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9.0/10
Great
GGuest UserThe motel was great the trip service not so great . No flexibility or support if you make a genuine mistake in your booking like I did. So frustrating trying to talk to a human. In the end my mistake was very costly . If I use Trip next time I’ll Check double check and make sure to choose an option that allows flexibility . Because once you book that’s it, there’s no going back or no empathy when errors are made
CColin Koh YSWe booked a 2 bedrooms apt. It was spacious and clean. The floor are carpeted and there are aircon/heater in all the rooms. The nicest thing is we hv our own washer and dryer in the room.
The location is great and within walking distance to Fremantle mkt, the pier and most restaurants and eateries. My next trip to WA will be staying in Fremantle instead of Perth for sure.
GGuest UserStaff were friendly and helpful, which I appreciated. However, there were a few issues during my stay. There was a mix-up with my booking at check-in, as I was initially given the wrong bed type, though this was resolved. Once I was in the room, the door couldn't close properly due to a loose hinge, and I had to call reception to fix it. While the team responded quickly, these issues made the stay less smooth than expected.
Hotel near Perth Central Business District, Perth 100% of visitors choose this area
Price per night from:INR 9,514
8.8/10
Very Good
Ddreamcatcher68The room has cooking facilities, including a microwave, refrigerator, and coffee maker. You need to use your room card to access each floor via the elevator. The front desk staff are very nice. Downstairs, there's a street full of luxury brands, and it's very convenient to get anywhere from here.
Hotel near Perth Central Business District, Perth 100% of visitors choose this area
Price per night from:INR 9,931
8.8/10
Very Good
AAnonymous UserClean and comfortable stay. Walkable to many shops and food outlets. The only gripe is that the paid parking is one street away.
The room is neat and clean. The dryer and washer are clean and well-maintained - surprised that the lint filter is clean and empty, unlike some accommodation that don't bother to empty it. Spare pillows provided in the cupboards if you need additional ones.
Would be good if a trash bin can be provided at the living area, and a drying rack for wet dishes.
Pleasant and helpful staff. Note that the front desk is open till 11pm only. For late arrivals, do inform them. We reached at about 8pm and none of the street parking outside the apartments was not available so it was cumbersome to move all our luggages along with our kids. The entrance is not barrier-free (3 small steps into the main door) so travellers with heavy luggages might require some help.
The building is secure with a tap access lock into the main door.
Hotel near Perth Central Business District, Perth 100% of visitors choose this area
Price per night from:INR 18,042
8.8/10
Very Good
LlionboboWe stayed in a villa with a loft. It was clean.
Kitchen stocked with utility and bathrooms were cleaned
The villa is a little bit dated, and it is located at top level, which meant we had to carry all our luggage up stairs.
Only had one air conditioner in the entire villa, but it was a strong one, it was strong enough to cool down the loft, and the other two bedrooms.
Didn’t have time to use the pool. It looked nice, with deepest 1.7m and shallow part for toddler to use, but it was pretty cold. Only the spa was heated.
GGuest UserA nice boutique style aparthotel in a much less explored part of Fremantle. Loved the facilities of jacuzzi, indoor heated pool, table tennis and an amazing marina view straight from the balcony!
GgeorginaxoxoI had a great experience staying here before, so I booked again. This time, I arrived at the hotel late at night after a tiring flight. The front desk initially said they couldn't find my reservation. After searching for half an hour, they said they found it but claimed I had already checked in. I told them I was right there and hadn't checked in yet. They then spent another twenty minutes verifying. During all this, I contacted Trip.com customer service, who were very responsive and helpful; an agent quickly reached out to the hotel. However, the hotel staff were incredibly slow and inefficient. The whole check-in process took nearly an hour. It was a stark contrast to my previous, much better experience.
Furthermore, on my last stay, they provided a full set of disposable amenities, but this time, there weren't even disposable slippers. I was just too tired in the middle of the night to bother looking for another hotel.
Honestly, this service experience was really disappointing. The environment is actually good, and the location is right next to UWA. Getting to the city takes about ten minutes by taxi.
Kudos to Trip.com's customer service; they were efficient even late at night and had an excellent attitude in resolving the issue!