Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 9, 2024
Sheheit
I didn't book this room originally, but later changed it to do laundry. Yes, this room has a washing machine, but the boss only allows a quick wash of 15 minutes 🤣🤣. I asked for a 30-minute wash, but was rejected! Never mind, when it was time to dry the clothes, other guests had already occupied all the available hangers (there were only 3 coat racks and only one regular clothes rack). I wanted to negotiate for sharing, but was also rejected by the guests. It's really frustrating. I hope the B&B understands what it means to put guests first. Clothes racks are not valuable items and can be folded and stored when not in use. It would be very awkward for guests to fight over the clothesline or even share the same clothesline. I hope the B&B can consider the guests more.
When I was washing clothes that day, I was careless and forgot to clean the bag, resulting in paper scraps all over the floor. I was very sorry. The owner of the B&B was very nice and helped to clean up. The breakfast was also delicious. The room was clean and comfortable, and I had a good night's sleep.
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Price per night from:€46
Posted on Jun 30, 2026
Guest UserOur stay was incredibly comfortable! My child wanted to stay in a treehouse, and I initially worried it might be cramped, but it exceeded all expectations – it had everything we needed. The biggest highlight was the overall environment; there aren't many rooms, but there's a lot of space, and even various small animals. The wooden cabins are surrounded by lavender and lilies, making for an absolutely stunning view. The most surprising part was breakfast; I was blown away by a bowl of refreshing beef noodles. While there wasn't a huge variety, almost everything was delicious, even my picky eater gave it a five-star rating! 😊 The owner was also very nice and even arranged a garden afternoon tea for us.
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Price per night from:€98
Posted on May 20, 2026
Guest UserThis guesthouse was an absolute delight, and I just have to write a glowing review!
First off, the environment completely exceeded my expectations. I was anticipating a pretty standard guesthouse, but I was blown away by the stunning views right from the courtyard. Just sitting there and daydreaming was incredibly enjoyable. My parents couldn't stop taking pictures!
The room itself was spotless and well-maintained, with attention to detail evident throughout. The bedding was super comfortable, and there wasn't any strange odor in the bathroom, which made for a very reassuring stay.
What truly moved me was the impeccable service. On the morning of our check-in, a manager proactively reached out to ask about our arrival time and any needs we might have. We hadn't even arrived yet, and I already felt a strong sense of genuine hospitality. Later, due to a change in our travel plans, we wanted to shorten our two-night stay to one. I fully understood that this was our issue and would have completely understood if the guesthouse couldn't accommodate the change. To my surprise, when I casually mentioned it during check-in, the front desk staff actually helped us process a one-night cancellation, directly saving us money. I was genuinely shocked and thrilled, and incredibly grateful!
There was also a small incident: my elderly parents left a phone behind at the guesthouse, and we hadn't even realized it yet when the guesthouse proactively contacted us. They kept it safe until we returned to pick it up on our way back home, which was incredibly thoughtful.
Oh, and I must mention that the guesthouse's dog is super adorable – very friendly but also well-behaved. Everyone loved it!
All in all, this was a perfect stay. From the environment and cleanliness to the service and thoughtful details, everything felt warm and reassuring. I will definitely choose this place again when I'm back in the area and will highly recommend it to my friends!
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Price per night from:€56
Posted on May 5, 2026
Guest User
This guesthouse in Narati was the best accommodation we had during our entire Xinjiang trip. The aesthetic appeal of both the exterior and interior design is evident, with attention to detail truly standing out. I particularly loved the green plant views from our room. The comfort level was excellent too; the bedding was soft, and the latex pillows were absolutely amazing. We loved them so much that we bought the same kind when we checked out. They didn't skimp on amenities either: a Dyson hairdryer, L'Occitane toiletries, a coffee machine, a magnifying mirror, a washing machine, and more. What truly impressed us the most was the service. From the manager to every staff member, everyone genuinely cared about the guests' experience. In the evening, when we ordered food, they even sent up some small pastries, and the next morning, they treated us to coffee with breakfast, which was a really thoughtful touch. Due to a change in our itinerary, we had to shorten our two-night stay to one, and the guesthouse was incredibly accommodating, kindly waiving the fee for the second night. Overall, it was a comfortable, considerate, and high-quality experience. It's not one of those mass-produced 'influencer' guesthouses; they genuinely put their heart into their service.
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Price per night from:€127
Posted on May 27, 2026
Pingdanshizhen2011There are many B&Bs near the Narati scenic area, and this one is ranked first, so it naturally has its unique qualities. The hotel's design and rooms are exceptional, with a distinctive style. The rooms also have an exotic feel. My favorite feature was the large bathtub; after a day of sightseeing, a soak completely melted away my fatigue. The hotel uses Acqua di Parma toiletries and provided complimentary fruits, snacks, and soft drinks. In the evening, there was a bonfire party with free-flowing beer, lamb skewers, singing, dancing, and even fireworks. I highly recommend this hotel. When we checked out, they even gave us a souvenir gift of nuts.
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Price per night from:€236
Posted on May 7, 2026
LiKunYu_I highly recommend Narat Naye Mountain River, a hidden gem of a guesthouse! The location is superb, the surrounding environment is first-class, and you can see the grassland directly from your bed. It's incredibly close to the scenic area, making it super convenient for getting around.
We drove here ourselves and were really anxious because we couldn't get our own tickets for the scenic area. We tried contacting the guesthouse front desk, and to our surprise, the owner was incredibly helpful and reliable. He proactively helped us coordinate to get tickets, and the next day the front desk informed us that the tickets were secured. We were so grateful to the owner! Because of his help in getting our tickets, our entire itinerary was able to proceed smoothly the following day.
What was especially surprising was the guesthouse's butler service—warm, attentive, and meticulous. We arrived at 3 AM, and even though it was late, we weren't neglected at all. They patiently greeted us and helped us check in; the service was incredibly heartwarming.
On the second night of our stay, the guesthouse also organized a bonfire party, ethnic dance performances, and fireworks displays, creating a wonderful atmosphere.
The overall stay was perfect, and the price was incredibly reasonable. I'm already highly recommending this place, and I'll definitely choose it again next time I'm in Nalati. I also highly recommend it to anyone traveling to Nalati!
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Price per night from:€212
Posted on Jun 21, 2026
Anonymous UserOverall, I was very satisfied with my stay. The hotel's decor is tasteful and aesthetically pleasing, and the public area on the third floor is perfect for photos. We booked a poolside room, which had an amazing vibe, though the lack of privacy meant we had to keep the curtains drawn most of the time, which was a bit of a shame.
The room's amenities were also a highlight for me. It came with a Marshall speaker, an aroma diffuser, a Dyson hairdryer, complimentary welcome fruits, and free yogurt and Perrier in the fridge, all of which showed great thoughtfulness.
I particularly want to commend the butler service – it was incredibly attentive and thorough! They helped us with laundry, drying and returning our clothes, and assisted with our luggage when we checked out. The biggest bonus was their help in booking a horseback riding excursion. They not only found a wonderful, authentic local stable but also personally escorted us to the horses, making for a fantastic riding experience. Additionally, the breakfast and afternoon tea were excellent, and the coffee was delicious.
Areas for improvement:
The only significant letdown was the service from the front desk and restaurant staff. They seemed to lack enthusiasm and proactivity, rarely smiling throughout our stay. They didn't even greet us when we passed them, giving off an aloof impression. This level of service doesn't match what one would expect for this price point. I hope management can provide more training for front-line staff; with such great amenities, excellent service would make this place unbeatable.
Overall, I still highly recommend it.
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Price per night from:€122
Posted on Jun 16, 2026
Guest UserCloud Spruce Hidden Residence is hands down the best place to stay in Narat! The butler service was incredibly attentive and warm; they patiently answered all our questions about getting around and things to do. The room facilities were high-end and complete, and the Dyson hairdryer was a fantastic touch. For breakfast, fresh milk paired with freshly baked naan bread offered an authentic Xinjiang flavor. Stepping out, you're greeted by vast grasslands and a superb view. The hotel can even help with self-driving tickets. In the evening, the live band created a wonderful atmosphere. It truly offers a one-stop experience for dining, accommodation, and entertainment. Helping us secure self-driving tickets for the Narat scenic area was a huge bonus! As everyone knows, getting those self-driving tickets for Narat Grassland is a massive win; if you can't get them, you're stuck waiting for shuttle buses, which is a major downgrade.
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Price per night from:€253
Posted on Sep 4, 2023|Deluxe 2-bed Room
Anonymous User
The room is very big, the roof is very high, it feels very spacious inside, very clean, the yard is beautiful, and you can wash your car. We decided to stay here for one more night on the spur of the moment. Five points for praise!
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Price per night from:€23
Posted on May 26, 2024|Queen Room With Mountain View
TUCK LOONGLocation is good, only 5minutes drive to Nalati Tourists Center. Reception and hotel workers are helpful. We checked in late, tired and hungry, and wanted a meal at the hotel, though the restaurant was just closed. They asked us, 6 of us, to sit comfortable first, served us hot tea, and asked the chef return to restaurant to cook for us. This is what i call good service.
The hotel is relatively new, well designed, with a garden. We enjoyed our stay.
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Price per night from:€81