytime you want.Tnx to Mr.Herman,for being so accommodating and helpful during our check-in.He was so kind and that he even he gave us a bag of goodies us a welcome gift.Tnx so mch Mr.Herman,you made our stay in Hampton memorable.
Hotel near Denver downtown/capitol hill, Denver 50% of visitors choose this area
Price per night from:CAD 215
8.0/10
Very Good
GGuest UserThe hotel looks very new ' breakfast is ok ' The outdoor space is very beautiful, the room is very clean, there is a 24 hrs shuttle bus to and from the airport ' Overall quite satisfactory