Xinyuan Hotels with Balcony

12 of us from Malaysia stayed here for 2 nights. Can described this place with one word - PERFECT! This family operated guesthouse is simply beautifully decorated with beautiful courtyard and garden. The room is spacious and tastefully done with comfy linen. The boss and his wife are very welcoming, polite and provide their best service to the guests. We had delicious home cooked dinner by the boss's mother at their kitchen. You have best views of the mountains, plus peace and quiet, away from the noisy Main Street. Highly recommend this place to all travelers to Nalati.

This guesthouse in Narati was the best accommodation we had during our entire Xinjiang trip. The aesthetic appeal of both the exterior and interior design is evident, with attention to detail truly standing out. I particularly loved the green plant views from our room. The comfort level was excellent too; the bedding was soft, and the latex pillows were absolutely amazing. We loved them so much that we bought the same kind when we checked out. They didn't skimp on amenities either: a Dyson hairdryer, L'Occitane toiletries, a coffee machine, a magnifying mirror, a washing machine, and more. What truly impressed us the most was the service. From the manager to every staff member, everyone genuinely cared about the guests' experience. In the evening, when we ordered food, they even sent up some small pastries, and the next morning, they treated us to coffee with breakfast, which was a really thoughtful touch. Due to a change in our itinerary, we had to shorten our two-night stay to one, and the guesthouse was incredibly accommodating, kindly waiving the fee for the second night. Overall, it was a comfortable, considerate, and high-quality experience. It's not one of those mass-produced 'influencer' guesthouses; they genuinely put their heart into their service.

A group of us went to Nalati and found this hotel. It was really nice. As soon as we entered the yard, we felt it was clean and tidy. There were flowers and vegetables grown by the owner himself. The room was also very bright and very clean. In the afternoon, the owner personally prepared afternoon tea for us. In the evening, we were hungry and ordered a few dishes of his stir-fried dishes. The taste was also very good and authentic. Overall, I felt that it was good value for money. I strongly recommend this restaurant. Next time I come with friends, I will stay here again 😁😁😁

This B&B offers incredible value for money! It's super easy to find and the backyard has direct views of the green mountains, plus there's a swing and even some lambs. They bring fresh fruit and tea to the room every day. The room itself is spacious, bright, clean, and hygienic. I'll definitely book here again next time I'm in Nalati.

I was immediately struck by its beauty upon entering! The courtyard was filled with flowers, the wooden furniture exuded a warm and inviting feel, and sunlight streamed in through the floor-to-ceiling windows. Sipping tea and gazing at the greenery outside, I didn't want to leave the house at all. In the evenings, chatting and enjoying the breeze on the terrace made me feel like I was slowing down the pace of life, as comfortable as being at a friend's house.

Overall, I was very satisfied with my stay. The hotel's decor is tasteful and aesthetically pleasing, and the public area on the third floor is perfect for photos. We booked a poolside room, which had an amazing vibe, though the lack of privacy meant we had to keep the curtains drawn most of the time, which was a bit of a shame. The room's amenities were also a highlight for me. It came with a Marshall speaker, an aroma diffuser, a Dyson hairdryer, complimentary welcome fruits, and free yogurt and Perrier in the fridge, all of which showed great thoughtfulness. I particularly want to commend the butler service – it was incredibly attentive and thorough! They helped us with laundry, drying and returning our clothes, and assisted with our luggage when we checked out. The biggest bonus was their help in booking a horseback riding excursion. They not only found a wonderful, authentic local stable but also personally escorted us to the horses, making for a fantastic riding experience. Additionally, the breakfast and afternoon tea were excellent, and the coffee was delicious. Areas for improvement: The only significant letdown was the service from the front desk and restaurant staff. They seemed to lack enthusiasm and proactivity, rarely smiling throughout our stay. They didn't even greet us when we passed them, giving off an aloof impression. This level of service doesn't match what one would expect for this price point. I hope management can provide more training for front-line staff; with such great amenities, excellent service would make this place unbeatable. Overall, I still highly recommend it.

As soon as you walk into the room, you can smell the fresh and natural smell without any peculiar smell, which makes you feel good~ The bed is clean and tidy, the sheets are white and flat, the quilt is neatly folded, and the pillows are soft and moderate. Lying on it feels like being surrounded by clouds, super comfortable! The floor is sparkling clean, with no dust or debris, making it easy to walk around. The bathroom is also dry, with no water stains or musty smell, and the toiletries are placed in an orderly manner, making it super convenient to use! And oh, those little details, like the curtains and tablecloths are all clean and free of stains and wrinkles, which really makes people feel super comfortable! I will come to this B&B again next time!

The facilities are complete and clean. The most important thing is that the boss is very nice and the service is considerate, just like family. Free pick-up and drop-off to the scenic spot, thank you very much 😊, the second floor of the homestay can also be used for cooling off, overlooking the alpine meadows, the geographical location is excellent. I will definitely come again next time or recommend it to relatives and friends.

Had a very pleasant stay here. The service was excellent and the staff were very friendly and communicative. We booked 3 rooms, and the staff thoughtfully contacted us beforehand to ask whether we preferred the rooms to be near each other or to have better views even if the rooms were further apart. Really appreciate the effort and attention to detail. The hotel is about a 15-minute drive to the entrance of 那拉提景区, which is very convenient. A lovely touch was that they prepared goodie bags with mineral water and lotion for us when they saw us heading into the scenic area, and also on the day we checked out. They also introduced us to local horse riding guides for a one-hour ride into the woods. It was a very different experience compared to the horse riding activities inside the scenic area, as this one brought us deeper into the forest and felt much more authentic and peaceful. Breakfast was decent. The stay also has its own halal restaurant, which was very convenient when we were too tired or lazy to drive into town for food. Overall, a comfortable and thoughtful stay with warm hospitality.

The room was spotless and fully equipped with smart controls, which was incredibly convenient. In the morning, I didn't even need to get out of bed to open the curtains if I wanted to film a quick video. Both the hotel and the dining areas offered fantastic views, so every photo I took was a scenic shot. They delivered a mini hot pot in the evening, and breakfast included a variety of small dishes, staple foods, and quality protein – perfect for a trip. My only wish is that the evening hot pot had a spicy option!